After more than half a year of smooth operation, the "Renhe and Haidian" litigation source governance demand response platform launched by the Haidian court has formed a new carrier for serving the public externally and contacting judges internally. Recently, "Renhe Haidian" has also expanded offline services, and the legal popularization propaganda group set up has allowed legal resources to come to the people in a convenient and popular way for the masses. It is also necessary to provide more solution channels for the grass-roots level to handle lawsuits as soon as they are received and before they are filed.
Police-law joint investigation
Resolve conflicts at the grassroots level of the community
Recently, Mr. Liu's son and daughter-in-law are divorcing due to emotional discord. Mr. Liu and his wife once sold a set of their own houses, and part of the sale proceeds were kept by the daughter-in-law, Ms. Zhang. The old couple asked Ms. Zhang to return the sale price, but Ms. Zhang said that there were 2 million yuan for the registration of the company, and the rest of the money was used to tutor the children, pay off the debt for Mr. Liu, etc., and could not come up with money.
The old couple had no way, so they asked the community police for help. Soon, the community police mediated the dispute in the middle, and the Haidian police station issued a request to the Haidian court to coordinate the handling of civil disputes through the "Renhe Haidian" litigation source governance demand response platform.
The staff of the Litigation Service Center of Haidian Court saw this work order on the system and promptly dispatched it to the Second Civil Trial Division for handling. Jiang Kaiyu, vice president of the court, went down to the community police station, and the police also invited Mr. and Mrs. Liu lao and his wife, as well as their divorced son and daughter-in-law, to resolve the dispute by means of police and law joint investigation.
The operator handles the network ticket
"The living expenses used by husband and wife to live together cannot be confused with the money of the elderly, who are more than eighty years old, and the expenditure of living to see a doctor is a must." The child is the grandson of the elderly, and the expenses such as tuition and homework will not be ignored if the elderly have spare financial resources. At the community police station, after listening carefully to the opinions of all parties, Judge Jiang Kaiyu patiently explained the legal theory to Ms. Zhang. It was also proposed that if, according to Ms. Zhang' statement, the funds were all occupied, the two parties could negotiate installment payments.
After full explanation, Ms. Zhang realized that this money must be returned in accordance with the law. The three parties finally signed a mediation agreement, agreeing that Ms. Zhang would repay the loan in installments, and after the old man received the repayment, he would voluntarily give his grandson 1 million yuan as a future study fee, and a thorny dispute was smoothly resolved before the lawsuit.
Earlier, two residents of a community in Haidian clashed over the ownership and use of water houses, and the two sides insisted on refusing to give in, and even smashed the door locks, kicked the door and other fierce behaviors, and the community police repeatedly sent out the police and entered the household to mediate.
In order to promote the faster and better resolution of disputes, the Haidian police station issued a "joint mediation" litigation source governance need to the Haidian court. On the day of receiving the application, the Haidian court communicated with the Haidian police station to analyze the nature of the dispute and assign the task to the first civil trial division. Judge Wang Xi, who has been engaged in civil trials for 28 years and has experience in civil dispute handling, was selected to support the resolution of this dispute.
At the community police station, the police and the judges "perform their respective duties" and cooperate closely: the community police are familiar with the situation, and they are sympathetic to both sides and understand the reasoning; Wang Xi starts from the legal nature of the dispute to distinguish the law and analyze the advantages and disadvantages... After Wang Xi's unremitting efforts to sink the community three times and the police and law for 10 hours, the two parties finally reached a settlement and signed an agreement on the ownership and compensation of the water house under the joint presidency of the judge and the police. One of the parties praised on the social platform, "I have a neighborhood dispute in my family, I didn't expect the community police to come, the judge also came, and the matter was successfully resolved!" Thank them so much! ”
Video mediation
Speak more clearly and more steadily in your heart
In a series of short disputes among parents, it is so convenient to invite judges to "judge right and wrong", which is inseparable from the help of the "Renhe Haidian" litigation source governance demand response platform. This is an online platform officially launched by the Haidian court at the end of last year, which can uniformly accept the legal support and guidance and mediation and other litigation source governance needs raised by the organization and the public in the whole region.
When encountering legal problems, a check on the Internet, a variety of answers to see people dazzling, in the end which should be believed, which should not be believed? Users can directly search for the "Renhe Haidian" platform, and can see modules such as case retrieval and intelligent consultation without logging in. Daily legal questions can be asked through human-computer interaction mode, and legal opinions can be generated anytime, anywhere. If they cannot find a way to deal with disputes, residents can go to the corresponding neighborhood committees, police stations, mediation organizations and other institutions for help. If further legal support is required, an application for dispute resolution can be submitted to the Haidian court through the "Renhe Haidian" platform.
Conduct legal consultations with residents in the second community of Shangdi Dongli
After the platform receives the application, it will send the work order to the corresponding judge according to the nature of the dispute, and within 2 working days, the judge needs to directly contact the corresponding institution and invite the parties together to mediate. In this way, the case is resolved at the source of the contradiction and avoids litigation to the court.
In fact, when it comes to legal services, people's first reaction is the 12368 litigation service hotline. Since there is already a hotline, why should we develop a "Renhe Haidian" litigation source governance demand response platform? Du Qiao, head of the technical support group of the haidian court's comprehensive office, introduced that there are many people who usually dial 12368 to inquire about the case, and there is no busy problem when sending work orders through the network platform. In addition, 12368 can only communicate by telephone, and the network platform can carry many functions to expand the network channels for 12368 litigation source governance needs. "The development of the model set as a light application is also considered that it will be more convenient for everyone to use, and there is no need to download the App or record a CERTAIN URL." When you need to log in, you can synchronize the login information of WeChat. ”
Duccio recalled that colleagues in the technical group during the research and development period visited the community many times to understand the expectations of residents, especially the elderly- the page should be as simple as possible and the font size should be as eye-catching as possible. The elderly have a hard time typing, so they increase the function of speech recognition to text. "In addition, residents stressed that they especially want to communicate with judges 'face to face', and feel that they can speak more clearly and more steadily, so we have deliberately added a 'video mediation' function to the platform." Before the judges all went to the community to communicate and mediate, the recent epidemic situation has fluctuated, it is inconvenient to enter and exit the community, and the work orders transferred by the platform will basically require video mediation. It has played a relatively large role in the special period and has also given us a new experience of contactless justice. ”
Community law popularization
"Find pigs to raise pigs and kill pigs" amused the residents
In addition to the online platform, Renhe Haidian has also worked hard to expand its offline service channels and established a legal popularization group in early June. Every time I enter the community, I will carefully design the theme and preach the law in a way that the people can understand and understand.
"With housing wealth management, the money has not reached the hand house is gone, is the "routine loan" really so terrible? In the Baiwang Jasmine Garden Community in Malianwa Street, the Haidian Court's self-made popular law animation made the residents pay attention to it. In a simple and simple way, I have a certain understanding of the scams and risks that are easy to encounter in life such as routine loans and illegal fundraising. Wang Chong, vice president of the Criminal Trial Division, introduced the law of telecommunications fraud in recent years and gave tips on matters that the elderly should pay attention to in preventing telecommunications fraud.
Conducted a legal popularization lecture for residents in the Molly Garden community of Paixon
In a lecture to the community of the Tayuan Dry Rest House on Huayuan Road Street, Qin Bo, vice president of the Criminal Trial Division, shared more than ten new telecommunications fraud routines. When he talked about how the "pig killing plate" carried out a series of operations such as "finding pigs, raising pigs, and killing pigs", the residents couldn't help but laugh out loud and remembered the content of the speech more deeply.
"The judges' tips were timely and in place. There are too many tricks now, taking advantage of the lonely life of our elderly, the need to communicate, or want to try new things, love small and cheap characteristics, let people unconsciously be deceived. Aunt Chen said that she hoped that the judges would talk more about the vivid cases that had been tried, so that the elderly could also practice the "golden eye of fire" to see through the deception.
Dai Guo, head of the "Renhe Haidian" law popularization publicity group, introduced that considering the official implementation of the Civil Code on New Year's Day this year, judges will pay more attention to explaining the relevant knowledge of the Civil Code when they enter the community, especially topics closely related to people's lives, such as marriage and family, right of residence, and testamentary inheritance. In addition, the elderly have savings and are easily trusted by others, which is the focus of legal popularization. Topics such as illegal fund-raising and telecommunications network fraud will also be selected, specializing in explaining typical cases and repeatedly providing risk tips.
Judging from the questions raised by the masses and the understanding of the provisions of the law, most of them are closely related to life and relatively simple. But if it is not explained in time, or if it is misguided, then it is very likely that small things will become big things, and small troubles will become big troubles. In Dai Guo's view, the timely entry of the law popularization propaganda group into the people can help everyone answer questions and resolve potential contradictions at the grassroots level.