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Beijing has built a time bank mechanism for old-age services to explore echelon-specific incentive measures

author:Overseas network

Source: China News Network

Beijing, January 19 (Reporter Du Yan) "Beijing Pension Service Time Bank Implementation Plan (Trial)" was officially introduced. According to reports, after training, permanent residents of Beijing who have reached the age of 18, are enthusiastic about public welfare undertakings, and are physically and mentally healthy, or who are under the age of 18 in Beijing who participate in volunteer services for the elderly under the leadership of their guardians, can become volunteers and establish corresponding personal accounts in the "time bank", and each hour of service can get 1 time coin and deposit it into the account, and the time coin is deposited and exchanged throughout the city. Volunteers can redeem services of the same length for their own use after the age of 60, or they can give them to their parents, grandparents and other immediate family members, so that their relatives can enjoy the service.

Today, the reporter learned from the Beijing Civil Affairs Bureau that the bureau, together with the Beijing Municipal Bureau of Finance and the Beijing Youth League Municipal Committee, jointly issued the "Beijing Pension Service Time Bank Implementation Plan (Trial)" (hereinafter referred to as the "Implementation Plan"), which will be implemented from June 1, 2022. The Pension Service Time Bank is an innovation in the public welfare mutual assistance pension model in Beijing, the purpose of which is to encourage and support the whole society to provide volunteer services for the elderly, and to promote the resources generated by this service to form a sustainable cycle among individuals, families and society.

"The old man and the old man", helping others to help themselves and benefit their families

The basis for the operation and operation of the pension service time bank is its information management platform, and in the near future, Beijing will release the platform WeChat Mini Program or APP to facilitate the masses to complete various operations such as login, authentication, release information, and record time.

Free gift + secondary public welfare, special elderly groups have special preferential treatment

The service content of the pension service time bank, including emotional comfort, assistance service, travel accompaniment, cultural and sports activities, health science popularization, legal aid, training lectures, guidance and prevention of financial and network risks, etc., basically meets the universal needs of the elderly in Beijing.

Each district will optimize the service content of the time bank according to the actual situation of the elderly in the district and the professional characteristics and distribution of volunteers, and launch service projects that meet the needs of personalized services and are grounded. After the completion of the customized service, the elderly can evaluate the satisfaction of the old-age volunteer service by logging on to the information management platform or contacting the professional institution confirmed by the street (township), whether the service is good or not, the experience is not good, and the feedback can be given by moving the finger and making a phone call.

For the basic old-age service objects such as economic difficulties, severe disability, dementia, special families with family planning, severely disabled elderly people, and other special elderly people in need of social help, the "Implementation Plan" makes it clear that the civil affairs of each district will give priority to giving a certain number of free time coins to the above-mentioned special elderly groups in combination with the actual situation of each district, which will be used to publish the needs of old-age services, exchange various services provided by volunteers, and effectively solve the outstanding old-age needs of special elderly groups. At the same time, volunteers are encouraged to donate time coins to special elderly groups in need with the help of public welfare accounts to achieve "secondary public welfare".

Explore incentives to establish a clear echelon

Time Bank pension volunteer service has the characteristics of self-service self-benefit of providing services first and then enjoying services, which belongs to the mutual aid pension service model in the strict sense and is the initial form of pension volunteer service. When volunteers donate the time coins they have saved to the society and give up enjoying follow-up services, they will become volunteer services in the true sense.

After volunteers have obtained and stored 10,000 time coins through participating in the time bank pension volunteer service, they can stay in public pension institutions in the jurisdiction according to the treatment of urban and rural special hardship persons after they are old and weak or incapacitated. 10,000 time coins means 10,000 hours of service.

The relevant person in charge of the Beijing Civil Affairs Bureau said that this is not the only incentive mechanism, and the government department will also explore the establishment of incentive measures with clear echelons, such as points exchange awards, excellent volunteer service project selection, excellent volunteer service organization selection, star volunteers and so on. At the same time, all sectors of society are also welcome to pool their wisdom and provide landable and operable incentives, so that elderly service volunteers can enjoy predictable and tangible incentives and benefits, further promote the traditional virtues of filial piety and respect for the elderly of the Chinese nation, and create an atmosphere of volunteer service for the elderly.

Regulatory measures will continue to improve to make good things happen

The time bank information management platform will adopt Internet +, big data, artificial intelligence and other means to accurately connect supply and demand information and adopt "intelligent" supervision of services. For example, for the same volunteer to participate in multiple old-age volunteer services in the same time period, it will be restricted, and then it will be handled according to the return visit investigation; for example, for abnormal situations such as high-frequency two-way services, abnormal late-night services, and frequent gifts of time coins, early warning prompts will be carried out, and relevant subjects and accounts will be tracked.

The person in charge pointed out that for fraudulent acts, once verified, certain measures will be taken, including canceling the qualifications for the identification and recording of information on old-age volunteer service, and including them in the city's list of untrustworthiness in old-age service institutions. In addition, for the operator of the information management platform and its staff that undertakes the operation of the city's pension service time bank, it is required to keep the personal information collected and used in the process of providing the service strictly confidential, and must not leak, tamper with or destroy it, and must not sell it to others or illegally provide it. (End)

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