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Excellent service case: Trinity service around the clock

author:The first construction machinery network

The winter in northern Shaanxi is very long, autumn goes early, spring comes late, and the whole northern Shaanxi is wrapped in heavy cold.

Shaanxi Andong service engineer Qian Wu is repairing the drill pipe at the construction site, suddenly received a call from other equipment bosses, was told that the equipment drill pipe has a problem, in order to be able to rush to the next customer site earlier, the engineer 24 hours uninterrupted to repair the drill pipe to the customer, the temperature at night has been as low as -10 ° C, talking non-stop, but such an environmental impact can not be our determination to repair! When the drill pipe was repaired, it was 9:00 the next morning, and the customer was very happy to see the normal construction of the equipment, and admired our service attitude and professionalism.

Excellent service case: Trinity service around the clock

-10°C Sany engineers repair drill pipe to customers 24 hours a day

Excellent service case: Trinity service around the clock
Excellent service case: Trinity service around the clock
Excellent service case: Trinity service around the clock

The engineer rested in the car for a while, then took the tools to the next construction site, and the customer saw the engineer come to the construction site, and his anxious heart was slightly relieved. After inspection, the drill pipe could not be pulled out of the hole due to the crack caused by the jam rod, and in order to allow the equipment to resume construction as soon as possible, the engineer determined the maintenance plan and immediately began to repair. When the drill pipe was repaired, the customer was very excited, saying: You are too powerful, I was afraid that you could not catch up, I did not expect you to arrive so soon, but also overtime for maintenance, your service is really impeccable ah! In order to express his gratitude, the customer specially made a pennant to give to the engineer!

Excellent service case: Trinity service around the clock

The customer presented a pennant to Sany engineers

As a Sany service engineer, we will do our best to meet customer demands and solve equipment failures; slow and slow, conscientious and responsible, and not afraid of hardships are the most basic requirements for ourselves.

The customer sent a pennant, which is an affirmation of our Sany service engineers, and our Sany service soldiers still forge ahead, keeping in mind the original intention! We will continue to work hard to make the service more than ever!

Source: Trinity Pile Worker