Yesterday I took the time to watch an episode of Ode to Joy 3.
There is no special expectation for the plot, rushing to a few beautiful women, and looking at it when you have time.
Among the five beauty, I like Zhu Zhe the most, and the beauty ability is strong and easy to get along with.
Before watching the play, I watched the plot introduction, zhu zhe this character setting, is the hotel room manager, and is itself a lowly educated manager, from the grassroots step by step to grow up.
At the beginning of the first episode, as a staff member of the service industry, after encountering customer complaints and the fact that the hotel is at a loss, Zhu Zhe's handling method is very professional.
In the play, the guest found that the hotel's cleaning staff used the towel as a rag, complained to the hotel, and said that they took a photo, if it was not handled properly, the hotel would be very troublesome if it was announced online.
When Zhu Zhe received the question, the hotel minister had already quarreled with the guest, and the guest was angry, which was more difficult.
But since the guest did not post it online at the first time, or complain to the regulatory authorities, it shows that he is more willing to settle.
After Zhu Zhe arrived at the scene, he first sincerely apologized to the guests, calmed the emotions of the other party, and then gave sufficient compensation to the greatest extent within his ability to make the guests satisfied.
Finally, he complimented the other party verbally and invited the other party to supervise the work of the hotel.
This set of combination punches down, the guests feel comfortable, naturally everything is easy to say.
This is external. Zhu Zhe's handling of the two internal employees is also very interesting.
For the waiter who operated illegally, Manager Zhu first criticized it, and then fined him according to the regulations, because it was indeed a violation.
But she learned that the waiter was on leave because of a colleague's leave, and she alone took on the workload of the original two people, which was more difficult, so she gave another day of paid leave.
First punished, then rewarded, merit offsets, but merit is merit, passing is excessive. This penalty is rewarded, a slap is given a meat bun, and the person is packed up and pasted.
But she was not so polite to the middle level.
At the beginning, the problem was not handled properly, and the quarrel with the guests was probably the minister, she directly criticized + withheld the bonus, and did not take so good care of her emotions.
To put it bluntly, in fact, it is also to watch people get off the plate.
Zhu Zhe said it clearly in his words, and the waiter was not easy to recruit.
Waiters, as the lowest level of staff, the salary is not high, the workload is not light, and such positions are very many in the market, resulting in great mobility.
Force people away, and there will be a labor shortage in the hotel immediately. Recruiting new people who want to familiarize themselves with the business takes a while to adapt, and it may not be easy to use.
In addition, the waiter is wrong, but (for the hotel) is not an unforgivable mistake, take the towel as a rag, it is estimated that in the hotel industry is tacit, other waiters in the usual work must have been, but did not catch.
Considering comprehensively, Zhu Zhe gave a little appease to the waiters who violated the rules after criticizing and educating.
And for the minister, who has already reached the middle level first, the boss's tolerance for her mistakes will be reduced.
To put it mildly, giving you a high salary is not for you to make low-level mistakes. Just as some mistakes are forgiven for children, adults who make mistakes must be held responsible.
Secondly, Zhu Zhe assured her that she would not resign easily.
Many people may have a misconception that the more capable the choice, the greater the range of options.
Not really.
The higher the position in the workplace, the smaller the range of choices.
In "Dulala Promotion", Dulala wants to jump from DB and vows to find an HR manager of a Fortune 500 company, but looking around, there are several 500 companies on the market, and there are very few who just recruit her for this position and meet her requirements. As a sales director, Wang Wei chose a narrower choice, and he directly chose to start a business after leaving.
Everyone may feel that people with strong abilities can be compatible with the downwards and do low-level work, but people with weak abilities cannot do difficult work.
That being said, the difficulty is that few people are willing to be backwards compatible.
The so-called luxury into frugality, you let a departing manager to become a waiter, that may be willing to lose his job rather than go.
This may also reflect a trend that manual workers may be more marketable in the workplace in the future.
This trend is already obvious in developed countries, for example, it is very expensive for you to go to beautiful countries to hire labor.
I have a relative over there, the new house decoration is slowly done at home, today a little, tomorrow a little. Because the labor is expensive, it is better to do it yourself.
This may be unimaginable in our country, which is the demographic dividend of our country over the years. But it will slowly tend to this in the future.
In the past few years of the epidemic, everyone may feel the most deeply that it is difficult to find employment.
It is also true that there are not many economically bad jobs, but I think many young people are not unable to find jobs, they just can't find satisfactory jobs.
Many young people, even at lower wages, sit decently in their offices and are reluctant to do physically related work.
I have written in articles before that office white-collar workers will be replaced by artificial intelligence earlier than manual workers. Because artificial intelligence processes data faster and better than humans, but fine operations are far inferior to humans.
Speaking of the education of children, I am also thinking that if Xiao Ming's grades cannot be top-notch, it is better to honestly train him to be a semi-manual laborer, so that it may be easier to adapt to the needs of society in the future.