蘭桂姬 不僅僅隻是語言
ZAGREB, June 19 — Tourists are flocking back to Croatia after the pandemic decimated its vital travel industry, except the Adriatic nation has a problem: it lacks workers to cater to the legions of visitors.薩格勒布，6 月 19 日——在大流行摧毀了克羅地亞至關重要的旅遊業後，遊客紛紛湧回克羅地亞，但這個亞得裡亞海國家存在一個問題：它缺乏勞工來迎合大量遊客。
Faced with a chronic shortage of tourism workers, Croatia is recruiting people in neighbouring Balkan countries and as far as Asia to fill the gap.面對旅遊勞工長期短缺的問題，克羅地亞正在鄰近的巴爾幹國家和亞洲招聘人員來填補這一空缺。
It is a problem that other top tourist destinations in Europe — France, Spain and Greece — have also experienced since the lifting of Covid restrictions.自新冠疫情限制解除以來，歐洲其他頂級旅遊目的地——法國、西班牙和希臘——也遇到了這個問題。
But it is an issue that Croatia — famous for its idyllic coast line dotted with more than 1,000 islands and islets — already struggled with for years and has worsened since the pandemic.但克羅地亞——以其田園詩般的海岸線、點綴着 1000 多個島嶼和小島而聞名——多年來一直在努力解決這個問題，并且自大流行以來惡化。
The tourism industry could be short of 10,000 workers this year, according to official estimates.據官方估計，今年旅遊業可能會短缺 10,000 名勞工。
“The situation is alarming,” said Stanislav Briskoski, owner of a restaurant in the tourist hotspot of Rovinj, in northern Istria peninsula, and head of Istria caterers and tourism workers guild.“情況令人擔憂，”伊斯特拉半島北部旅遊熱點羅維尼的一家餐館老闆、伊斯特拉餐飲服務商和旅遊工作者協會負責人斯坦尼斯拉夫·布裡斯科斯基說。
Croatia is primed for a tourism rebound: it has already hosted nearly three million visitors in the first five months of the year, nearly triple the number from last year, which bodes well for the peak summer season in July and August.克羅地亞為旅遊業的反彈做好了準備：今年前五個月它已經接待了近 300 萬遊客，幾乎是去年的三倍，這預示着 7 月和 8 月的夏季旺季是個好兆頭。
The country of 3.8 million people greeted a record 21 million visitors in 2019.這個擁有 380 萬人口的國家在 2019 年迎來了創紀錄的 2100 萬遊客。
“The desire for travel is big ... tourists will come,” the head of the Croat tourism association, Veljko Ostojic, said.克羅地亞旅遊協會會長 Veljko Ostojic 說：“人們對旅行的渴望很大……遊客會來的。”
Tourism is a major source of revenue for Croatia, accounting for one-fifth of its economy.旅遊業是克羅地亞的主要收入來源，占其經濟的五分之一。
Ostojic said the industry could break its 2019 record, unless the war in Ukraine escalates.Ostojic 表示，除非烏克蘭戰争更新，否則該行業可能會打破 2019 年的記錄。
But the sector needs workers.
但該行業需要勞工。
Since Croatia joined the European Union in 2013, more than 250,000 Croats have left the country seeking a better life in Germany, Austria or Ireland.自克羅地亞于 2013 年加入歐盟以來，已有超過 250,000 名克羅地亞人離開該國，前往德國、奧地利或愛爾蘭尋求更好的生活。
More recently, Covid lockdowns forced catering and tourism employees to look for jobs in other sectors, where they eventually stayed, having better wages and better working hours.最近，新冠疫情的封鎖迫使餐飲和旅遊員工在其他行業尋找工作，他們最終留在了那裡，獲得了更好的工資和更好的工作時間。
It was almost double compared with the same period in 2021 and some 100,000 permits are expected to be issued this year.與 2021 年同期相比幾乎翻了一番，預計今年将發放約 10 萬張許可證。
“It’s a once in a lifetime opportunity to work here, in Europe,” James Pepito, a gardener at Mon Perin camping, near Rovinj, told AFP.羅維尼附近蒙佩林露營地的園丁詹姆斯佩皮托告訴法新社：“在歐洲工作，這是千載難逢的機會。”
The 32-year-old Filipino, who worked in Oman and Qatar before arriving in Croatia two years ago, hopes to stay for another year.這位 32 歲的菲律賓人在兩年前抵達克羅地亞之前曾在阿曼和卡達工作過，他希望再多留一年。
“I have a good experience, that’s why I’m still here in Croatia,” he said, praising the wages, weather and good colleagues.
“我有很好的經曆，這就是為什麼我仍然在克羅地亞，”他說，稱贊工資、天氣和好同僚。
Pinoy 385, an employment agency for Filipinos, has found job for Pepito and some 1,700 other people, with another 500 expected to be hired by the end of the year to work as assistant cooks, maids, waiters and bakers.菲律賓職業介紹所 Pinoy 385 已經為 Pepito 和其他約 1,700 人找到了工作，預計到今年年底将雇用另外 500 人擔任助理廚師、女傭、服務員和面包師。
“We should realise that the worker shortage is not a current but rather a longterm issue and plan employment accordingly,” the agency’s owner, Stjepan Jagodin, said.“我們應該意識到勞工短缺不是目前的問題，而是一個長期的問題，并相應地計劃就業，”該機構的所有者 Stjepan Jagodin 說。
David Trajanovic, a 21-year-old Serbian waiter at a restaurant in the picturesque town of Bale, near Rovinj, listed the reasons for working in Croatia: “A better salary than back home, some good fun, summer, seaside.”21 歲的塞爾維亞服務員大衛特拉亞諾維奇在羅維尼附近風景如畫的貝爾小鎮的一家餐廳工作，他列舉了在克羅地亞工作的原因：“薪水比老家高，在這很開心，有夏天，有海灘。
The Great Resignation 大辭職潮
While foreign workers are filling some jobs, tourism industry insiders say efforts should be made to woo Croats, too.雖然外國勞工正在填補一些工作崗位，但旅遊業内部人士表示，也應該努力吸引克羅地亞人。
Briskoski, the restaurant owner in Rovinj, said the government should promote vocational schools, which have fewer students than in the past, to train young people into skilled jobs such as chefs.羅維尼的餐館老闆布裡斯科斯基表示，政府應該推動學生人數比過去少的職業學校培養年輕人從事廚師等技術工作。
Croatia, like other countries, has also experienced the “Great Resignation” phenomenon, in which employees have reconsidered their jobs during the pandemic.與其他國家一樣，克羅地亞也經曆了“大辭職”現象，員工在疫情期間重新考慮了自己的工作。
Natasa Kacar, who runs an agency for jobs in tourism, said younger people have a different mindset.經營一家旅遊工作機構的娜塔莎·卡卡爾（Natasa Kacar）說，年輕人有不同的心态。
“If their conditions and goals are not met, people quickly change jobs and this happens in tourism too,” Kacar said.“如果他們的條件和目标沒有得到滿足，人們很快就會換工作，這也發生在旅遊業，”卡卡爾說。
But Kacar said employers should also adapt to the situation by providing better work conditions.但卡卡爾表示，雇主也應該通過提供更好的工作條件來适應這種情況。
“Whoever gives a decent salary and good conditions has no problems” in finding a worker, she stressed.她強調，“誰提供體面的薪水和良好的條件，誰就沒有問題”找到勞工。
Marin Medak, who employs 60 people including nine Filipinos at his two restaurants in Zagreb, believes that overall working conditions are far more important than finances.Marin Medak 在他位于薩格勒布的兩家餐廳雇傭了 60 名員工，其中包括 9 名菲律賓人，他認為整體工作條件遠比财務重要。
“Catering workers expect normal working conditions—not too much overtime, normal shifts, not too exhausting work, decent salary,” said Medak, the former head of the national caterers’ association. — ETX Studio“餐飲業勞工期望正常的工作條件——不會加班太多，輪班正常，工作不會太累，薪水不錯，”全國餐飲業協會前主席梅達克說。 — ETX 工作室
來源：Lacking tourism workers, Croatia recruits abroad | Malay Mail