laitimes

New era · railway model 丨Jiang Shaozheng: Carefully create a "high-speed rail on the tip of the tongue"

New era · railway model 丨Jiang Shaozheng: Carefully create a "high-speed rail on the tip of the tongue"

Video loading...

New era · railway model 丨Jiang Shaozheng: Carefully create a "high-speed rail on the tip of the tongue"

Biography

  Jiang Shaozheng is the deputy general manager of Qingdao High-speed Railway Catering Management Branch of China Railway Jinan Bureau Group Co., Ltd. Jitie Travel Service Company. He led the team to continuously enrich the varieties of high-speed rail meals, launched 17 technological innovations and small inventions, and won many honors such as outstanding communist party members and labor models of the national railway, the "Fumin Xinglu" labor medal in Shandong Province, and the most beautiful craftsmen and labor models of the Bureau Group Company.

  From melon seeds, peanuts, ham sausages, to prawns, fat cows, eel rice, China's high-speed rail to achieve "from catching up to leading", high-speed rail catering has also been iteratively upgraded, quietly changing people's travel life.

  He served delicious meals to passengers, actively tackled the topic of high-speed rail meals, and carefully guarded the safety of passengers' meals; he participated in and carefully built Qingdao's "high-speed rail central kitchen", making his company the first food enterprise in the whole road to obtain the international food safety risk control system HACCP quality certification and ISO22000 certification. He is Jiang Shaozheng, deputy general manager of Qingdao High-speed Rail Catering Management Branch of Jinan Bureau Group Co., Ltd. of China Railway Jinan Bureau Group Co., Ltd.

New era · railway model 丨Jiang Shaozheng: Carefully create a "high-speed rail on the tip of the tongue"

Drill carefully into the taste of "home"

  At about 12:00 on October 21, on the G206 train, passenger Ms. Lu was sent to her seat with her mobile phone to order the "Sea Treasure Package" ordered in the "Pocket JiTie" mini program. Unpacking, eels, cashew nuts and shrimp, red braised beef and other dishes are fragrant, Ms. Lu first took a photo to send a circle of friends, and then tasted it comfortably.

  This popular "net red package" is from the hands of Jiang Shaozheng's team. In recent years, they have adhered to the concept of fine products, drilled and studied carefully, and constantly enriched the variety of meals to meet the diverse needs of tourists.

  Based on the characteristics of Qingdao cuisine, Jiang Shaozheng led the team to conduct in-depth research on the sales markets of major dishes in Qingdao and the high-speed rail trains of major lines, and analyzed the catering needs of passengers, the sales of local dishes, and the change of seasonal meals.

  Focusing on improving the production process of high-speed rail catering, they have dedicated themselves to launching four major packages of special packages, seasonal packages, nutrition packages and ordinary packages, which have greatly enriched the meal choices of passengers and created a "taste of home and home feeling" of high-speed rail catering.

  "Developing new dishes is a trial-and-error process." Jiang Shaozheng said that when he first tried to develop a braised pork rib box lunch, the result was that all the ribs were stewed and deboned, and it was impossible to use it. Later, after repeated attempts, the method of "steaming" and then "dripping juice" was adopted before the ribs were put into the lunch box intact.

  "Trial and error" also often has a windfall. Once, Jiang Shaozheng was inspired by shabu-shabu and planned to try to develop a fat cow box lunch. At first, the team was not optimistic, but at the insistence of Jiang Shaozheng, the trial version of the fat cow box lunch was baked, and everyone praised it after tasting it. Subsequently, they enriched the types of soups and developed a variety of flavors such as golden soup fat beef and spicy fat beef, which were widely loved by passengers once launched, and became the main product of high-speed rail catering.

  "The people take food as the sky, and food takes safety as the first." High-speed rail catering is related to the reputation and image of China's high-speed rail, and it cannot be sloppy. "Jiang Shaozheng started from the source of food safety. Ingredients are tendered to the society through formal channels, and high-quality raw materials are used. They also specially built a quality control room to test raw material pesticide residues, and at the same time conduct sampling inspections on box lunches to ensure the safety of good food production.

New era · railway model 丨Jiang Shaozheng: Carefully create a "high-speed rail on the tip of the tongue"

  Jiang Shaozheng firmly grasped the golden period of weekends, summer transportation, small long holidays, etc., especially since the launch of the "two adherence to two realizations" battle, he led the team to combine the regional characteristics of the line, study and optimize the catering plan, further enrich the variety of catering, improve the sales of meals, and strive to increase revenue and create results.

  He led the team to develop 36 kinds of special foods such as eel rice, spicy prawns, sauced beef, smoked mackerel, kelp noodles, etc., the taste has expanded from salty and spicy to gin soup, sauerkraut, curry, etc., integrating the characteristics of Sichuan cuisine, Hunan cuisine and Japanese cuisine, so that passengers can taste the world's delicacies on the high-speed train.

  The management concepts of "meticulous and exquisite, taste quality brand" and "food safety is greater than the sky" make Qingdao High-speed Rail Catering Management Branch a benchmark for first-class catering management enterprises. The company has continuously maintained the title of "Food Safety Shandong" annual demonstration enterprise. Jiang Shaozheng was awarded the titles of "China Hotel Association" Food Safety Manager and Chinese Gastronomic Nutritionist for his outstanding performance in the industry.

Innovate to improve the quality of meals

  Doing a good job of high-speed rail catering is the door to the university to ask. Different from the usual cooking, on the high-speed rail train, after the box lunch is heated twice in the microwave oven, it is a big problem to keep nutrition and color from being lost.

  To this end, Jiang Shaozheng moved the ingredients into the research and development room, invited more than 100 experiencers to taste and vote on the dishes, and improved the dishes and processes used in the high-speed rail nutritious meals according to the personal experience of diners.

  At the same time, Jiang Shaozheng led the team to actively crack the "lock green" problem, lock the nutrition and color of food through quick cooling, and further enhance the color and flavor of the package. As a result, the range of ingredients selected has been greatly expanded, and the menus of high-speed rail passengers have added green vegetables such as broccoli and lettuce.

New era · railway model 丨Jiang Shaozheng: Carefully create a "high-speed rail on the tip of the tongue"

  The optimization of the process flow is the guarantee of the delicious catering of the high-speed rail. "A skilled worker can handle nearly 30 small yellow croakers in 1 minute, with an average of less than 3 seconds per fish." Jiang Shaozheng introduced that they standardized the cut position, cut depth and processing standards when cutting fish in view of the characteristics of seafood such as small yellow croaker and Haichang fish.

  In addition, he also standardized the food processing process standards according to the characteristics of the ingredients, and launched 17 technical innovations and small inventions such as the three-step rice stewing method, the dispensing quantitative spoon, and the sorting table, which solved the problems such as the revision of sealing technical parameters and greatly improved the production efficiency of the assembly line.

  Different from the cold chain that supplies high-speed rail dining, the heat chain must ensure the temperature of the meal, and the speed of meal delivery and delivery is extremely high. In 2017, the China Health Information Technology Exchange Conference was held at the Qingdao International Convention and Exhibition Center, and 27,000 hot chain box lunch orders fell on the shoulders of Jiang Shaozheng and others. "It must be delivered to the customer within 2 hours after the box lunch is packed." In this regard, Jiang Shaozheng's team tackled key problems, improved the production mode of heat chain packages, overcame the difficulties in the production process, production category, production process and other difficulties of hot chain box lunch, successfully completed the task of conference catering, and took the first step towards the social market.

  The production process of the "high-speed rail central kitchen" cold chain box lunch requires the use of YW300 tunnel-type mesh belt single body speed cooler and SW150 tunnel type mesh belt single body freezer in the cooling area. Employees work in a low temperature environment every day, although equipped with warm gloves, knee pads, cotton clothes and other warm supplies, but still treat the symptoms rather than the root cause.

New era · railway model 丨Jiang Shaozheng: Carefully create a "high-speed rail on the tip of the tongue"

  Jiang Shaozheng is determined to carry out technological innovation and ensure the health of employees under the premise of ensuring safe production. He set up a research team, after many tests, installed a sealing device at the tunnel mouth of two coolers to reduce the leakage of cold air, and put a "mask" with scientific and technological content on the modern assembly line, which not only solved the problem of direct blowing of air conditioning, but also greatly reduced energy consumption.

  In 2013, Jiang Shaozheng's company passed the QS (now known as SC) certification, and then successfully passed the international food safety risk control system HACCP quality certification and ISO22000 certification, becoming the first food enterprise in the whole road to obtain this certification, and 69 nutrition package production standards were set as the "conditioning box lunch" industry standard by the Shandong Provincial Department of Health.

Strive to create a "high-speed rail central kitchen"

  On October 18, in Qingdao's "high-speed rail central kitchen", the production line was steadily circulating - Haichang fish crispy out of the pot, rice stewed and set aside, and the cooked ingredients entered the cold storage after packing, packing, inspection, and quick-cooling.

  Like other employees, Jiang Shaozheng was wrapped in a tight protective suit, showing only a pair of eyes, skillfully reviewing the box lunch on the assembly line and doing the final sampling before entering the warehouse.

  "Don't look at our assembly line, there are only more than 30 people, and the daily output can reach up to 16,000 copies." Coming out of the production workshop, 46-year-old Jiang Shaozheng introduced.

New era · railway model 丨Jiang Shaozheng: Carefully create a "high-speed rail on the tip of the tongue"

  In 2017, Qingdao's "high-speed rail central kitchen" ushered in the first expansion and transformation after four years of operation and operation. The construction time is only 1 month, the task is heavy, Jiang Shaozheng has always been on the spot, coordinating the entry of large-scale equipment and on-site construction operations, and optimizing the cooling tunnel of the packaging package. The twin sons made a video call: "Daddy, when are you going to come home?" I want you to accompany us..." Looking at the children in the video, Jiang Shaozheng couldn't help but choke.

  The expansion and transformation has also brought about a comprehensive upgrade of the company's catering products. They have continuously expanded the hot chain distribution market for group meals, and have successively undertaken catering services for major events such as the National University Games, the opening of the Riqu section of the High-speed Railway in Japan, and the opening of the Weilai High-speed Railway, and the heat chain business has gradually matured.

  In the second half of 2020, strict prevention of overseas imports has become the top priority of the "epidemic", and Jiang Shaozheng's team undertook the heat chain supply service of the quarantine meal for inbound personnel in Qingdao. In order to ensure that the epidemic prevention and control is foolproof, they are equipped with disinfection equipment such as ozone ion generators, and use ozone for secondary sterilization every night, which provides double insurance for high-speed rail catering.

New era · railway model 丨Jiang Shaozheng: Carefully create a "high-speed rail on the tip of the tongue"

  Today, the daily package production of Qingdao's "high-speed rail central kitchen" has climbed from 2,000 at the beginning of the company's establishment in 2013 to 8,000, reaching a maximum of 12,000, and the various packages launched have been highly recognized by the majority of tourists and social groups.

  One point of hard work, one point of harvest. Jiang Shaozheng won many honors such as the National Railway Outstanding Communist Party Member and Labor Model, the Shandong Province "Fumin Xinglu" Labor Medal, and the Most Beautiful Craftsman and Labor Model of Jinan Bureau Group Company.

  "I will always stand on the front line of high-speed rail catering, provide passengers with more delicious food, continuously improve the quality and happiness of passengers, and contribute to the warmer and better travel of passengers!" Jiang Shaozheng said.

New era · railway model 丨Jiang Shaozheng: Carefully create a "high-speed rail on the tip of the tongue"

Jiang Shaozheng carefully explored the taste of "home"

Innovation to create a "high-speed rail on the tip of the tongue"

A delicacy

Add to your journey

Let the experience be upgraded

Material: Shandong Reporter Station of People's Railway Newspaper Co., Ltd. (Jinan Bureau Group Company Rong Media Center)

Text: Li Xibing Cui Rufeng

Photo: Cui Rufeng Hou Qingwen

Video: Tong Meng, Cui Rufeng, Kong Lingxia, Qiao Jingbo

Editor: Sun Xiaoyuan

New era · railway model 丨Jiang Shaozheng: Carefully create a "high-speed rail on the tip of the tongue"