Solve the problem of urgency, difficulty, and hope to improve the masses' sense of fairness and justice

□ Reporter Xing Dongwei

□ Cui Shanhong, correspondent of this newspaper

Since the launch of the "I do practical things for the masses" practical activities, Hainan courts have insisted on basing themselves on the adjudication function, focusing on the people's urgent difficulties and anxieties, responding to the judicial needs of the masses in a timely manner, striving to do good things, doing practical things, and solving difficulties for the people, constantly promoting the practical activities to go deeper and more solid, and further improving the people's sense of fairness and justice.

Ask the people

"It is recommended that the court simplify the process of refunding litigation fees and realize online refunds." On September 17, at a forum of representatives of some complaints and petitions organized by the Hainan Provincial High People's Court, Li Haisheng, a party to a dispute over a housing sale contract, said.

The untimely and inconvenient refund of legal fees has been criticized by the parties. In order to solve this stubborn and chronic disease, the Hainan Higher People's Court took the initiative to coordinate with the Hainan Provincial Department of Finance and other departments to innovate the way of payment and refund of litigation fees, and effectively improve the efficiency of refund by optimizing the process of litigation fee refund, strengthening information management, and effectively improving the efficiency of fee refund.

Taking the initiative to listen to the voices of the people, asking questions about the needs of the people, focusing on the problems of the masses' anxieties, difficulties, and expectations, starting from the places where the masses are most looking forward to them, and starting from the places where the masses are most dissatisfied, is the first step for the Hainan court to carry out the practical activities of "I do practical things for the masses" in depth.

On March 22, Chen Fengchao, Secretary of the Party Group and President of the Hainan Provincial High People's Court, went to Hainan Construction Group Co., Ltd. to conduct research and earnestly listen to the opinions and suggestions of the State-owned Assets Supervision and Administration Commission of Hainan Province and Haijian Group on the judicial services of Hainan Courts.

In response to the problems found, the Hainan Higher People's Court set up a special working group, with the leader of the hospital as the leader, personally promoted, established a dynamic work account, and promoted the obvious progress of various work.

Courts at all levels in Hainan have persisted in opening their doors to solicit advice, extensively soliciting 152 opinions and suggestions from all sectors of society and mass representatives on the quality and effectiveness of Hainan courts' case handling, adjudication style, and judicial integrity.

"These opinions and suggestions from different groups have a good role in promoting the work of the court." A relevant responsible person of the Hainan Provincial High People's Court told this reporter that the practical activity of "I do practical things for the masses" is not only an important part of the Hainan court's party history study education and the education and rectification of the political and legal contingent, but also the work requirements of the Hainan Provincial CPC Committee in carrying out the activities of "checking blockages, breaking through difficult problems, and promoting development."

Highlight effectiveness

"It's so convenient that you can file a lawsuit with the court at home." A few days ago, Liang Mou, a disabled person living in Changsen Village, Longtang Town, Qiongshan District, Haikou City, under the guidance of the court staff, successfully submitted an indictment to the Qiongshan District People's Court of Haikou City through the Hainan Court Mobile Micro Court Litigation Service Platform.

Since the launch of the "I do practical things for the masses" practice activity, the Hainan Higher People's Court has focused on the main business of adjudication, refined the measures for the people, and sorted out and determined the list of 30 "I do practical things for the masses" among the 55 practical matters submitted by 27 departments for the people, of which 5 provincial "I do practical things for the masses" matters were determined. Deepening legal assistance services for the disabled and promoting the public interest action of legal assistance to the disabled is the first item in the Hainan court's provincial list of "I do practical things for the masses".

During the practical activity of "I do practical things for the masses", courts at all levels in Hainan have carried out various forms of service activities for the people. For example, the Ledong court carries out "four visits" and "five gangs" activities for minors, visiting minors with bad behavior, helping them complete their studies, master skills, strengthen their concept of the rule of law, enhance their safety awareness, and develop good habits. During the first China International Consumer Goods Expo, the First Foreign-related Civil and Commercial Court of the First Intermediate People's Court of Hainan Province set up litigation service points on the spot, resolved legal disputes on the spot, and provided legal consulting services for exhibitors and customers...

At the same time, Hainan courts have actively implemented the responsibility system of "who enforces the law and who popularizes the law", and actively carried out a series of legal "six advances" activities such as sending the law into the countryside, into the community, into enterprises, and into the military camp.

Establish rules and regulations

The implementation rate is an important indicator of the rule-of-law business environment, and improving the implementation rate and creating an honest and trustworthy business environment are of vital importance to promoting the construction of Hainan Free Trade Port with high quality.

"In our execution work, after seizing the vehicle of the person subject to enforcement, it only shows on the system that the vehicle is in a state of seizure, because we have no technical means to track the actual location of the seized vehicle, resulting in the delay in the actual seizure of the vehicle, resulting in the inability to enforce." On September 24, Su Ming, deputy director of the executive bureau of the Haikou Intermediate People's Court, told reporters. In reality, the phenomenon that the parties win the lawsuit but delay in realizing the right to win the lawsuit often occurs.

In order to solve the information barriers and poor communication in the implementation work, on the morning of September 16, the Hainan Higher People's Court held a joint meeting with the Hainan Provincial Public Security Department, the Hainan Provincial Big Data Management Bureau, the Hainan Provincial Department of Natural Resources and Planning, and the Hainan Provincial Housing Provident Fund Management Bureau to jointly study and solve the implementation blockage problems such as imperfect implementation information network inspection and control system, insufficient linkage with public security organs to "check people and find things" and information barriers.

After the meeting, the participating units signed documents, established a linkage mechanism, fulfilled their commitments to the winning parties, and effectively enhanced the people's sense of fairness and justice.

The establishment of rules and regulations is a useful exploration of the Hainan court's in-depth practice of "I do practical things for the masses" in depth. In the practice of "I do practical things for the masses", the Hainan court took the construction of standardization, standardization, and informatization as the starting point, sorted out 21 rules and regulations that needed to be established in accordance with the three directions of party affairs, business, and government affairs, formulated the "Implementation Plan for the Education and Rectification of the Hainan Provincial Higher People's Court Team, and the "Hainan Provincial High People's Court Establishment Plan", and strengthened internal supervision through rules and regulations.

It is reported that in view of the inconvenience and untimely refund of litigation fees paid by the parties, the Hainan Higher People's Court has completed the upgrading of the litigation service platform, and has issued the "Hainan Higher Court Litigation Fee Refund and Recovery Regulations", and the courts in the province can realize the online payment and refund of litigation fees throughout the channel.

【Source: Rule of Law Daily】

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