知名歌手演唱會驚現“強退票”，網友大呼不了解…

2023年12月29日至2024年1月7日

歌手陳奕迅将在廣州連開演唱會

與歌迷們一起跨年

不少歌迷為了能夠親眼見到偶像

都提前在票務平台上搶購了門票

圖為陳奕迅演唱會的宣傳海報

廣州共有6場演出

公開資訊顯示，此次陳奕迅“FEAR and DREAMS”世界巡回演唱會廣州站将于2023年12月29日、30日、31日和2024年1月5日、6日、7日舉辦，共計演出6場，主辦方為藝能制作（廣州）文化有限公司。

圖檔來源網絡

12月25日，多位歌迷在微網誌發文，表示在臨近演出前收到了來自票務平台的退票短信，内容顯示退票原因是“涉及同一觀演人在多個購票平台重複購買同場次門票”，“根據購票規則須對此重複購票訂單做退票處理”，是以訂單自動廢棄。其中不少歌迷均表示，自己購買的兩張（或多張）票是廣州站演唱會六天中的不同日期場次，“沒有同時購買同一天票的情況”。

圖檔來源網絡

12月26日，又有許多新的歌迷發帖稱收到了退票短信，目前購買了演唱會多場次門票的歌迷均遭到了平台對日期靠後場次的強制退票。

據廣東台民生頻道《DV現場》，歌迷徐小姐表示，“在大麥APP買了12月31日跨年那一場的廣州陳奕迅演唱會門票，貓眼上面撿漏了兩張1月7日的，我覺得是沒有問題的”。

沒想到就在演唱會開唱前幾天，她收到了一條退票資訊，稱她在多個平台購買了同場次的門票，要做退票處理。

這樣的情況并不是個案。吳先生告訴廣東台民生頻道記者，他加入的一個陳奕迅演唱會廣州場維權群裡就有99個人，都是因為買了不同日期的門票而被強制退票，其中，大部分歌迷還是從其他城市趕來，早早就訂好了機票和酒店。

不少歌迷疑惑

在不同平台上購買了陳奕迅

不同日期的演唱會門票

能算同場次嗎？

貓眼app截圖

據界面新聞，針對此次強制退票事件中“同場次”界定上的争議，大麥、貓眼兩家票務平台客服均表示“不同演出的具體規定不同”。其中，大麥平台客服表示陳奕迅巡回演唱會即将舉行的廣州站和廈門站都限定“同場次”為“在同一城市中進行的這場演出”，即廣州站中六天演出均為“同場次”。

貓眼平台客服則表示，陳奕迅巡回演唱會中的廈門站暫未對“同場次”包含“同一城市不同日期的每場演出”進行限定。但在兩個平台購票頁面詳情内容中，均未找到關于“同場次”具體含義的相關說明。

有律師表示，這個事件中“同一場次”有兩種不同解釋，按照法律來說，應該推定對商家不利的解釋。消費者購買的不同天數的演唱會門票，應了解為不同場次的門票。

對此你怎麼看呢？

來源 | 廣東台民生頻道《DV現場》 界面新聞 每日經濟新聞

編輯 | 李娜

讀特精選

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