Stills from Ode to Joy 3
Text: Qingyuan Yangyang
"Ode to Joy 3" hit, Zhang Jianning became a hotel manager, calmly solving problems.
"Ode to Joy 3" is being broadcast, starring Jiang Shuying, Yang Caiyu, Zhang Jianning, Zhang Huiwen, Li Haofei, Dou Xiao, etc., all of a sudden let us see the fierce girl Zhu Zhe.
When a guest complains, Zhu Zhe, as the manager, can arrive in time and apologize.
Stills from Ode to Joy 3
Why?
It turned out that in this, the cleaning staff had taken a leave of absence for one person, so another person had to replace him, and after doing all his work, he also had to do his own work, and it was inevitable that he would be busy and chaotic, or even rushed to the hospital.
When you see water stains, you can wipe it clean with a towel.
Stills from Ode to Joy 3
Of course, before Zhu Zhe came, a person came to deal with the problem.
But this person did not grasp the focus of the problem, but hurriedly skimmed his responsibilities, and even scolded the cleaning aunt directly.
In fact, these are not the results that the guests want, not to shirk the responsibility, nor to replace all these towels, but to need a sincere reply.
Zhu Zhe did it, and before she could return to the hotel, she asked her men to book a plate of fruit plates.
When she arrived at the hotel, she immediately admitted her mistake and did not explain more.
Stills from Ode to Joy 3
As the guest said, explanation is a cover-up, there is no need.
Moreover, no amount of explanations about what has already happened will help.
Therefore, Zhu Zhe first apologized, and then sent breakfast coupons, as well as spa coupons, these sincere explanations and gifts, so that guests feel respected and apologized.
Stills from Ode to Joy 3
For the guests, Zhu Zhe did a good job.
The guests also immediately changed their attitudes, after all, they were respected, and relatively speaking, the previous sophistry seemed to become ridiculous.
Externally, Zhu Zhe has already set a very good example.
Internally, Zhu Zhe did not immediately criticize the main person responsible for this matter, the aunt who cleaned up, but after handling the matter, he understood the whole story clearly.
Unfortunately, the people under him have not yet realized their mistakes.
When he was still arguing with his aunt, he was intimidated by Zhu Zhe.
When the aunt explained, Zhu Zhe listened, but she did not forgive, nor did she ignore it.
Stills from Ode to Joy 3
It is the law of first soldiers and then salutes.
Zhu Zhe first criticized her aunt's practices, criticized her actions, and deducted her salary for a day.
Just when the aunt felt aggrieved and indignant, Zhu Zhe said the second half of the sentence, that is, to give her a day of paid leave.
It is conceivable that Zhu Zhe's approach has already appeased the guests and has also appeased the aunt.
Stills from Ode to Joy 3
Stills from Ode to Joy 3
The only ones who did not feel indignant were their subordinates.
This subordinate did not realize his mistake, nor did he realize what the problem was?
In fact, if Zhu Zhe did not come back, he should solve the problem well, and there was no need for Zhu Zhe to intervene at all.
So the subordinates who were deducted a week's bonus should now realize what the problem is?
Stills from Ode to Joy 3
Stills from Ode to Joy 3
Zhu Zhe's appearance made everyone aware of a problem.
That is, no matter what happens, it is not busy explaining or covering up, but it should be solved.
Moreover, if the aunt feels that she has been wronged, then she also chooses to leave, then there will be fewer and fewer people cleaning.
Stills from Ode to Joy 3
Stills from Ode to Joy 3
The knowledge of managers is that they can manage people and things.
If things are not resolved and people run away, then it means that the management is messy.
Zhu Zhe's approach is no problem, and it shows us a fierce manager.
At the beginning, Ode to Joy not only taught us the principles of being human, but also taught us some chemistry.
Stills from Ode to Joy 3
Stills from Ode to Joy 3
When everyone was discussing how 84 and alcohol would react together, Jiang Shuying appeared, and she reasonably explained that the composition of the two, sodium hypochlorite, ethanol, after the reaction will produce acetaldehyde, and only a small amount of chloride will be produced.
This appearance also made the girls on the spot extremely admired.
As you can imagine, we are seeing an extremely knowledgeable woman.
Stills from Ode to Joy 3
The reunion of several girls, each girl's personality is very different, the good is also different, and more stories will happen next, we will wait and see.
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