Since the completion of the upgrade of the railway freight e-commerce platform 95306 in December 2021, China Railway Harbin Bureau Group Co., Ltd. has received 159,000 online demand orders, 94.6% of the use of electronic waybills, and 1.382 million online cars. The new 95306 upgrade is online, 24-hour "no closing", during the epidemic period, you can help cargo owners handle freight business without leaving home, realize the whole process of online processing, improve the quality of railway freight services, and comprehensively promote railway freight to better serve the overall situation of economic and social development.
In December 2021, the railway freight e-commerce platform 95306 was officially launched after the overall upgrade, realizing internal and external data interconnection and information exchange sharing. Up to now, the number of enterprise users in Heilongjiang Province registered through the railway 95306 platform has reached more than 5,000, the number of individual users has exceeded 2,000, and the 247 freight business stations and 669 special lines handling freight business of Harbin Bureau Group Company have all realized digital management, and the annual cargo delivery volume has exceeded 200 million tons.
After the overall upgrade of the railway freight e-commerce platform, it will provide a series of new features and new services to achieve "more information to run, less errands for business owners", customers can report freight demand online 24 hours a day, so that the all-weather service is not closed, which greatly facilitates customers with temporary transportation needs. The 95306 platform can verify enterprise information online, and customers can register online without going to the business hall. Provide the customer with a digital certificate free of charge, the customer uses the digital certificate for electronic signature, the goods do not need to provide the traditional stamped paper waybill, and the receipt does not need to provide a paper receipt certificate.
Enhance the customer experience with "paperless" services. Provide accurate tracking of cargo location services, cargo owners can use the "waybill number tracking" function to achieve cargo tracking and prediction of arrival and other functions, location information can be updated once every 30 minutes on average, convenient for customers to reasonably arrange pick-up and production and operation. To realize mobile payment and handle business, on the basis of existing payment methods such as POS machine card swiping and prepayment, the online banking payment function has been expanded, and customers can complete the electronic payment of transportation costs online.
Railway 95306APP synchronously online, customers can handle freight business online anytime and anywhere, without leaving home can complete the railway delivery, receipt procedures, for enterprises and cargo owners to save tens of millions of yuan in labor, transportation and other comprehensive costs borne by offline handling every year.