On October 24, 2022, New Hope D10 Tianfu held a ceremony to join the "Golden Key" International Alliance, and Hanwha Franco, CEO of Golden Key International Alliance, Wang Wenjia, Deputy Secretary-General of China Golden Key Executive Committee, Huang Huizhong, Operation Director of Golden Key International Alliance, Peng Li, Secretary General of China Golden Key Sichuan Regional Executive Committee, Zhang Yangbo, Secretary General of Chengdu Building Economy Promotion Association, New Hope Real Estate and New Hope Service attended the ceremony, witnessing the new milestone of D10 Tianfu's integration with international property services. AND THIS WONDERFUL MOMENT OF "MEET IN CD".
At the ceremony, Wang Wenjia, Deputy Secretary-General of the Executive Committee of China Golden Key, said: "The member companies of Golden Key have hardware and software advantages, and must undergo strict assessment before joining the alliance, and the addition of D10 Tianfu is expected to reach a new level in enterprise operation, management and service in the future with the cooperation of the enterprise alliance." Zhang Yangbo, Secretary-General of Chengdu Building Economy Promotion Association, said: "D10 Tianfu's participation in the Golden Key International Alliance marks that the international, professional and refined service quality of the New Hope service team has been widely recognized by the industry. Yu Hongwei, General Manager of D10 Tianfu Project of New Hope Real Estate, said: "Good products should match good service, D10 life has shown extremely high service soft value, and we also look forward to the integration of both parties in the future to bring customers a better quality life service experience." Finally, Zheng Longjie, general manager of Chengyu New Hope Service, mentioned: "This is the debut of D10 life, a high-quality service brand of New Hope Service, which will promote D10 life to maximize the creation of service value for D10 Tianfu owners in a deeper and wider service field, which is in line with its pursuit of a better life."
D10 Tianfu ꓫ Golden Key
Service integration of "C" and "D"
Golden Key International Alliance is a networked, personalized, professional and international service brand with a history of more than 90 years and more than 40 countries and regions around the world, since its introduction to China in 1995, it has successively provided services for large-scale international conferences such as the Olympic Games and World Expo and thousands of high-star hotels, and has strict evaluation standards for alliance members. As the first high-quality property within New Hope Service to join the Golden Key International Alliance, D10 Tianfu will adhere to the Golden Key service philosophy on the basis of the original service content to create a high-quality wonderful experience for customers.
Not only that, the meeting between Golden Key and D10 Tianfu in Chengdu is also a high-quality service practice about C and D.
C, derived from the six characteristics of the Golden Key defined by Mr. Marjorie Silverman, former honorary president of the International Golden Key Organization, are: curiosity, creativity, confidence, charisma, competence, courteousness. D, is an extension of the service from D10 Tianfu, and the service dimensions are summarized as: excellent Distinction, relying on Dependent, customized design, pleasant Delighted, peace of mind Disburden, ideal dream.
The integration of 6C and 6D, and then in-depth deconstruction of the internal relationship of its services, can find that the "ideal" service needs to be driven by "curiosity" under the active service consciousness; "Excellent" service must be "creative" and unique; Because the service provider has "self-confidence", he can provide good service worthy of "relying on"; To make customers "happy", you need to put yourself in the shoes of "inspiration"; Professional ability is the premise of "competent" high-quality service, and it is also a necessary condition for customers to "rest assured"; And "customized" service design can integrate temperature into "politeness". Therefore, this award is not only a strong alliance between brands, but also the starting point for continuous improvement of service quality and continuous leanness.
New Hope Service ꓫGolden Key
MEET IN CD
In fact, the fate of Golden Key and New Hope Service is not only in this award, as early as 2019, New Hope Service has been honored to be rated as "China Service Demonstration Enterprise". Now, with the deep penetration of the service concept, the two parties are expected to achieve sustainable and high-quality development in terms of vision resonance, service iteration and long-term synergy of high-quality residential property services.
First of all, it is the resonance of the vision, the service philosophy and brand personality of Golden Key is "intentional, satisfied and surprised", which is actually common to the service brand of "every day, let happiness happen" that New Hope Service insists on, all of which are to create a beautiful experience worthy of trust and trust, and value resonance is the foundation of common progress. Secondly, service iteration, Golden Key's more than 90 years of service experience, standards, etc. have formed a complete system, for the follow-up D10 Tianfu and other project iteration can bring more international perspective of service guidance. Finally, long-term collaboration, deep cultivation in the service industry has become the consensus of Golden Key and New Hope Service, always committed to providing good services for different customers, and achieving personal and corporate value in empowerment and practice.
Of course, D10 Tianfu is just the beginning, and the follow-up New Hope Service will be in specific service practice, through continuous enrichment of service connotation, build a high-end lifestyle in the city, and move forward towards high-quality service brand building.