(Press Room)
Because there are critically ill patients on board
Civil aviation flights landed urgently
This happens from time to time
However, there are always all kinds of "accidents"
Beyond your imagination
March 5
Flying from Nanjing to Kunming
China Eastern Airlines flight MU9608
That's how it was staged
Totally unexpected
"Open space" linkage "fire off" task
At 14:11 on the same day, Flight MU9608 took off from Nanjing Lukou Airport. About 50 minutes after takeoff, passenger Ms. Zhang anxiously found the purser and said that her gas stove seemed to have forgotten to turn off, hoping that the crew could contact the property to turn off the fire.
Hearing the passenger's description, the purser Hu Jia realized that the situation was urgent, and while reassuring Ms. Zhang not to be in a hurry, informed the captain Ai Longqiang of the passenger's situation and request.
(Network illustration, graphics and text have nothing to do)
At 15:15, Zhao Xiang, the operator of the operation and customer center flight dispatch seat of China Eastern Airlines Yunnan Company, received a satellite phone call from the crew of flight MU9608. After learning about Ms. Zhang's emergency, Zhao Xiang contacted the property company and asked for assistance in checking the gas situation in Ms. Zhang's home.
After 15 minutes of anxious waiting, the property company telephone replied that the community housekeeper had gone to Ms. Zhang's home to check that the gas in the home was off and there was no safety hazard. The dispatcher immediately fed back the information to the crew and promptly relayed to Ms. Zhang that her home was safe and there was no safety hazard.
"Ms. Zhang was very anxious during the time waiting for our reply, and our cabin crew had been comforting her, telling her that we would definitely help her turn off the gas in the house and let her not be in a hurry." Finally got the feedback from the crew, Ms. Zhang finally breathed a sigh of relief, kept thanking us, saying that it caused us trouble. ”
Hu Jia said, "When I finally got off the plane, Ms. Zhang told us that the residential property called her back and told her about the situation again, the gas at home was turned off, but the door was not locked, fortunately, this time I went to check it out." Thanks again to the help of the crew and ground personnel of China Eastern Airlines, it is finally reassuring. ”
Urgent for urgent passengers
The crew members praised!