The epidemic suddenly broke out, and people's feelings poured in. Since its opening, Beilin e-Diantong has adhered to the supremacy of the people and the supremacy of life, solved the "urgent difficulties and anxieties" of the masses, and opened up the last kilometer for difficult groups and stranded people to seek help.
"Hello, hello, is it Mr. Yang?" I'm Yao Bitao, a community grid member, and we see your help message on the e-diantong platform..."
"Yes, my father is in urgent need of anti-cancer life-saving drugs, we don't live together, my father is in Chang'an District, please come to me to take the medicine and send it to my father." Mr. Yang's tone was full of anxiety.
On the morning of January 16, Mr. Yang of the Cemetery Ridge Community in Dongguan South Street sent a message of help through the "e-point pass" of Beilin, reflecting that his father's anti-cancer drugs were about to be discontinued, that he and his father were not in the same district, and that it was inconvenient to travel due to the epidemic control, and the life-saving drugs could not be delivered, hoping to help. The "e-diantong" platform received Mr. Yang's help information and gave feedback to the corresponding street community at the first time, and Yao Bitao, a grid member of the Heritage Ridge community, immediately contacted Mr. Yang to confirm the situation.
After hanging up the phone, Yao Bitao went to Mr. Yang's house to get the anti-cancer drugs, and raced against time to send the drugs to the staff of the village entrance control point where Mr. Yang's father lived, and let them hand them over on their behalf. At this time, only one hour had passed since Mr. Yang sent a request for help to the "e-diantong" platform.
His father successfully got the "life-saving medicine", and Mr. Yang's hanging heart was also put into his stomach, and he specially thanked the grid members one after another, "Thanks to the platform of 'e-point pass', it solved our urgent needs." Thank you to the party and the government for providing a channel for our people to solve problems..."
Isolation does not separate love, warmth is always there. Beilin's "e-point" platform has given residents during the epidemic a channel to reflect their demands, and has also built a service bridge between the government and the masses, and made the "people have a call and must respond" more vocally. In the next step, Beilin District will continue to adhere to the supremacy of the people and the supremacy of life, increase the publicity and application of "e-point pass", polish the "clairvoyance" of the collection of people's feelings, be a "general customer service" to solve the problems of the people, be willing to serve the masses as an "errand runner", do everything possible to solve the masses' "urgent difficulties and expectations", and continuously improve the sense of happiness and gain of the masses.
Editor: Liu Hui