Ms. Cai bought a batch of jadeite diamond rings online to give away. She said someone had received the ring and told her that the material of the ring was not quite right. The results of the test made her feel very ashamed.
Ms. Cai followed a short video account called Bee Jewelry, and in October she bought ten jadeite dual-purpose gourd rings at Guangjin Jewelry Through the link provided in the live broadcast, a total of 38,000 yuan.
"When the anchor in the live broadcast room brought the goods, it was said, natural Myanmar A goods jadeite, 18K gold, natural real diamond inlay, sent three pieces to my customers, and then one is more sophisticated, he saw this is not Myanmar A goods jadeite, he told me it is Guatemalan material, I also heard about this for the first time." ”
The appraisal certificate provided by the merchant reads, the inspection results, the jadeite ring, and the remarks column writes the name of the business: Jade A goods.
Ms. Cai said that in September, she also bought a jadeite pendant at this store and spent 9999 yuan, and the material the anchor said at the time was also natural Myanmar A jadeite.
Hearing this from the client, she took the pendant and ring to Sihui City, Guangdong Province, which is the hometown of Chinese jade and has a nationally famous jade market, and she wants to let the professionals help see.
"People merchants said, you this is Guatemalan material, don't look at it, I asked five, at least five, they are all unified with me, Burmese material and Guatemala material, I now know, one is the price of radish, one is the price of ginseng, is the price difference is very large, the appraisal certificate they say are A goods jadeite, but all the people in the line, can be distinguished at a glance, it is embedded in 18K gold moissan diamond, not a natural real diamond (what is the difference between moissan diamond and natural real diamond) One is artificial, One is natural, one is the price of green vegetables and radish, and the other is the sky-high price. ”
Later, Ms. Cai sent both kinds of jewelry to the testing agency, and the test conclusion was jadeite jewelry, and there was no specific explanation of the material of jadeite, but the shape column read, with imitation diamonds. Ms. Cai believes that this is inconsistent with the anchor's promotion.
"I bought a fake, I asked for a fake one to lose three, they gave me a reply to say yes, the anchor said that the real diamond is 18K gold inlaid with real diamonds, he said that the real diamond also contains Mosan, which I believe no one agrees with, because Mosan is a synthetic diamond, more funny, in the process of communicating with the store customer service, he said that he can help me change the real diamond, then this real diamond refers to the Moissan diamond or, the natural South African real diamond, then this real diamond is not the real diamond, so I think he is deliberately misleading consumers to consume." ”
Ms. Cai provided a chat record with the customer service of the Guangjin Jewelry Store, who admitted that the diamond was a Moissan diamond, and said that it could be exchanged for a real diamond, and said that many people liked moissan diamonds, which were bright enough. But Ms. Cai said she didn't need the light.
"I'm really ashamed, you're a very humiliating thing that I found out on my own, fortunately I just gave away three pieces, and I got them all back, which is a very humiliating thing for me." 」 ”
The reporter left a message for the customer service of the Guangjin Jewelry Store and left contact information.
Later, a Tian assistant of Guangjin Jewelry Contacted reporters and said that they were selling Moissan diamonds
We didn't say the three words of Mosan diamond, we said real gold real diamond (Moissan diamond is not a real diamond) Moissan diamond, in general, you say it is a real diamond, it is a real Mosan diamond (customer service said that you can help her change the real diamond, then what is the change of this diamond) That real diamond wants her to make up for itself, sell this thing, we have no profit at all, she also wants South African real diamond, South African real diamond can not be sold to twenty thousand yuan, this thing we have no profit. ”
For the jadeite on the ring, Assistant Tian stressed that it is Myanmar A goods jadeite.
"We did not do dangerous materials, we all do Myanmar A goods jadeite, this thing she has to issue an authoritative certificate can be, she said teacher Fu look, then our side of the teacher Fu dozens of said that it is Myanmar, our base does not let you sell (dangerous materials) (dangerous materials and Burmese materials in the end what is the difference) The place of origin is not the same (then why do dangerous materials not let you sell) Dangerous materials are also very expensive, dangerous materials are now also very expensive, she thinks that dangerous materials are not valuable, dangerous materials are not what you want to buy now, it is also jadeite, the same as jadeite ingredients, but we did not do, We didn't sell this, and I don't know much about it. ”
The reporter reflected the situation to the public relations department of the platform, and the staff said that they would verify the situation. Later, Ms. Cai gave feedback that the platform side replied that she could return the goods for a refund and compensate two thousand yuan, and she had to think about it again.