How important is the perfect mobile phone service mechanism, I believe many consumers have a deep understanding. After all, in the daily use of the machine, there will inevitably be some problems, but if the service of the product can not keep up, may not even be the most basic mobile phone film, screen maintenance problems can not be solved, so that the usual use of mobile phones will be very insecure. Therefore, when you buy a machine, it is necessary to understand in advance whether the product and brand service are standardized and perfect.
In the service sector, most of the domestic brands are doing well, such as OPPO, in the country has established 1,000 service centers, covering more than 300 provinces and cities, 900 districts and counties, OPPO users any mobile phone problems can be solved in time. More detailedly, OPPO will also provide exclusive rights and benefits for products to bring personalized services to users. For example, the recently released OPPO Find X5 series of purchase service rights are quite powerful, giving users a sense of security.
Specifically, oppo Find X5 series exclusive service benefits can be divided into the following six items. The first item is "same city pick-up and delivery rapid maintenance", when the mobile phone needs to be repaired or film and other services, it can be delivered by the special rider in the same city to pick up and deliver the machine, enjoy priority processing, and achieve rapid delivery within 4 hours. In addition, Find X5 series users can also enjoy a free door-to-door pick-up service before September 1, 2022, and the experience is more perfect.
The second item is "95018 Hotline Expert Service", users can dial the 95018 hotline to get professional, efficient and convenient VIP services provided by the service expert group, 7 * 24 hours without absence; the third item is "Exclusive Channel Priority Reception", OPPO offline Service Center will provide exclusive customer service channels, Find X5 series users will be given priority reception when entering the store, enjoy exclusive engineer follow-up services; the fourth item is "International Warranty Machine Worry-free", users can enjoy 62 countries around the world / The official maintenance, repair and upgrade services of the region can enjoy the service guarantee of OPPO no matter where you are.
In addition, OPPO also provides "high-end standby seamless enjoyment" service, go to the OPPO customer service center on the same day failed to repair well, you can enjoy exclusive high-end standby machine, the use of the machine uninterrupted; there is also "remote diagnosis, safety and worry-free" service, if the user is not convenient to go to the OPPO service center, as long as the authorization can be remote access to enjoy intelligent diagnosis, convenient and efficient. From the perspective of these rights and interests, OPPO considers that it is still relatively perfect, the rights and interests provided are the services that users care about and really need, if there is a problem in the process of using the machine, they can also get the professional solutions given by OPPO after-sales, and the problems are immediately solved.
In addition, OPPO also provides other guarantee services for Find X5 series users, and users can choose and purchase according to their own needs. The service includes screen breaker for one year, and if there is screen damage caused by accident during the service period, the original screen assembly can be replaced once free of charge. If the user purchases the screen shredder, he can also get a battery renewal service, and there are also OPPO Care+ guarantee services, including accident insurance for 1 year + extended warranty for 1 year + battery renewal, which protects the user's experience to the greatest extent.
From the user's point of view, OPPO Find X5 series of service rights is indeed very fragrant, perfect and meticulous service content can be a good way to reduce users' concerns about after-sales. At the same time, at the product level, the OPPO Find X5 series itself is also very strong, and the experience of imagery, performance, and battery life is excellent. Whether it's a product or a service, the OPPO Find X5 series does a great job. It can be seen that OPPO has found the direction and taken action on the road of exploring the high-end, which is commendable. If you have high requirements for products and services, OPPO Find X5 series is worth considering.