On August 17th, the Reform Office of the Jiangsu Provincial Party Committee, the Media News Center of Jiangsu Radio and Television General Station, and the Jiangsu Public • News Channel jointly planned the large-scale reform policy interpretation program "Prime Time - Reform Policy e Interpretation" focusing on "'One Line Involving Unlimited Connections' Government Services Are More Efficient"!
12345, something to find the government! Have you ever called this hotline? Especially after the outbreak of the epidemic in Nanjing and Yangzhou, the number of calls to the 12345 hotline has increased sharply. In this regard, the Jiangsu Provincial Government Affairs Office quickly studied and cracked the countermeasures.
From August 2, the 12345 hotline platform in 13 districted cities has been urgently deployed, requiring the establishment of a remote collaboration system for responding to public emergencies 12345 hotline "more aid one", when a place causes a surge in 12345 hotline traffic due to public emergencies, the 12345 hotline in other districted cities will dispatch and arrange call agent resources to remotely help take over the demands of the masses. On August 6, the business and system docking of the inter-city platform were completed. On August 7, after overnight testing and joint efforts by provinces and cities, yangzhou was officially assisted remotely to take over the epidemic demands of the masses.
As early as 2017, Jiangsu complied with the requirements of "Internet + government services" and took the lead in building a comprehensive coverage of provinces, cities and counties across the country. Unified linkage of the 12345 service platform, through the telephone, website, mobile app all-media channels to accept the demands of the masses and enterprises, the secretary of the provincial party committee Lou Qinjian attaches great importance to the construction of the 12345 platform, emphasizing the systematic thinking to further enhance the platform function, promote the open and transparent operation of government affairs, so that the communication between the clerk and the service provider is smoother.
How to promote the quality and efficiency of government services through the "bridge of connecting hearts" of 12345 and help the continuous optimization of the business environment?
Focusing on "'One Line Involving Infinite Connections' Government Services Are More Efficient", Golden Time invited: Zhang Min, deputy director of the Jiangsu Provincial Government Affairs Office, Zhu Xian, director of the Administrative Examination and Approval System Reform Department of the Jiangsu Provincial Government Affairs Office, Sun Wen, deputy director of the Nanjing Municipal Affairs Office, Huo Zhenwang, deputy director of the Transportation Management Center of the Jiangsu Provincial Government Affairs Office (Jiangsu 12345), and Tian Boping and Li Xiaoyu, special commentators, jointly interpreted them.
Think of what the masses think, be anxious about the needs of the masses, let the masses' worries, worries, and worries be handled, done immediately, and can be done well, pay attention to the Jiangsu public news channel "Golden Time" at 20:05 on August 17. If you have any questions, you can also leave a message to talk about it, and we will help you ask directly!
"Golden Time - Reform Policy e Interpretation" will be broadcast live through Jiangsu News WeChat public account, official Weibo, Litchi News client and other media platforms simultaneously!
Let the reform run out of acceleration, let the people have a greater sense of gain! "Prime Time - Interpretation of Reform Policies", Jiangsu Public News Channel, August 17, 20:05-20:55, not seen or scattered!
Special support: China Tower Jiangsu Company
(Jiangsu Radio and Television Rong Media News Center Reporter/Sun Yao Editor/Xiao Yan)