Spring wind and rain, moisturizing things silent. Li Yang is the head of the Chengnan Grid of Xinxian Branch of Liaocheng Mobile, she dares to be the first, assume heavy responsibilities, work hard, and strive to build a grid team that dares to break through and dare to fight, the grid performance has been significantly improved, and the team she led has been rated as "Excellent Team for Grid Operation" and "Development Pioneer" for Liaocheng Mobile City Company.
<b>In the face of danger, he was ordered to take on the responsibility bravely</b>
2019 is the first year of grid transformation, and employees generally hold stereotypes and are afraid of the pain of the transition period. At the critical moment, she was on the verge of being ordered to take on this challenging task and began to serve as the grid chief.
The Seongnam grid is a typical community-type grid, consisting of 4 micro-grids, with 74 new and old communities in the jurisdiction. As it has just been established, the self-owned channel business, group business, and social channels need to sink the grid, and coupled with the fact that employees are in the run-in period, the development of the grid business has once fallen into a downturn. As the "helmsman" of the team, Li Yang took the initiative to do the work in daily life, tracking and analyzing the channel business every week, answering questions in a timely manner, solving operating system problems in the first time, and doing a good job in background support... Every time an indicator is issued and every labor competition is held, she will lead the team to study the policy together at the first time, analyze the advantages and disadvantages and formulate improvement measures, guide the publicity, and stimulate the enthusiasm of the grid.
She insisted on taking the lead in running the group, expanding the market, entering the community, and entering the village, and guided the channel marketing skills one-on-one, and her footprints covered 107 communities and 63 villages in the south of the city. "The business is not familiar, the process will not be, if it were not for Li Yang tirelessly telling us policies and teaching processes every day, I am afraid I would not be able to persist." Xu Meng, the owner of the franchise store, said gratefully. Under her unremitting efforts, the volume of channel business within the grid has soared and has been unanimously recognized by grid agents.
<b>Enthusiastic service is always online</b>
After the new crown pneumonia epidemic entered the normalization prevention and control stage last year, Li Yang, who has been committed to the channel to resume production and work, suddenly received a call from an elderly person, who anxiously told that there was a sudden problem with the network at home, and the children who were in the third year of high school could not take online classes. Li Yang put down the work at hand and rushed to the customer's home, found that the router was malfunctioning, Li Yang only used ten minutes to help the customer replace the router equipment, so that the child returned to the online classroom. "Girl, thank you, I didn't expect to solve the problem so quickly." Old Man Wang Zhisheng shook Li Yang's hand and said excitedly.
This is just a microcosm of Li Yang's attentive and affectionate service to many customers - as long as the customer needs, she can always appear in front of the customer in time.
Li Yang also regularly based on "party building + service", led the team to carry out anti-fraud publicity, broadband free clinics, voluntary blood donation, mobile phone micro-classes for the elderly and other activities more than 20 times, she is not afraid of trouble, enthusiastic service attitude, by many customers love and praise.
<b>Flocks of geese fly high with their heads collared</b>
"Yanta Pioneer" is the party branch brand of Liaocheng Mobile Xinxian Branch, and its connotation is to hope that party members and employees will achieve "same frequency resonance and same-direction aggregation" in party building and production and operation through continuous climbing under the guidance of party building. Therefore, striving to be the pioneer of Yanta has become the goal that Li Yang has been pursuing.
Li Yang conveys the work requirements of party organizations in the grid for the first time through morning meetings, WeChat groups, grid talks and other forms every week, regularly invites party building instructors to give party lessons and theoretical knowledge, and encourages everyone to actively move closer to party organizations and carry out ideological and political work in a targeted manner. She also fully absorbed the power of the team's wisdom and mobilized all the staff to make suggestions and brainstorm ideas. For the short-board project, she actively led the team members to find properties, combined with the corresponding resource data of the community grid length matching, and strengthened the expansion of the community and village.
Under the leadership of Li Yang, the scale of customers and revenue in the grid have achieved positive growth. In the first half of 2021, the Chengnan grid was stable in the forefront of the Xinxian branch, and the market line grid ranked first in the city.
Grassroots work is trivial and ordinary, but it is ordinary work that has achieved extraordinary achievements and extraordinary people. The grid management work seems to be a small matter, but the stakes are high, and it is this perseverance and persistence that allows the mobile grid leaders in Liaocheng to write extraordinary lives in their own "grid".
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