With institutional reform to promote development, ICBC Liaocheng Branch has created a "front-line" entrepreneurial stage for officials

Since the beginning of this year, the Liaocheng Branch of the Industrial and Commercial Bank of China has taken the study and education of party history as a major political task and grasped it well, closely centered on the study, understanding, understanding, and practical implementation of the party's innovative theory, so as to achieve a clear and rational study of history, increase credibility in learning history, study history to revere morality, and study history to practice, guide the vast number of party members and cadres of the whole bank to enhance their "four consciousnesses," strengthen their "four self-confidences," and achieve "two safeguards," stimulate the enthusiasm of cadres, employees, and officials in starting a business, and provide a strong organizational guarantee for the transformation and development of the whole bank's operation, and have achieved good results.

In order to do a good job of "I do practical things for the masses", ICBC Liaocheng Branch has comprehensively and deeply carried out investigation and research within its jurisdiction, and strives to listen to and feedback the voices of employees more comprehensively, put forward relevant suggestions, solve grass-roots difficulties, and revitalize the whole bank. In the survey, the Party Committee of ICBC Liaocheng Branch realized that outlets are the "golden signboard" trusted by customers and the key position to achieve their own high-quality development. To build the outlets into a stage for the majority of employees and officers to start a business is a key step in always implementing the people-centered development concept, so that development is for employees, development depends on employees, development results are shared by employees, and the passion of employee officers and entrepreneurial enthusiasm is stimulated.

Recently, the Yanggu sub-branch has been discussing the reform of institutions and personnel, and the higher-level bank has issued the "Opinions on Further Improving the Reform of the Institutions and Personnel of the First-level Branches under the Jurisdiction of the Liaocheng Branch", adjusting the second-line personnel of the branch to work in the first line of the outlets. The General Party Branch of ICBC Yanggu Branch attaches great importance to it, and has held many president's office meetings to discuss and study the reform of branch institutions and personnel, and to notify relevant departments and offices and personnel to start an orderly change of guard. According to the strategic intention of the party committee of the branch, the office of yanggu sub-branch needs to adjust 2 people to work at the branch. The original staff of the office began to mutter, worried about the new working environment, and there was resistance and inertia.

"Now the superior bank carries out the adjustment of weekend business hours, realizes the front-line personnel of the outlets 'five days off and two', everyone has a double holiday, and the salary and treatment are appropriately inclined, and it is also a valuable experience for professionalism and business improvement to exercise at the grassroots level and be closer to customers." After learning about the situation, the members of the branch team talked with the pressure drop personnel many times, did a good job of opinion interpretation and psychological counseling, and through the active conversation of the branch team, the adjusted personnel expressed their obedience to the needs and arrangements of the work, and the old staff over fifty years old actively stepped into the new post.

Through this reform, the leadership team of Yanggu Sub-branch has assumed political responsibility, the value role of cadres and employees has been highlighted, the ability to perform duties has been significantly improved, and the spiritual outlook has been revitalized, and a good atmosphere of "supporting the frontline, respecting the frontline, and loving the frontline" has been formed throughout the bank.

It is understood that in combination with the investigation, ICBC Liaocheng Branch continued to carry out branch institutional reform, reduce ineffective management links, do a good job in providing support for outlets, improve the efficiency of outlet work, tilt welfare benefits to the front line and allocate human resources, carry out weekend branch business hours adjustment, and the whole bank "supports the first line, respects the first line, and loves the first line" has become a common practice. Resources are prioritized to outlets, and new college students, social recruits and other employees are given priority to invest in the front-line work of outlets to enrich the front-line strength of outlets. For the personnel flowing to the outlets in the institutional reform, the branches will take the initiative to empower them, help the branches sort out their job responsibilities, guide the signing of performance contracts, and ensure that the due role of new personnel is played. Many policies such as career development, annual assessment, evaluation of excellence, and county return to the city are inclined to the network personnel, and the salary and welfare protection of the network post are improved.

At the same time, the urgent staff is anxious, and the rest of the employees of the outlets is improved. Since the pilot project of optimizing and adjusting the weekend business hours of business outlets, based on the principle of "facilitating customers, caring for employees, overall adjustment, and improving efficiency", combined with the actual needs of service objects and service areas of each outlet, the weekend business hours have been reasonably arranged, and the rights and interests of employees have been protected while providing customers with consistent quality financial services; and the "last kilometer" of performance appraisal has been opened. Organize all levels to publicize the "Guiding Opinions on the Assessment and Distribution of Grassroots Employees in Retail Lines", carry out on-site performance appraisal counseling for branches, and supervise the performance appraisal to create an open, fair and just appraisal system.

Actively carry out high-standard on-site empowerment work. Through big data analysis, we will clarify the direction of efforts to improve the quality and efficiency of outlets, build communication channels between departments and outlets, and "charge, encourage and clarify the direction" for employees. Up to now, it has independently completed the "planting" action of 9 outlets, 3 provincial bank residents and 5 outlets, and recently carried out "three hundred" stationed empowerment assistance for 2 inefficient outlets to improve the service capabilities of outlets, improve marketing level, and optimize team coordination as soon as possible.

In the next step, on the basis of the better work in the early stage, ICBC Liaocheng Branch will strive to reflect the learning results in solving problems, promoting reform, promoting development, and benefiting people's livelihood, and build the front line of outlets into a stage for the majority of employees and officers to start a business, a cradle for cadre training and talent growth, further enhance the happiness and sense of gain of outlet employees, build a strong network fortress with strong service capabilities and great market competitiveness, and make greater contributions to the realization of the "three-step" strategy in the province.

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