"10 kV Lake Bridge Line 26-1-1 pole Sansijing comprehensive change has failed, need to apply for blackout repair!" At 7:00 a.m. on February 5, Tang Jianfeng, the head of the emergency repair team of Suneng Group's blackout operation company, received a rush repair message from Wuzhong District of Suzhou City. The holiday duty team immediately packed up the equipment and rushed to the scene of the fault, doing their best to restore power to the power outage line in the first time.
After arriving at the scene, the emergency repair personnel conducted a preliminary fault diagnosis and learned that the integrated substation mainly supplied power to the Nan'an Garden Community, and the line failure was caused by insulation breakdown. Due to the greater impact of power supply line failures, it is the peak of electricity consumption during the Spring Festival, and power supply must be restored as soon as possible. On the one hand, Xu Yongkang, the person in charge of the shift, communicated with the on-site power distribution emergency repair team to determine the operation location, and on the other hand, led the emergency repair personnel to effectively isolate the fault site with a safety warning fence to prevent vehicles and pedestrians from entering by mistake.
"This 10 kV line involves a large number of households, and we must seize the time to repair it!" The person in charge of the site of the Suneng Group Blackout Operation Company repeatedly instructed. At the scene, the live repair personnel removed the branch line connection of the No. 26 pole, withdrew the branch line from operation, and then the distribution emergency repair team quickly replaced the transformer. At 10:30 a.m., the new transformer was successfully replaced, the live repair crew reconnected the branch line, and as the 26-1-1 pole was closed, the surrounding community restored power supply. This time, the total number of households in the blackout was reduced by 36, and the 9 medium-voltage users, including 4 residential distribution transformers, were prevented from being connected to the power outage.
"Now it is the peak period of the Spring Festival, once I receive the task of emergency repair, I can feel the anxiety of the customers of the power outage, whether day or night, we will do our best to restore power to the majority of customers for the first time." Tang Jianfeng introduced that Suneng Group's blackout operation company is always ready for emergency repair, helps the reliable operation of Suzhou power grid with high-quality services, and fully escorts the people to rejoice and celebrate the New Year with practical actions.
In the Yangcheng Lake area of Suzhou City, the Yangcheng Lake Power Supply Institute organized the establishment of a "warm heart", party member service team, giving full play to the resource advantages of the party member service team and the manager of the power grid station area, establishing a local New Year user service file, timely understanding the electricity demand of local New Year personnel, and launching a number of accurate service measures. "This year, due to the epidemic situation, our family chose to celebrate the New Year on the spot, thanks to the power supply master who came to help my home overhaul the electrical equipment, so that we could use the rest assured electricity!" On February 5, the Shen Aiping family, who lived in the third group of Luxiang Village in Yangchenghu Town, Xiangcheng District, Suzhou City, said gratefully. In the morning of the same day, the Yangcheng Lake Power Supply Station's "Warm Heart" party member service team went to the village to check the hidden dangers of electricity use in the home for the local New Year families, publicized the knowledge of safe use of electricity, and carefully urged each family to pay attention to the safety of electricity in winter.
In the process of service, the party member service team of the institute will serve foreign staff in the local New Year into the recent high-quality service normal mechanism, obliged to provide safe electricity inspection services for local New Year users in the jurisdiction, focusing on solving the problems of chaotic lighting line connection and line aging in the home of each user who stayed in suzhou for the New Year, eliminating many safety hazards such as direct line exposure and poor switch contact. At the same time, in view of the large number of electrical appliances in some local New Year households, as well as the lack of common sense of safe electricity use, a series of problems have been introduced, such as family affection and zero-distance service measures, and the way of going door to door is adopted to publicize the knowledge of daily safe use of electricity, actively guide everyone to use electricity safely and standardly, and effectively ensure the safety and reliability of electricity consumption during the Spring Festival of local New Year families. Up to now, the institute has eliminated 17 safety hazards for 23 local New Year households and distributed more than 30 copies of safe electricity publicity brochures. The institute has taken many measures at the same time to provide high-quality services with temperature and human touch, so that local Chinese New Year personnel can feel the real warmth during the Spring Festival. (Su Bao Rong Media Reporter Hui Yulan Correspondent Qin Xuchen Zhang Wenhua) Editor: Li Junfeng (New Media Operator, Senior Photographer)