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Although people have doubts about the development and commercialization prospects of ChatGPT-like technologies, JD.com has also joined the ChatGPT boom as Internet giants such as Ali and Baidu confirm the development of related products.
On the afternoon of February 10, Titanium Media App confirmed from JD.com Group that JD.com's Yanxi artificial intelligence application platform will launch an industrial version of ChatGPT, named ChatJD.
At the same time, JD.com also announced the "125" plan of ChatJD's landing application roadmap, which includes a platform, two fields, and five applications.
One platform refers to the ChatJD intelligent human-machine dialogue platform, that is, the dialogue platform for understanding and generating tasks in natural language processing, with an estimated number of parameters of hundreds of billions; The two fields include retail and finance, thanks to the deep cultivation and precipitation of JD Cloud, it has a 4-layer knowledge system, more than 40 independent subsystems, more than 3,000 intentions and 30 million high-quality Q&A knowledge points, covering more than 10 million kinds of self-operated goods e-commerce knowledge graph, more vertical and focused; The five applications include content generation, human-computer dialogue, user intent understanding, information extraction, and sentiment classification, and will play a wide range of landing values in multiple fields.
It is reported that since the end of November last year, the artificial intelligence (AI) conversational robot software (language model) ChatGPT released by the American company OpenAI has quickly become popular on social media, with more than 1 million registered users in just 5 days, and more than 100 million monthly active users in two months, becoming the fastest growing consumer application in history.
ChatGPT uses a large language model (LLM) based on GPT-3.5 architecture, and the GPT pre-training model optimizes the technical route of natural language processing and has become a new innovative paradigm in the field of intelligent dialogue. ChatGPT can write poetry, write code, create scripts, help you interview questions, publish papers, and enable a wider range of search services, showing the amazing potential to liberate human productivity. From unicorns to large manufacturers, from users to investors, from industry to academia, ChatGPT has attracted widespread attention.
Previously, Microsoft, Google, Alibaba, Tencent, Huawei, Baidu and other domestic and foreign technology giants have expressed concern about the concept of ChatGPT, or involved in ChatGPT-like and generative AI (AIGC) technology products.
On February 7, Microsoft announced the addition of the ChatGPT model to its Bing (Bing) search and Edge browsers, the Microsoft CEO said that AI-driven search is a major event in his 9 years at the helm of the company, and Google then launched a similar experimental conversational AI service software Bard. On February 9, Tencent confirmed to Titanium Media App that Tencent has a layout in the relevant direction of chatbots, and special research is also advancing in an orderly manner. Tencent continues to invest in the research and development of cutting-edge technologies such as AI, and will further carry out cutting-edge research and application exploration based on its previous technical reserves in the fields of AI large models, machine learning algorithms, and NLP. (For details, see the previous article of Titanium Media App: "Sino-US "crazy" ChatGPT, read the latest layout of more than 20 technology giants in one article)
Compared with other companies, JD.com is the first technology company in China to announce the launch of industrial-grade ChatGPT products. Titanium Media learned that the main reason for this was that there had been a similar technical project internally, which was developing scenarios related to selling goods and marketing through AI technology data.
In an exclusive interview with Titanium Media App, Dr. He Xiaodong, vice president of JD.com Group and IEEE Fellow, said that compared with the previous extensive use of unsupervised deep learning algorithms, the algorithm and training process behind the ChatGPT model are more novel. If there is no human data selection, even if the model parameters are more than ten times larger, it is difficult to achieve this effect. In particular, ChatGPT makes the generated text model more "organized", which is a very big technological innovation. (See Titanium Media App above: Will ChatGPT replace search engines?) 》）
"In a sense, this is actually a course correction from the past blind pursuit of (parameter) big and unsupervised learning." He Xiaodong told Titanium Media that ChatGPT has a unique experience and value in text generation, and it is close to the point of commercial use, and the voice robot market has sufficient development needs.
However, he also told Titanium Media App that in the field of search engines, although ChatGPT will develop, if you really want to solve one thing, it is likely that users will still search Google. JD Cloud also believes that although the technology is very powerful in terms of general capabilities, ChatGPT still has some deficiencies in terms of loyalty, credibility and accuracy, mainly due to the lack of vertical industry knowledge and domain knowledge in the middle layer, and it is difficult to widely bloom in the real application layer.
JD Cloud said that based on industry demand, JD Cloud's Yanxi artificial intelligence application platform will launch ChatJD, positioned as the industrial version of ChatGPT, aiming to create an industrial version of the industrial version of ChatGPT with advantages, high frequency and just demand. ChatJD will quickly achieve the standards for landing applications through deep cultivation in vertical industries, and continuously promote the generalization between different industries, form more general industrial versions of ChatGPT, build flywheels of data and models, and improve platform capabilities in segmented, real and professional scenarios, and finally feed back and improve the industrial application capabilities of general ChatGPT.
In fact, many large tech companies and startups are currently developing a range of generative AI technologies. According to research firm Pitchbook, as of December 23 last year, more than 450 startups were already working on AIGC technology, and the amount of related financing jumped to $1.37 billion in 2022.
He Xiaodong told Titanium Media App that there are two points in the current entrepreneurial value of GPT (AIGC): first, if from a research perspective, China will continue to explore algorithm technology innovation; The second is industrial value, especially in text generation, which has a unique experience and value, which itself is close to the point of commercialization. In the future, it may be necessary to consider specific scenarios, applications, and accuracy, especially vertical expertise.
"Now is indeed a good time for AI applications to develop, especially when applications land. I'm optimistic about AI, and I think AI will definitely take the industrial route in the future. I increasingly feel that there are greater application opportunities in industry than in academia. He Xiaodong believes that AI technology will slowly change from a "workshop" research and exploration to an "industrial-grade" project or system landing.
However, there is a lot of controversy over the concept of ChatGPT, and some media have said that although the new concept is good, do not copy it. The People's Daily media "Securities Times" pointed out in a commentary article on February 9 that due to the explosion of the concept of ChatGPT, some market funds are keen on false concept speculation, luring investors to chase the rise and kill the fall, and finally end up in a chicken feather, reminding investors not to follow the trend. The article also said that more new things are not industrialized, or will take longer to verify.
360 founder Zhou Hongyi recently spoke about ChatGPT for the first time in a conversation with Sohu founder Zhang Chaoyang. In Zhou Hongyi's view, ChatGPT may represent "the beginning of a real revolution in the history of artificial intelligence", although it is not perfect now and has many shortcomings, but there is unlimited potential and unlimited application scenarios in the future. He said that it is not only the auxiliary search engine to search for answers, if the company does not catch the ChatGPT bus, it is likely to be eliminated.
Zhou Hongyi said that everyone is now speculating on this trend, but not everyone can get on this bus, or lies in a "long-termism", whether there is a corresponding technical accumulation in this regard. Companies with search engine technology capabilities are the most likely to catch the bus in this field. (This article was first published on Titanium Media App, author | Lin Zhijia)