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【Public Welfare Sports Lottery】Fulfilling Social Responsibility Sports Lottery starts from the heart

author:Zhejiang Sports Lottery
【Public Welfare Sports Lottery】Fulfilling Social Responsibility Sports Lottery starts from the heart
【Public Welfare Sports Lottery】Fulfilling Social Responsibility Sports Lottery starts from the heart

Public welfare sports lottery

Happy life

The International Consumer Rights Day, held on March 15 every year, attracts much attention from all walks of life. The significance of "3.15" is to strengthen the protection of consumer rights and interests, so that every consumer has a good consumption environment that is assured and comfortable. Over the years, the sports lottery has continuously practiced its social responsibilities and responsibilities, deepened the construction of responsible lottery, and provided the best quality products and services for lottery buyers with practical actions.
【Public Welfare Sports Lottery】Fulfilling Social Responsibility Sports Lottery starts from the heart

Dedication to creating quality products

In recent years, the game products launched by Sports Lottery have become increasingly rich, and the super lotto, permutation 3, permutation 5, 7 star lottery, competition lottery, sports lottery top scratch and other color varieties have brought their own unique entertainment interest.

Taking the sports lottery top scraping as an example, during the Beijing Winter Olympics, the sports lottery specially launched the "cheering for China's power ice and snow" that is, ticketing, so that the majority of lottery buyers can participate in this world-renowned ice and snow feast through lottery purchases, while cheering for China's power, you can also harvest more surprises and good luck.

【Public Welfare Sports Lottery】Fulfilling Social Responsibility Sports Lottery starts from the heart

Before the listing, Sports Lottery Top Scratch will be evaluated by the social responsibility risk assessment tool Gamgard, which will guarantee the orientation, health, addiction, and social responsibility of the instant ticketing game, while taking into account the consumer's lottery fun.

Attentive service makes the sports lottery have love and temperature

In order to bring consumers a better lottery experience, Sports Lottery has established sports lottery franchise stores in various regions, and strengthened the comfort of physical store internal facilities, with heating in winter and air conditioning in summer, and providing free drinking water to serve consumers intimately.

During the Spring Festival, sports lottery players also did not slacken off, in the early morning of Chinese New Year's Eve this year, Tsering Zhuoga, a staff member of the Tibet Sports Lottery Center, came to the unit on duty as usual, "during the New Year, the normal sales work is carried out, we must provide ticket collection services for the agents, but also answer the telephone inquiries of the lottery buyers or agents to provide services for them." ”

【Public Welfare Sports Lottery】Fulfilling Social Responsibility Sports Lottery starts from the heart

Not only that, Sports Lottery also continuously optimizes and improves the lottery service work, and irregularly carries out surveys on the service satisfaction of lottery buyers to enhance the sense of responsibility and service quality of the sales staff of the sports lottery physical store. "Treat each other with sincerity, thoughtful service, and think more about consumers", this is the know-how of sports lottery management, and it is also the direction that the majority of sports lottery people adhere to and strive for.

Practice the responsibility of the lottery to guide rational lottery purchases

In order to correctly guide the rational lottery buying behavior of lottery buyers, the sports lottery physical stores are equipped with the "rational lottery" responsible lottery public manual, timely and effectively transfer responsible lottery information, and improve the sense of responsibility and service quality of the sales staff of the sports lottery physical store.

Sports lottery agents use standardized guidance techniques to guide lottery buyers to buy lottery rationally; for the purchase behavior of one-time large bets, sports lottery agents need to remind lottery buyers to buy lottery rationally on the one hand, and on the other hand, they are required to fill in the "Lottery Game Large Bet (Greater than 10,000 Yuan) Reservation and Real-Name Registration Form" for buyers who purchase lottery games with a single daily accumulation of more than 10,000 yuan; at the same time, they also advise lottery buyers to act irrationally to effectively prevent irrational lottery purchases.

Lottery tickets are not sold or claimed to minors

On June 1, 2021, the latest Law of the People's Republic of China on the Protection of Minors came into effect, and the new version of the Law on protection clearly stipulates that lottery tickets cannot be sold to minors and lottery prizes cannot be redeemed. To this end, Li Peng, salesman of the Chenggu Branch of the Hanzhong Sports Lottery Management Station, also conducted a strengthened awareness training on "prohibiting the sale and redemption of lottery to minors" for all local sports lottery physical stores, and even signed a letter of commitment with local distributors and salesmen to "prohibit the sale of lottery tickets to minors and the redemption of lottery prizes" to create a good environment for the healthy growth of minors.

【Public Welfare Sports Lottery】Fulfilling Social Responsibility Sports Lottery starts from the heart

Willingness to dedicate demonstrates social responsibility

Wei Jianjun, a sports lottery distributor in Fengxian District, Shanghai, said: "Running a sports lottery shop has not only made my entrepreneurial road, but also achieved my spiritual growth path, and now I want to give back to the society more." "While sports lottery people take it as their duty to provide quality services, it is even more incumbent upon them to give back to the society.

【Public Welfare Sports Lottery】Fulfilling Social Responsibility Sports Lottery starts from the heart

Since 2016, Wei Jianjun and his wife have embarked on a public welfare journey, and for many years have been providing sanitation workers with free rest places, drinking water, umbrellas, microwave oven heating meals and other services, donating to Guizhou Fenggang No. 3 Middle School and Jiangxi Fengdi Town Center School, and visiting anti-war veterans in Jing County, Anhui Province.

In the Spring Festival of 2020, at the most severe moment of the new crown pneumonia epidemic, Wei Jianjun took the initiative to donate 300 raincoats to the Jinhui Town Neighborhood Committee and 80 masks to Baoshan Traditional Chinese Medicine Hospital. Since its inception, Wei Jianjun has often popularized the public welfare knowledge of sports lottery to lottery buyers, so that more and more people understand the true meaning of responsible sports lottery.

Everyone collects firewood and the flame is high, it is like Wei Jianjun who sticks to his post, is willing to dedicate the sports lottery people and consumers who buy sports lottery to work together, and the power of the sports lottery public welfare has also grown, highlighting the great love that belongs to the sports lottery people.

Public welfare sports lottery

You may not be radiant

But always warm related

summary

Since its release and sale in 1994, the Sports Lottery has kept its mission in mind and has always practiced its social responsibility. In the process of the construction of the responsible lottery, in addition to providing high-quality products, doing a good job in service, and guiding rational lottery purchases, it has also carried out the work of protecting consumers' personal information, providing customers with consulting services, and publicly inviting distributors, etc., to create a comprehensive and reliable lottery buying environment for consumers and transmit positive energy to the society.

【Public Welfare Sports Lottery】Fulfilling Social Responsibility Sports Lottery starts from the heart