Will not use taxi software, offline can not stop the car; the New Year, can not participate in the young people's red envelope snatching game; health code, with the application code, payment code, meal code... They wandered around everything that needed to be scanned.
Young people are talking about their parents, grandparents, grandparents, facing the inconveniences and losses of smart phones and intelligent society.
Someone wrote that she forwarded the small program of the work content in the family group to ask for likes, and after an hour, her father's small window she said that she couldn't get it for an hour and couldn't open it. She comforted her father and said it would be okay if she didn't point it. Dad apologized to her, "I'm sorry girl, Dad didn't help you."
A pharmacist who works at the hospital wrote about a passerby who saw her grandmother walking around the hospital door because she couldn't get into the hospital without a smartphone, and her face was full of helplessness. "In the past 10 years of work, I have watched the hospital change from manual charging to self-service charging, and manual registration to appointment registration. Many elderly people are becoming more and more inconvenient to see a doctor."
Someone wrote about the neighbor, @Ayagi Aoba's little tail said that on the sixth day of the Chinese New Year this year, she sent masks to the 70-year-old couple who lived alone upstairs, and by the way, she wanted to buy them some food online. They hesitated for half a day and asked, "Can you bring me a cabbage?" We can eat for a long time."
The law of urban operation, depicted according to the standards of young people, points to fast, efficient, convenient, and tightly sewn. And then there's the crowd that doesn't use smartphones and feels overwhelmed in this fast-moving city.
Straggling
In the beginning, this was nothing more than an extremely simple question. Zhang Ke's grandmother mistakenly touched a key and quit her WeChat account. But the 75-year-old grandmother was in a hurry, thinking that "WeChat is gone." At that time, it was the epidemic period, the community was not convenient to enter and exit, Zhang Ke's father used a small degree to guide for two hours and still taught the elderly to retrieve the password. It was not until Zhang Ke went to the door of the community to operate on the spot for his grandmother that the problem was solved.
When she opened the Baidu App of her grandmother's mobile phone, she found that the search bar was full of, "I am an old lady, my WeChat is gone, please help me"; "I am an old man in Harbin, WeChat is broken, can not scan the code, help thank you." At that moment, Zhang Ke felt very sad, "I took a picture to remind myself that I must grow up quickly to protect her."
In 2019, the mainland's population over the age of 60 reached 254 million, while as of September 2018, WeChat had 61 million users aged 55 to 70. Where are the huge numbers of elderly people? Because they don't use smartphones, they are left behind by a world that claims to be becoming more and more convenient.
In the 342 collections we collected, the question about "when did you realize that they were left behind", some people said that it was when Grandma and Grandpa went to pay the phone bill themselves, and ran to more than a dozen business halls to be told to "not collect cash"; some people said that they could not get a taxi without Didi, and the fifth-tier cities obviously took a taxi to start in a circle, and it took the old man 4 hours to get home; some people said that when the power went out, Grandpa and Grandma couldn't find the flashlight in the mobile phone, so they took medicine in the house in the dark.
@Jennie grandpa took the hard-earned vegetables to the street to sell, because there was no smart phone, no WeChat and Alipay, he always couldn't sell it, in order to sell a little dish, Grandpa sat from morning to night, when others asked if there was a collection code, he showed helplessness.
Not only smart phones, @1 orange granny although in the use of the elderly machine, but will not unlock, just because to use the left and right hands together, first press the left and then press the right, but the grandmother always just pressed the left, too late to press the right side is locked again.
@Man man also recently experienced this kind of heartache. Her grandmother, who is in her 80s, and her mother, who is in her 50s, live in two villages near Guangxi. Although my mother was young, she almost didn't know anything about electronic products, and after two years of teaching on and off, she gradually learned to send voice and make WeChat calls on WeChat. Now, the children have left the village, and when Grandma's old man machine can't be turned on, Mom can't do anything about it until she finds a junior high school student in the village to help get it right.
Booting up is no longer an insignificant matter, and Man man said, "Every time I encounter this kind of thing, I am very sad." I don't want her to feel abandoned by the times. If time could pass a little more slowly, I could teach her more."
"It's hard to learn it [with smartphones]." Wang Rongjuan, 81, said.
She was initially exposed to electronic devices only to feel uncomfortable. It was also in 2004, when my grandson finished his homework and wanted to play a game, and opened his laptop. Wang Rongjuan stood behind him and watched. As a result, my grandson, who was in the third grade of elementary school, shouted at her, "Grandma, don't stand behind me, you don't understand." You do your thing."
"What am I going to do?"
"The dishes my dad bought, you choose the dishes, soak them in the water, you don't stand behind me." Tong Yan's unscrupulous stabbed Wang Rongjuan, she was angry, she felt rejected by the new world, and the established arrangement for an old man was to go to the kitchen.
Source :《Peaceful Land》
tough
Wang Rongjuan, 65, did not want to accept the arrangement.
She told her son to buy a computer, and then went to Xinhua Bookstore and bought a lot of tutorials such as "the elderly learn computer fool books", a little bit of learning, how to turn on the computer, know the desktop, how to use QQ to chat with people. Writing abstractly, she looks at the disc.
Later, Wang Rongjuan also became the fastest wave of old people using smart phones. The smartphone has no stupid textbook, it's all up to her to grope alone. Rather than teaching her a little bit, busy children prefer to tell her, "Don't be afraid, you can't get it broken." But she sometimes thinks, "I'm so pathetic, I have no place to ask, ask the child, they still annoy you."
Wang Rongjuan did not even send text messages at the beginning, doing housework during the day, taking care of her wife, no time to ponder, at night, while her wife was asleep, she opened her mobile phone in the bed to try it herself. When her wife got up to go to the bathroom, she slipped into the bed and pretended to sleep, and when she heard his purr ringing again, she turned on the phone again.
Until one day, when she finally sent the text message, her daughter called and asked how to send a blank text message. Wang Rongjuan shrank back to her own thoughts, and sent a second text message to her son, writing: "At noon you come to dinner, your undershirt has long sleeves, you bring it, I will hang it for you a little, and sew it up again." This time it worked.
The learning process is quite difficult. Sometimes she couldn't figure it out on her own, she got stuck, and she would go down the road and look for people who were charging for the car, and they were forty or fifty years old, and they often got together to chat. Sometimes when talking about what news she has seen recently, Wang Rongjuan will go over and chat together, she knows a lot of things through the Internet, often surprising them, "This old lady is not simple, these know all." The atmosphere of watching the chat was not bad, and she would pretend to be very casual and ask them for advice. Once she got stuck in an electronic photo album, so she ran down and asked. "He clicks and I'll do it." Asking requires skill, she will never take the phone and ask at a glance, "He will think that you come to test me, he will not tell you, if he does not know, it will be disgraced." 」
Ren Li is 55 years old this year, 6 years ago, in order to go to the county supermarket to work, she only changed the Nokia button machine and bought a thousand yuan smart phone. Her description of the time when she first changed smartphones was that "it was awkward and difficult." At that time, she took a bus almost once a week to a mobile business hall in the center of the county, across the counter, holding up her mobile phone, grabbing an idle salesman and asking how to operate. After returning home, she would take her mobile phone and practice the operation she had just learned again and again, afraid that she would forget it if she was not careful.
After a few months at the supermarket, the supervisor got angry with her and asked her by name at the conference why she didn't reply to her message. Ren Li felt aggrieved, she took the mobile phone to the supervisor and asked, I didn't see your message? At this time, the other party was even more angry, she found that Ren Li had blackened her, and she walked away with a calm face.
Ren Li is the second oldest employee in the group, she tried to ask her colleagues, they did not know how to operate, originally had not been to the mobile phone business hall for a long time, she went again after work, looking for a mobile phone repair master to help her cancel the "blackout", she thought it was a very serious technical problem. It wasn't until the fifth year after she had a mobile phone, when the epidemic was idle at home this year, that she learned how to cancel the "blackout" herself.
Later, she used Alipay to bind a bank card, which was bought for her nephew in the optical store, and the store helped her get it by hand. Sweeping, it was to go to the supermarket to buy something, and the salesman taught her. Using iFLYTEK input method voice instead of handwriting typing was taught to her by a micro-business friend. In the 6th year of owning a smart phone, Ren Li still thinks that the mobile phone is very complicated, but she has begun to learn to "set", and she finally set WeChat to "plus she needs to be certified".
@Paste Grandma in her 70s bought a smartphone. In order to teach her grandmother, Paste wrote and drew the steps of making a video call in detail, but despite this, she would still receive a call from her grandmother in the early morning before she woke up, saying which step she had forgotten. Repeated mistakes, strange mistakes, sometimes @ paste will be grumpy, but she does not want to let grandma lose the enthusiasm of learning mobile phones, she is patient, teach again and again, after more than a month, grandma can already skillfully call, take photos, watch the news and have fun.
@ Coco is also trying to teach the 83-year-old grandmother, she feels as if the grandmother has a Reset key, reset it every other day, after one day, the memory will be cleared, and everything will start again. @Mai Qianqian persuaded his father to buy him a smart phone, and there were many quarrels, but she still encouraged his father and taught him to use WeChat. To this day, there are still many setbacks, such as dad will be locked because of the wrong password, she has to find a neighbor remotely to find relatives to help him unlock. @ Wind-like woman tried to teach her parents how to use a smartphone, but they told her to forget it, she is old. Dad took the phone and swiped it a few times, then silently put it back again, saying that the button mobile phone was enough.
Wang Rongjuan feels that mobile phones are good, everything is available, and you can learn knowledge. More importantly, through the mobile phone, Wang Rongjuan regained her sense of participation in society, she will write news comments on Weibo, and she will also write about the broken air conditioner at home to relieve bad moods.
Wang Rongjuan often goes to a physiotherapy shop near her home, she does not like to chat with the elderly, she said, the older insensitive, did not keep pace with the times, the younger, arrogant, do not know how to pretend to understand. She likes to chat with young people in their 30s, cultured, insightful, she has been to many places when she was young, young people often sigh, feel fresh, "Auntie, how do you know everything".
"Some of them are so pitiful, the circle of friends will not send it, and they will never look at it." Wang Rongjuan has pity for the elderly who can't use mobile phones, and is proud to be able to control this latest product, "In the end, in a class, it is impossible to produce one or two smart students."
In 2011, Wang Rongjuan learned to go to Weibo, an APP with a low content of "elderly". "Weibo is played by young people, the elderly are not good at narrating, nor can they operate smart phones, nor can they operate computers... I would write a few words, as if I was much younger and had not been abandoned by society..."
wide
The mobile phone provides Wang Rongjuan with not only some information, but a freedom to imagine a distant place, yearning. In recent years, because her wife is not in good health, she can't travel like in previous years, like being framed on the coordinate point of Changning Road in Shanghai, only through the mobile phone, she feels that her life has become more open.
Wang Rongjuan talks a lot and secretly, and if she doesn't interrupt, she seems to be able to talk to the phone for an hour without stopping. The content includes travel experiences, Shanghai's welfare system for the elderly, and the variety of new media articles she reads. She followed Mitchworth, a digital blogger who was familiar with the blogger experience, from Shanxi to Study in Canada and travel to the United States. She also often reads articles written by a Hunan girl who is married to a Japanese, "Changed my view of Men in Japan." I used to think that Japanese people went around drinking after work, and when they drank, they would lie down on the side of the road to sleep and not come home. But this Japanese guy is pretty good and does housework."
Faced with the long time gap brought about by aging, Wang Rongjuan chose to do a lot of new things, computers, mobile phones, and learning knowledge in mobile phones, so that she could gain a sense of meaning. She likes to watch other people's travels on her phone, expanding her sights and hearings, as if she had been there herself. She reads the news and self-media articles every day, which makes her feel that she is keeping up with the pace of the times. Wang Rongjuan has only studied for a few years, and she will count her brother who graduated from Nanjing University, "For the sake of mobile phones, I always say that he, you upright college student, why don't you use mobile phones, he said I don't want to use them." I said you are not humble, I would like to learn everything...
Many times, to reach the mobile phone, the elderly need a narrator, tell them what can be done and what can not be done, and this constantly updated and changing mobile phone, in the end, what kind of logic to run. It seems that children are best suited for the role of this narrator, but usually children are not around, or around, but lack patience, especially the patience to repeat the guidance over and over again.
Before Ren Li went to the mobile business hall every week, she asked her daughter on summer vacation how to reply to the messages in the WeChat group. How to send a circle of friends? How to send voice? Ren Li handed the mobile phone to her daughter, the tone was even a little flattering, the daughter finally did not stare at her mobile phone screen for a minute, looked up, glanced at her mother, some did not understand why this question asked, "So simple, you learn by yourself." She dropped the sentence and left it alone.
And Li Orange, who works away from home, tries to give empty nest parents more reliance, like if the computer encounters problems, she can directly repair the computer through qq remote control. But remote coaching doesn't work every time. Once, due to the small degree of sound restart, the connection to the phone was disconnected. Li Orange could not see the instruction manual, and could only give guidance to his father according to the impression out of thin air, but an hour passed and he did not understand. She was a little irritable, "We are like this, I can't see your mobile phone interface, I really don't understand." Dad let her go to dinner, comforting her that she wasn't in a hurry anyway. After a few days, my cousin went to the house to solve the problem.
"I don't think I'm old, so why am I like a stupid old woman in the city?" The phone stopped, ran all over the street and did not find a place to charge the phone bill, the mother called the landline to ask her daughter about the ghost.
The ghost kept this saying. Once, the ghost and her mother went to the supermarket, the mother rushed to give 100, she would not pay with the mobile phone, the impatience of the salesman was put on the face, she threw the change on the counter, several coins, jumped to the ground.
Mom was going to reach out and pick it up, and the ghost pulled her behind her. "You pick up the coins", the ghost was angry at the salesman, speaking particularly loudly, "My mother did something wrong, she gave you money, you find change, isn't this a very normal situation?" Why do you want to give her a look?"
The manager heard the movement in the back and apologized to the ghost mother. Mom was stunned, and a little embarrassed. When she got home, she was about to shed tears, saying that she was too useless, but she laughed as she spoke, "Suddenly I think you are an adult, and you can still protect me."
The ghost knows that it is not the first time that people are putting on their faces, and my mother always laughs, and the past is over. "I just need someone to say sorry to my mother, I want my mother to know that you haven't done anything wrong, you don't need to suffer these grievances, you don't need to be low in the city." 」
Mom has always been resistant to electronic products. In previous years, when she used a button mobile phone, she would only answer the phone, could not type, and would not make calls outside. But if it is in the county, or in the countryside, it is not a big trouble not to use a smart phone, where there are her relatives and friends, and you can meet acquaintances in a few steps, and the acquaintance society can tolerate a person who refuses to use a mobile phone.
Mom was over 50 years old and went into town to take care of her brother's children, a completely unfamiliar city. Mom was extremely shy, walking around the elderly model team, interested, standing by to watch, the enthusiastic aunt invited her to come and try, asked her several questions, she just smiled vigorously, or nodded, or waved her hands, because she spoke in dialect inferiority, she just did not speak. In the sixth year of going to Xuzhou, she met two old people who could talk.
Unwilling to go out, staying in a hundred square meters of space every day, no one to talk to, my mother is full of resistance and inferiority to the big city. The son left early and returned late, and the mother and daughter-in-law could not find the topic. The child peed his pants today, disobedient, his brother and sister-in-law mixed his mouth, all the small things will be magnified by the mother, at that time the mother always said, "What is the meaning of living like this until old?"
In the past two years, her mother has a smart phone, the ghost casts its favor, after WeChat, she first taught her mother to brush vibrato and K song software. She felt that her mother was like a changed person, or she had changed back to her mother in the ghost's impression - living in the countryside, very cheerful, good tempered, able to speak, and the people around her liked her.
My mother was particularly fond of singing at a young age, and almost joined the drama team when she was a child. In the K song software, she seems to have rediscovered that enthusiasm. She would spend more than an hour recording a song, and once the sentence was split and not in tune, she would sing it again. She would close each room and sing once to compare which room sounded best. She has accumulated hundreds of fans in the K-song room, and the ghost must now send a hundred roses to rank first in the tip position. If someone leaves a message praising her, the mother will be particularly happy, the ghost thinks, in addition to himself, there is finally someone who praises the mother.
The elderly leave home, people are sensitive and lonely, the mobile phone to some extent, let the ghost's mother find a way to link with the crowd, she will take the initiative to call relatives and friends in the hometown video phone nagging, she sings like a work, sends videos on douyin, in the strange complex, difficult to integrate in the big city, she finally found fun in the mobile phone.
Image source Visual China
frail
The old man who appeared at the beginning of the story and quit WeChat due to misoperation was named Zhang Weixia, and she was a healthy and independent lady. She lives alone, often reads medical health knowledge on her mobile phone, listens to medical lectures, and strives to take care of herself without causing trouble to others. Her dog will also help, barking when she forgets to turn off the gas and the boiling water is thrown. Zhang Weixia also has many friends, she will play table tennis with friends three times a week, and her granddaughter Zhang Ke will come to see her at home, and she must make an appointment in advance.
Zhang Weixia is not only independent, but also very smart, when she was young, she was the most ingenious kind of girl in the garment factory, and the general tailoring design was difficult for her. Before the age of 50, she had no contact with computers and mobile phones. When her granddaughter was 5 years old, she was 50 years old, took her granddaughter to computer classes, she sat on the side, occasionally listened to an ear, learned to turn on the computer, and found her favorite games in it, pushing boxes to break through, playing mahjong, watching Thai dramas.
She bought her first smartphone in 2015, and with the help of her sister, they managed to make a WeChat voice call that day. Now, her favorite game is to play a small program game called "Idiom Show Talent". In a few months, she has played to the 301 level.
This sense of control over intelligent life will also be broken by a sudden misoperation one day. When Zhang Weixia scanned the health code, there was no name and place and other information, she called her sister and asked her what was going on, her sister taught her to operate, a switch page, she somehow quit the WeChat point. For her, smart living is still very fragile.
For many elderly people, they are experiencing similar stories. Chen Chen remembered that when she was a child, she liked her grandmother the most, her grandmother went to college, worked as a Chinese teacher, and was a rare cultural person at that time, she liked to tell stories with children, tell Sima Guang smashing cylinders, and also talk about mountain gods and ghosts. When he was in middle and high school, Chen Chen went to see his grandmother every week.
When did that change? Chen Chen later went to work in a big city, came back once a year, hurried, usually not sleeping or working, otherwise he was playing with his mobile phone, and his eyelids were too lazy to lift. The omniscient grandmother when she was a child, now 86 years old, can't use a smartphone, and in the past six months, she has been bedridden because of a fracture, and her world is only left with the news of disease, pain and the death of old friends.
The other day, Grandma called Chen Chen and asked her why she didn't have Chen Chen's phone on her phone. Chen Chen was busy at the time, and rarely scolded his grandmother: "You don't have my mobile phone number on your mobile phone, can't you just find my father to save it?"
Later, she and her grandmother called and found that the old lady, who usually could nag for two hours, only talked for ten minutes, and then stopped, and she asked Chen Chen, "Don't you want to listen to me?" Am I annoying, always saying that these useless things?" Chen Chen was sad at once, although usually she would feel that Grandma was too able to speak, always open and put out, while listening and doing her own things, but Grandma was afraid of the impatience of her grandchildren, afraid of being murdered, and the look of cringing and shrinking made her feel painful.
In order to keep up with the times, Wang Rongjuan also had very tired times.
In 2018, I received a pension and wanted face recognition certification. Shake your head, bow your head, blink your eyes, open your mouth... These actions have not yet been completed, they have timed out, and it is necessary to repeat the operation dozens of times before Wang Rongjuan can pass the certification.
It is more difficult to operate for his wife, he was 87 years old, his hearing was not good, she held up her mobile phone next to her, let her wife face it, as soon as there was a prompt, "bow your head", "blink your eyes", "turn your head left and right", "open your mouth", Wang Rongjuan shouted loudly in his ear, waiting for his wife to hear, it took some seconds, he reacted, followed by looking down, blinking, and the certification prompted timeout. For more than 20 minutes, repeated attempts, repeated failures, and finally his wife directly pushed the phone away, he was exhausted.
(Some of the interviewees in this article are pseudonyms)
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