Mr. Wang, the owner of Hangzhou Daguan Xiyuan, reflected that the community built the first old three-dimensional garage in Hangzhou to alleviate the parking difficulties in the old community. But he believes that there are certain flaws in the design of the three-dimensional garage.
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Question the three-dimensional garage design
Mr. Wang: "When I fell in, my rearview mirror was completely shattered, and the lens fell off and could not be used." ”
Mr. Wang's car is a Mercedes-Benz off-road vehicle, the current right rearview mirror looks still complete, he said that this is actually the 4S shop temporarily helped to deal with it, with tape simply glued together, in fact, the line inside has not been repaired. Photos taken by Mr. Wang show that the inside of the right rearview mirror was already broken.
Mr. Wang: "At present, the valuation given to me by the 4S shop is a little more than ten thousand yuan, and the repair shop outside, I also asked about it, and the price quoted to me was a little more than six thousand yuan. ”
Mr. Wang introduced that the three-dimensional garage was built on March 1, can provide more than 100 parking spaces, he was lucky to shake the Huimin parking space of the package year, three hundred yuan to the month, did not shake to the number to five hundred yuan to the month.
Mr. Wang: "This three-dimensional garage, the first floor is allowed to park off-road vehicles, it is divided into 1 to 6 zones, only 104 parking spaces, this should be a technical defect, there is no right side, it is too close to the inside of the column, if I follow the standard position, park in, the rearview mirror will touch the column." (This column is basically the same as the beam behind it. It's flat, logically, it should come out, about a dozen to twenty centimeters or so, so I compared the other areas, and the other areas are all a little protruding. ”
Mr. Wang introduced that on the afternoon of the 5th, he parked in parking space 104 in District 3, and he believed that the column on the right side of the parking space was almost the same as the beam on the right side of parking space 104, causing him to reverse the car, the space for maneuvering was very small, and the right rearview mirror hit the column. He found that the columns next to other parking spaces would almost always be staggered by about ten centimeters from the beams of the chassis, increasing the space for maneuvering when reversing, so he believed that there was a problem with the design of the column on the right side of parking space 104.
Manager Wang of Zhejiang Chezhu Intelligent Technology Co., Ltd.: "(Mr. Wang: What is your attitude now about the damage to my vehicle? It's not that we have any attitude, we have communicated with you in the morning, because there is a huge gap between your offer and the manufacturer's offer, right? We also coordinated among us, the manufacturer also let you go to the designated repair shop to do, then you are worried about the parts or something bad, he said to provide the original parts, the invoice can be shown to you, right? Guarantee to fix your car, you do not accept, then there is no way. (Reporter: How much is the difference between the current quotations? (Mr. Wang: The difference is about four thousand yuan.) Because of the 4S store, everyone knows that the price is relatively expensive. (Reporter: I'm a 1818 GoldenEye journalist, hello. Right right, a rearview mirror, he reported over is six thousand two, the manufacturer to ask the price, is two thousand yuan to three thousand yuan or so, everyone who has a car knows, the price of the 4S shop must be very expensive, right? It's not good to communicate. ”
That is to say, to replace this rearview mirror, the price quoted by the 4S shop to Mr. Wang is more than 10,000, the price quoted by the auto repair plant to Mr. Wang is more than 6,000, and the quotation obtained by the three-dimensional garage manufacturer from the maintenance point is two or three thousand yuan, of which the cheapest and most expensive quotation has been a difference of seven or eight thousand. The manufacturer of the three-dimensional garage is Zhejiang Noli Garage Equipment Manufacturing Co., Ltd., the address is in Changxing, Huzhou, and the operator is Zhejiang Chezhu Intelligent Technology Co., Ltd. Manager Wang of the operator introduced that the manufacturer is willing to bear the cost of Mr. Wang's car repair, but hopes that Mr. Wang will go to their designated repair point to repair, and this does not mean that the manufacturer admits that there is a problem with the three-dimensional garage.
Mr. Wang: "I mean, your so-called repair point, may be a relatively small repair point, I am not too assured of their technology, there is no guarantee, I mean to go to the 4S shop, she thinks the price is expensive." ”
Under the coordination of reporters, the two sides basically reached an agreement.
Manager Wang of Zhejiang Chezhu Intelligent Technology Co., Ltd.: "(For example, after you get it right, you go to the 4S store to help you see, is it the original parts?) Are there any problems? If the 4S shop says that it is not the original parts, there is a problem with the repair process, you then look for them. You come back to us, yes. ”
Mr. Wang believes that the three-dimensional garage design is flawed. The operator stressed that the manufacturer is willing to bear reasonable repair costs, but only out of concern for the users of the annual package, does not mean that there is a problem with the three-dimensional garage, and a person in charge of the manufacturer also rushed to the scene.
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Manufacturers say garages are "flawless"
Zhejiang Nori Garage Equipment Manufacturing Co., Ltd. Manager Zhao: "No flaws, why?" This column, itself the operation panel in the middle of this position, is to operate, just like we have on both sides, it is the same, it is not the same as the plane parking, so casual, slightly oblique, a little off, when parking, the rearview mirror is to see, the moment of the backward stop, left and right, we in and out of the speed limit of five kilometers per hour, normal when we stop backwards, your speed to reduce, including when fast in place, left and right to slow down, look at the rearview mirror. ”
After Manager Zhao rushed to the scene, he stressed that there was no flaw in the three-dimensional garage, but the problem of Mr. Wang's own driving, which may be that he did not slow down or did not pay attention to the rearview mirror. Surveillance video shows that at about 2:26 p.m. on the 5th, Mr. Wang reversed into the garage, the speed was not fast, but after the second half of the body went in, he stopped the car, moved forward a little, and then opened the door to observe the right side of the body. Mr. Wang said that at that time, he found that his right rearview mirror had been smashed.
Mr. Wang: "(How many years have you been driving?) Fourteen years. (Old driver, how can this still be?) Because. (What do you think is a matter of design?) Yes, a flaw in the design. ”
Manager Zhao of Zhejiang Nuoli Garage Equipment Manufacturing Co., Ltd.: "Your rearview mirrors, equipped with two rearview mirrors, are to see, sometimes, especially when you are on the side. ”
Mr. Wang made another demonstration on the spot, he drove his Mercedes-Benz off-road vehicle this time, carefully hit a few more directions, and the car successfully parked in parking space 104 in District 3, and did not scratch with the right column.
Mr. Wang: "(I see your driving skills are OK.) I'm parking on the left side of the car now, on the left side, because I already know that there is a defect in this position, and if I park in the normal posture, the rearview mirror will hit. (Then you're used to it.) But this position, and it's not everyone, noticed the problem. ”
Mr. Wang means that the three-dimensional garage is parked first-come, first-served, he is a year-round user, although he is sure that there is a parking space, but not every time he parks the same parking space. He was worried that other drivers would repeat the mistakes of the other drivers who did not know the situation of the pillar in District 3.
Mr. Wang: "This should be technically fine-tuned." (Reporter: Can you adjust it? Yes, because one floor it doesn't go up, it just pans from side to side, and in my own understanding, it might be adjusting a little bit over there, reserving enough space so that the car goes in and stops at the standard position so that the car doesn't hit it. (Zhejiang Nori Garage Equipment Manufacturing Co., Ltd. Manager Zhao: Yes, fine-tuning a centimeter is OK.) (Reporter: One centimeter?) (Zhejiang Nori Garage Equipment Manufacturing Co., Ltd. Manager Zhao: Yes. (Reporter: Old driver, a centimeter is almost for you, right? Do you think one centimeter is enough? If it is said that for the owner who found this problem, he can also enter without adjusting, but for the owner of the first time, if he does not know this defect, he has a great probability of encountering it, then with my bottom car disk, the gap in the middle, I compared it, I think adjusting ten centimeters, in order to fundamentally solve this problem."
Manager Zhao of the three-dimensional garage manufacturer once again stressed that the three-dimensional garage they built is in line with the specifications, and has also passed the acceptance, there is no problem, and the reason why they agreed to bear reasonable repair costs is purely out of the care for the users of the package year. The reporter learned that the three-dimensional garage has an administrator on duty 24 hours a day, so he made a suggestion:
Manager Zhao of Zhejiang Nori Garage Equipment Manufacturing Co., Ltd.: "(Tell your administrator, when you encounter a car parked here, remind this pillar and below, of course, it does not mean that you have quality problems. Understood. (That is to say, the angle is relatively small, be careful, is this ok?) Yes, that's fine. ”
A three-dimensional garage administrator at the scene said that reminding every owner to pay attention to this column when reversing the car may not be able to do it.
Garage manager: "This is what to do with the car, I have to remind customers every day, put the rearview mirrors away, because they come, sometimes very fast, I can't hold this parking space to remind him, when I rush over, sometimes things have happened." 」 (Did you see the rearview mirror hit here?) I saw. (How many times?) For the first time. (Is that him?) Hey, that's him. ”
Mr. Wang: "We are in this three-dimensional garage group, I asked about it, told the administrator about this matter, and other car owners also reflected that they also encountered it, but they did not have my car damage this time." ”
In response to Mr. Wang's concerns, the manufacturer's manager Zhao said that in addition to asking the garage site manager to try to remind, you can also consider posting a warm reminder above this column.
(1818 GoldenEye)