In recent years, with the ability of major mobile phone brand manufacturers to control market resources more and more strongly, most manufacturers have begun to choose to adopt the "machine sea strategy" and strive to seize the market. There are some very "volume" manufacturers, launching nearly 10 mobile phones in a year, and every month is developed...
There is a saying that the manufacturers' approach seems to be very fierce, but in fact, there are many drawbacks. First, the time interval between new machines is too short to guarantee the quality of software and hardware and their performance of mobile phones and other technology products to consumers; second, the number of products sold every year is as high as tens of millions, but the warranty is only one year. The overall feeling is a bit of a feeling of pushing the new machine "cutting leeks" at the press conference.
Xiaobian feels that mobile phone manufacturers that can carry piles of after-sales services under the heavy pressure of the machine sea and provide quality services one by one are first-class technology enterprises with strong pressure resistance and dare to do it, such as our domestic national brand. Of course, there are also some famous "negative teaching materials" in the manufacturer, the most famous of which must be "apple".
From the bent and severe oxidation of the body of the iPhone 6 series, to the screen failure of the iPhone X, frequent screen skipping, and then to the pink screen of the iPhone 13 series... It can only be said that the problems that appear on the iPhone are really getting newer and newer every year. What is even more eye-opening is that Apple products such as the iPhone itself have so many problems, but Apple has not provided good after-sales service for fruit fans.
It is understood that in recent years, Apple's after-sales service has become worse and worse, and it has been complained about by countless fruit powders, and even has fallen into the status quo of "dead cycle". In February this year, some fruit powder said that after his MacBook was damaged, if he wanted data, he could only go to a third-party repair and no longer enjoy the Apple warranty, but if he wanted to be guaranteed, he could only accept Apple's after-sales service of "replacing the repair". I have to say that Apple's after-sales service is equal to not providing, because it has not solved the problem of consumers at all!
In this regard, many netizens said that fruit powder is about to "depowder", quickly change the domestic machine! To exaggerate, according to the strength of our current domestic mobile phone brand manufacturers, almost all of them can surpass Apple in the after-sales track several corners. Among them, Coolpad, one of the four giants of the former "China Cool Union", provides a good after-sales demonstration.
Since returning to the domestic mobile phone market last year, Coolpad has not been as high-profile as other manufacturers, but silently "ten years of grinding a sword", launched the Coolpad COOL20 series of two new machines, these two new machines are not only strong performance, real materials, the price is also very thick. What is even more touching is that Coolpad's after-sales service has broken through the industry standard, which makes people shine. Nowadays, coolpad took the lead in proposing the "90-day replacement, 2-year warranty" after-sales standard, has been one year, and no manufacturer has chosen to follow up.
It is worth mentioning that according to the "Coolpad Brand Service Month" video released by Coolpad, we can also find that back to China, in less than 1 year, Coolpad has not only expanded more than 3400 authorized service stations, but also arranged the front-line engineers of the R&D team to regularly go to the service station to provide services to users and collect their opinions on Coolpad mobile phones.
In general, in terms of after-sales, the service quality of domestic brands such as Xiaomi and Coolpad is much better than that of Apple, and if Apple continues to "rot", then it is only a matter of time before it is surpassed by other brands. Friends, have you ever used an Apple product? What do you think of the quality of Apple's after-sales service?