She is the "plum blossom" blooming on Aofeng, she is the warm "window" of the village lane roadside, she is the most intimate "cotton jacket" in the user's heart, and she is the most handsome "female general" on the water supply front. The rain rained tirelessly, moisturizing the "Hecang Town", wetting her short hair, dressed in overalls, unable to hide her kindness and diligence, dark skin, and the dexterous "black mole" at the corner of the mouth, making her associated with the local "matchmaker" and "clever mouth", vivid and tenacious. She is "Luo Hongmei", although she has reached the age of retirement, but Li Suo is healthy and enthusiastic, and has been struggling for a long time in the front line of collecting water bills.
In the meter reading post, the wisdom of the "matchmaker" sister is displayed.
Luo Hongmei is a child who grew up in the city, her parents are intellectuals, influenced by her parents, Luo Hongmei has received a good education since she was a child, which has injected infinite wisdom into her future life and laid a solid foundation for her to engage in meter reading and charging positions. Whenever a new user reaches the meter reading charging room from the unit production technology room, finding the specific location of the new user is the most headache for each meter reader, and in her hands it has become particularly easy; she has been active since she was a child, likes to play in the streets and alleys, it can be said that familiar to every corner, a list of new users can quickly lock the area, a day can complete a few days of workload, after her own task is completed, she also assists other colleagues and sisters to copy, find change, and also match potential users. Publicizing water conservation and energy saving, it spread to the ears of colleagues in the unit, and was later called "copying experts" by cadres and workers, and the "matchmaker" of the (red bride) who added the user copying and receiving work directly ensured the smooth recovery of water charges and indirectly promoted the development of the economic and social benefits of the unit. Remember that in May 2018, after the completion of the Zhuquan Commercial and Trade City renovation project, the number of meter reading to household work transformation reached more than 520 households, the number of meter reading tasks is many, the location of the water meter is scattered, this is not difficult, the most important feature is that most of the water users are through the merchants, often not at home during the day, the copy work can not be stopped, she took the self-created "decomposition classification" delineation of the copy collection method, the more than 520 households to the alley road as the boundary, fully consider the characteristics of the user's production and life classification optimization of the road map, Adopting the principle of not copying the head road as much as possible, while delineating the nature of user water, her set of methods has practicality, in this project copy and collection shines, the work is completed efficiently, has been highly praised by the unit leaders, and fully affirmed by cadres and workers. What is important is the promotion and implementation of the method, but also for the unit in the water nature of the work has played a greater role in promoting, for the unit of water nature classification management to provide a new growth point, the system construction of the copy post has since been more perfect, especially the colleagues of the novice meter reading, after communicating and demonstrating with her, quickly mastered the method, the work is more than handy, in the field of copying and receiving tasks calmly coped with saving a lot of time, reducing the greater work and life pressure, now the novices have become "veterans", They still call her "Matchmaker Sister".
The biggest work loophole in the water fee collection post is the estimation and leakage of the copy, in order to prevent the meter reading personnel from estimating the omission of the copy, the relevant management department will implement the proportional spot check assessment at the beginning of the month, the second and third copy groups of the unit, the scope of the copy there are more cross-copy collection situations, especially in the old town of the city village, the roadway is intricate, the existing work defects are particularly prominent; the second and third copy groups, after a week of new household location to confirm the copy line, a back and forth down there are 18 households water meter can not be found, The unit is about to carry out monthly spot checks and assessments, the collector jumps up and down in a hurry, and is afraid of not being able to complete the task and being deducted from the monthly performance, at this time she thought of asking the "matchmaker" big sister to help, the "matchmaker" big sister quickly rushed to the scene to carefully check the copy book, check the user name, and finally found that the individual household table was caused by the obstruction of the new residential building on the edge and the disorderly stacking of building materials, and the others were all water users in order to evade the monthly water bill, deliberately thinking that changing the location of the water meter, and even individually dismantling and changing the illegal problem She leaned down to talk to each water user about "reason", "heart", and "Tao", and also encouraged, but she was very able to grasp the measure and never get excited; when the unit "rescued the soldiers" to reinforce, 18 water users had been dealt with, and they were willing to accept the unit's regulations to change the meter and pay the water fee and accept the punishment. She took the initiative to assist colleagues, actively regulate the order of water use, the dark face revealed the iron-faced selfless ability to deal with things, the kind smile with principles and bottom lines, the reinforcement colleagues gave her a thumbs up, and the masses present were "convinced".
In the charging work, people call "lean" big sister.
Han Mei is proud of the snow, fully devoted to the past thirty years, Comrade Luo Hongmei whether it is holidays and wind and rain, she has insisted on the front line of the collection work. Especially before 2010, when the unit water fee payment work was still very primitive, because there was no special water fee collection hall, all the water charges were deposited into the unit's special account every day by the collector, she led a group of charges, the door-to-door charging day and month end was never stopped, the charging time was staggered between the user's working hours, most of them at noon and after work in the afternoon, and even in the evening to face contact the head of the household to charge, she civilized communication, standardized language, harvested the voice of the water user applause. It was after 2008, a sudden ice disaster, disrupted the collection work, for the water to support the operation of the unit is very difficult, the unit economic benefits have been declining, mainly because the water supply facilities have been seriously damaged, the water meter burst can not correctly identify the amount of water, water cost losses are huge. After the completion of the maintenance work to quickly increase the amount of water recycling, water cost recovery, the burden is still copying the post, Luo Hongmei knows the importance of the task, she led the collection team, first of all, the inspection method to carry out a comprehensive statistics of the problem table within the scope of responsibility, and through the detailed investigation of the water supply facilities damage to the problem of classification and summary, so that the colleagues of the maintenance management department can quickly cut into the maintenance point, reduce water damage, improve the recovery rate, her "lean" spirit affected many copy collectors, They are all conscientious, hard work, and have made great contributions to the normal development of the post-disaster collection work; after the reconstruction of the post-disaster water supply pipe network system, there have been more users who are unwilling to pay water fees, and there have been unprecedented obstacles and resistance to the collection work, Luo Hongmei knows the severity of the task, she keeps in mind the arrangements of the leadership, carefully arranges and leads her first group of all personnel to quickly cut into the work, publicity and explanation, patient education, one by one breakthroughs, many retired female cadres, old comrades can understand and support after communication and exchange, But there are still more water users are more conservative in their thinking, the level of education is relatively low, always on the grounds of damage to the impact of the ice disaster, pushing three obstacles, words and deeds reveal resistance, Comrade Luo Hongmei led the first group of 5 people, using many visits, collected first-hand information, the regional scope of 259 "emotional" household list classification, decomposed into each group member. Adopt the method of "warming the ears", requiring each "team member" to "say hello" loudly every time they pass by these "emotional" households at work, and if they can, try to "boo cold and ask for warmth", so that they can feel the work passion and work attitude of the copy collectors and the philosophy of "treating people in the world". Through a period of efforts, to avoid law enforcement using the "warm ears" through the way of thinking "to make an effect", "emotional" users and them "nagging" up the home, chatting about the family's troubles, life is not easy, they integrated into the circle of "them", into the "their" thinking, became friends, confidants, intimate as "relatives", "yes, users are our relatives" Her words reveal justice and kindness, after continuous efforts, "emotional" user thinking has changed a lot, 259 households have accepted the opinions one after another, and all of them have taken the initiative to pay water bills for nearly half a year, 57498 yuan, which is a lot of money.
In the dedication of love, he won the "Silver Medal" trophy.
"Grandma Li" in Dongzheng Street is a widowed old man, and the family water is free, because although she is more than eighty years old, her body is still quite strong, but she lacks companionship. Sister Hongmei has to go to see her every time she passes by, check whether the water facilities are safe, and then relieve her boredom and amuse her, which has become a "habit" of copying and receiving work. When Grandma Li was alone, she only sat in front of the house, Staring at the crowd on the street, every time she saw the "copy girl" of the uniform clothing, her eyes quickly "looked", as if looking for something, "Grandma Li, how are you?" Sister Hongmei is still copying in Nanzheng Street, and will come over in a moment", Grandma Li immediately got up, could not suppress the "like" of the child's class, the corners of her mouth showed a smile of love, she immediately got up and stepped into the room to pour cold boiling water, waiting for her good "girl" to come home; "Grandma, did you have a good meal today?" Three volts of the day to collect water bill dry mouth, she said and took the water in the hands of grandma to drink it, just passed by Nanzheng Street to see your favorite honey cake, I tasted the taste, but also very delicious, so bring you a little, but can not eat more, the body can be protected", Grandma is a strong answer "Hmm! Well, too much", said and busy cleaning the room, sorting out the clothes, she is like Grandma's intimate little cotton jacket, protecting Grandma, warming the world. Over the years, Comrade Luo Hongmei has insisted on doing good deeds but never mentioned it to others, she regards the lonely and widowed elderly as her own, and also helps the elderly to buy coal and medicine on behalf of the elderly, her true feelings are like a vast grassland, touching the neighbors and neighbors, and establishing a solid "word of mouth" among the masses, which is highly praised by the unit. As a staff member of enterprises and institutions, she also actively responded to the call of the Chenzhou Red Cross Society for unpaid blood donation, and donated blood for 12 consecutive years from 2006 to 2017. In 2018, he won the "Silver Medal" award of the Chenzhou Red Cross Society, showing the fraternal feelings of patriotism, love for the unit and love for the people, and was rated as "the most beautiful selfless contribution worker" by the trade union.
Near retirement, stand on the last shift.
Time is like a shadow, and the years are like shuttles. In October 2021, Comrade Luo Hongmei is about to retire from the post of meter reading fee, and looking back on the work of the past thirty years, she is still reluctant to give up. Today, she still insists on the front line of collecting water bills, sticks to her post, leads new people, and strives to play a role in passing, helping, and leading; some people ask her: You are about to retire, what are you doing so desperately. She replied: This is my career, and I must stand on the last shift. (Source: Jiahe County Civilization Office Li Wenwen, Peng Weihua)
【Source: Chenzhou Civilization Network】
Copyright belongs to the original author, a tribute to the original
![A heavy snow caused all the red plums to rejoice and flourish[fig]](data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACwAAAAAAQABAAACAkQBADs=)