Fuzhou's Afang said she underwent facial plastic surgery at a medical beauty institution in February this year, but after the operation, Afang did not wait for the expected effect, but could not smile.
The woman said facial plastic surgery failed
Afang said that she spent more than 11,000 yuan to do three projects at Silf Medical Beauty Institution, and in addition to eye bag surgery, the nasal base and lips both had problems after surgery.
Afang said that now her face is not only so painful that she has to clean her nose several times a day, and she can't even take off her mask.
Institution: There is no problem with the operation
After the incident, Ah Fang believed that the institution's improper operation caused medical malpractice, and tried to negotiate a compensation plan with the institution several times, but the two sides could not reach an agreement.
Later, the mediation team came to the agency to find out the situation, and the head of the agency said that Ah Fong's nose did not have problems, and the recovery period for her lips was also three to six months.
Institution: Willing to give Ah Fang a partial refund
Under the communication of the mediation team, the institution was willing to refund Ah Fang's nose surgery fee of 4,800 yuan and compensate another 3,000 yuan. But Ah Fong could not accept the plan, and she had previously expressed her desire to remove the prosthesis in her nose to avoid further infection.
Agency representatives
Get her a prosthesis for free, and then return the money to her, if she feels that we are not at ease with the take, I can arrange to go to another hospital to pick it up, Fuzhou City can be, I can still return the money to her.
Ah Fang still could not accept it, and the two parties could not agree on the amount of compensation, but the facial problems described by Ah Fang required medical objective judgment to be determined, so the mediation team recommended that Ah Fang conduct a medical evaluation of the surgical site and continue to negotiate subsequent compensation. But Ah Fong, fearing that it would take more time, rejected the mediation team's proposal, and the mediation came to an end.
The follow-up mediation team received another call from Ah Fang, saying that the doctor who had operated on him was not qualified, and hoped that the reporter would intervene again. The reporter came to the institution to learn about the situation, and the representative of the institution said that the operation process was in line with the specifications and there were no violations. After communication, Afong and the agency representatives decided to resolve the issue between the two parties through legal channels.
Subsequently, the reporter and Afang went to the Health Bureau of Cangshan District, Fuzhou to report the relevant situation, and the staff said that Afang and the institution had a dispute over whether the operation was illegal, and they were investigating it. "Gang" will also continue to follow the follow-up of the incident.