Dear Audience Friends,
Due to the impact of the epidemic, according to the requirements of the epidemic prevention and control of Beijing Municipality, to avoid the risks that may be brought by the performance troupe on the way to the performance, in order to minimize the scale of offline activities and ensure the health and life safety of the audience, the "City of Philharmonic Music - World Classic Film Acoustic Piano and Cello Theme Concert" originally scheduled to be staged at 19:30 on November 21, 2021 at the Suzhou Bay Grand Theatre Drama Hall and "Ru v. France- The French classic cello concert has been postponed to 2022, and the specific date will be released later.
We apologize for any inconvenience this may cause and thank you for your understanding!
*Postponement of Show Viewing Method*
For postponement of the performance, the ticketed audience can keep the ticket or ticket purchase voucher in hand, and we will arrange for the audience to enter with the original ticket. For related questions, please consult the original ticketing platform.
*How to refund the show*
If you need to apply for a refund for this performance, the specific operation is as follows:
(1) If you purchase tickets in the Suzhou Bay Grand Theater Mini Program, you can scan the QR code below to fill in your ticket purchase information, and the ticket payment will be refunded within 5 working days along the original ticket payment channel.
November 21, 2021 "Philharmonic City"
Identify the QR code to fill in the information online
26 December 2021 "Ru v. France"
(2) If you purchase tickets on other platforms such as Barley and Maoyan, please contact the original ticket purchase platform for refund and refund processing.
During the period, if you have any relevant questions, you can consult online:
Suzhou Bay Grand Theater small customer service WeChat: szwdjy001
*Working hours: Monday to Friday 9:30-18:00
If there are other performance-related notices, we will make an announcement as soon as possible. Please pay attention to the official public number, Weibo, customer service WeChat, member group, SMS and other official channel notifications of Suzhou Bay Grand Theatre.
Precautions for epidemic prevention
1. The audience needs to purchase tickets in their real names and sit in the number, and wear masks throughout the performance.
2. Please prepare the "Su Kang Code" or other regional health codes for verification in advance, and the green code can be used to enter the show.
3. Spectators with fever (body temperature ≥ 37.3 °C), cough, shortness of breath, fatigue, diarrhea and other symptoms in the past 14 days, or spectators with a history of living in medium and high-risk areas within 14 days, will not be allowed to enter the show.
4. During the waiting period, please keep a safe distance of more than 1 meter from other spectators, and do not gather together or gather.
Editor-in-charge: Wang Hao