laitimes

Taiyuan: Let the medical insurance service have speed and more temperature

author:Taiyuan Radio and Television Station

Solving the "blockages", "difficulties" and "pain points" of the masses is the direction of government service work. Recently, the Yingze District Medical Security Bureau extended the tentacles of medical insurance business to the greatest extent, and took the lead in realizing the nearby handling of medical insurance for urban employees.

Taiyuan: Let the medical insurance service have speed and more temperature
Taiyuan: Let the medical insurance service have speed and more temperature

From October 8 this year, Yingze District has carried out the business of handling part of the medical insurance for employees in the city. As soon as this convenient service of the same city office was launched, it was unanimously praised by the vast number of people.

Taiyuan: Let the medical insurance service have speed and more temperature

Jia Zichen: The households opened by social security are all here, and now medical care is also transferred to this side, I am on this occasion, the second floor and the third floor window are done once, I don't have to run in the city, the city is also troublesome, there are many people, running far, the total social security of the pension and medical care can be done in one morning, the efficiency has improved a lot, very satisfied.

Taiyuan: Let the medical insurance service have speed and more temperature
Taiyuan: Let the medical insurance service have speed and more temperature

The reporter learned that the tongcheng general office involves a total of 12 specific businesses in the two aspects of insurance registration and fund collection, and nearly 7,000 units of organs and enterprises in the service area. The District Medical Insurance Bureau also gives full play to the role of the office window as a bridge to contact the masses and serve the masses, and provides everyone with enthusiastic, careful, sincere, attentive and intimate "five hearts" services to ensure that the masses do not leave any doubts, and truly achieve one-time settlement and one-stop service, so that the mood of the insured is "bright".

Taiyuan: Let the medical insurance service have speed and more temperature

Qiao Ruirui: In addition to high efficiency, the staff answered our questions very seriously, because we were doing this kind of thing for the first time, and we were very satisfied with their service.

Taiyuan: Let the medical insurance service have speed and more temperature
Taiyuan: Let the medical insurance service have speed and more temperature

Since last year, urban and rural residents insured in Yingze District can get a free supplementary medical insurance for accidental injuries. This year, this policy of benefiting the people not only continued, but also expanded the number of people protected to 180,000. As long as you participate in the resident medical insurance this year, you can enjoy a variety of protections for accidental death, accidental disability, and accidental medical treatment.

Taiyuan: Let the medical insurance service have speed and more temperature

Insured people Li Zhi: The child was injured because of playing basketball, spent a total of more than 20,000 yuan in the hospital, and then in addition to our medical insurance reimbursement, self-payment should also pay more than 8,000 yuan, through this accidental injury insurance, and reimbursed us more than 5,000 yuan, I think this insurance is particularly good for us, reducing a great burden on our families.

Taiyuan: Let the medical insurance service have speed and more temperature
Taiyuan: Let the medical insurance service have speed and more temperature

Not only that, in order to effectively alleviate the medical burden of the people in need in the whole district, the district medical insurance bureau has increased the intensity of "medical assistance" year by year, and the benefits of medical assistance funds have been maximized. Since the beginning of this year, a total of 2,580 people have been rescued, and 3,143,800 yuan of medical assistance funds have been spent.

Taiyuan: Let the medical insurance service have speed and more temperature

Chen Wangsuo, deputy director of the Yingze District Medical Insurance Bureau: In the future, we will combine the study and education of party history with the solution of the practical problems of the masses, focus on "people-centered", go deep into the community, strengthen the publicity of our medical security policy, make the medical insurance policy a household name, continue to implement the reduction of materials, processes, and time limits to further improve our window service level, continue to optimize the fine public service management mode of medical insurance, open up the "last kilometer" of medical insurance for the people with heart and affection, and create a "Yingze medical insurance" that the people are satisfied with ”。 (Reporter Wang Yuepeng Kang Kang)

Source: Taiyuan Radio and Television News Channel

Read on