On October 13, the epidemic struck, and Erenhot City was closed to business and school, and the small city seemed to have suddenly pressed the pause button.
"There is no way back in the face of the epidemic, we must race against time!" In order to effectively do a good job in epidemic prevention and control, the party committee of Xilin Gol Mobile Company responded quickly and acted quickly, resolutely implemented the relevant work requirements of epidemic prevention and control, firmly shouldered the political responsibility of winning the battle of epidemic prevention and control, and comprehensively sounded the "battle rallying call".
Schenbilig: "Be sure to hurry up and fight for speed, and be sure to work together to win this hard battle!" ”
Network maintenance personnel opened an Internet special line for nucleic acid testing points overnight (Photo: Li Long)
"We must seize the time to fight for speed, and we must work together to win this hard battle!" At 8:00 a.m. on the 17th, receiving the urgent task of the superior on opening and building a nucleic acid testing point for all employees, the Erenhot mobile network support group SichenBilig first summoned the support and support team Song Zhanshu, Li Long, Wu Yan, Wang Jiandong, and Wang Zeming to the mission site to race against the clock to ensure the smooth transmission of data at the nucleic acid testing points. Under the uninterrupted high-intensity operation of 8 hours during the day, at 9 pm on the 18th, an emergency notice was received again, and the continuous standby support team set off again without stopping, melt fiber, jump fiber, do data... Braving the low temperature of -4 °C at night, continuous operation for 5 hours until 2 a.m., finally all 21 nucleic acid testing points were opened, and the nucleic acid testing work of all employees in Erenhot City was successfully started as scheduled.
Network maintenance personnel overhaul communication lines in closed communities (Photo: Wang Aijun)
Since the outbreak of the epidemic, in order to maximize the protection of communications, Xilin Gol Mobile has urgently deployed 238 clairvoyants, 334 intercoms, 3 sets of thermal imaging equipment, and 9 sets of information equipment such as cloud video throughout the league. A total of 169 epidemic communication support personnel and 94 communication support vehicles have been dispatched, and all efforts have been made to do a good job in network support in key areas such as epidemic prevention and control headquarters, centralized isolation points, nucleic acid testing points, vaccination points, CDCs, hospitals, and closed communities and parks. Conduct 24-hour uninterrupted inspection of relevant network equipment, lines and facilities in the re-insured area to ensure that communication failures are found and dealt with in the first time. A total of 27 Internet dedicated lines have been opened, 221 home wide communities have been guaranteed, 380 broadband faults have been solved through remote video door-to-door processing, and 18 computer room and special line faults have been handled.
Pan Yujie: "Uncle, I will wear a mask tightly when I go out in the future!" ”
Salesman patiently explains business for customers (Photo: Zhang Yajie)
As the only mobile self-operated office in Erenhot City, in order to improve the efficiency of business handling, reduce unnecessary contact during the epidemic period, and help customers solve the needs of emergency card replacement and terminal equipment replacement during special periods, Pan Yujie, manager of the department, took the initiative to take the lead in stationing in the hall during the epidemic. From 8 a.m. to 6 p.m., Pan Yujie's figure shuttled back and forth in the business hall. "Hello, what business are you going to do?" "Hello, how can I help you?" "Hello, according to your consumption situation, I recommend you to change to this tariff..." Pan Yujie always answered every customer's questions enthusiastically. In order to minimize the risk of epidemic infection, she patiently demonstrated the online business process for each customer, "Uncle, you download a 'China Mobile app', after logging in with your mobile phone number, you can always view your remaining phone bill on the homepage, the phone bill is not enough to directly click here to pay, now is the special period of epidemic prevention and control, you do not have to come to the hall, you can do business at home!" "Uncle, when you go out in the future, you must wear a mask tightly!" Since the epidemic, the business hall in charge of Pan Yujie has handled communication business services for 300 customers, and downloaded and demonstrated the online business handling operation process for more than 90 customers who came to the hall. Pan Yujie proudly said, "As a mobile person, this is my job. ”
Xilin Gol Mobile centralized procurement and distribution of epidemic support materials (Photo: Wen Ruya)
In the face of the sudden epidemic, Xilin Gol Mobile has urgently purchased and distributed more than 12,000 pieces of medical masks, protective clothing, epidemic prevention masks, goggles, protective gloves, alcohol wipes, hand sanitizer and other epidemic prevention materials for all business halls and epidemic support personnel of the Whole Union. The 20 self-operated halls of the whole league uniformly and strictly implement the three-step safety operation of "wearing masks, temperature measurement, and bright codes" for all customers entering the hall, and implement the rest and persuasion of "maintaining a safe distance of 1 meter" for customers waiting for the rest area. At the same time, we provide masks, alcohol, disinfectant water and thermometers and other epidemic prevention materials to users entering the hall, improve the frequency of disinfection in business places, and provide customers with a safe and comfortable business handling environment. Since June this year, 9.4 million public welfare text messages such as epidemic prevention and control, epidemic early warning, public health tips, prevention and control knowledge and policy interpretation have been sent to mobile customers of the whole league free of charge, making every mobile phone a "megaphone" for epidemic prevention and control publicity.
Liu Yaqing: "Our city is 'sick' and needs us to protect it!" ”
Mobile volunteers assist Baolian Community in nucleic acid testing registration (Photo: Bai Ru)
At 2:50 a.m. on October 14, 2021, Liu Yaqing, who was sleeping in the mobile marketing department of Xilin Gol, was awakened by a series of rapid telephone ringing. "I was terrified, and the first reaction in my mind was, 'Is there some emergency in my mother who is far away?' Since the death of his father, the 75-year-old mother who is far away from her hometown 602 kilometers away has become the worry of Liu Yaqing's thoughts day and night. Hearing the ringtone, she sat up "soaring", suppressed her panic, hurriedly took the mobile phone, the screen displayed a strange number, and the hanging heart had a slight improvement. Picking up the phone is the company's notification that there is an emergency immediately to the unit meeting. "Okay, I'll go right over!"
After the meeting, it was more than 4:00 a.m., and in accordance with the unified deployment of the epidemic command, Liu Yaqing rushed to the epidemic prevention and control work post for the first time - the Rongsheng Complex Building of Baolian Community, and began to register the existing member information of the residents' homes door to door. It was more than 7 o'clock in the morning after all the statistics were completed. At this time, I received a notice from the epidemic command that in order to prevent the spread of the epidemic, it is necessary to carry out 24-hour duty in the Baolian community. Time is tight and the task is heavy, Liu Yaqing took the initiative and the leader to apply for the first round of her duty, and this duty was another 4 hours.
At noon, seeing the colleagues who came to the shift, Liu Yaqing showed a bright smile, "Then I will go home first, I have to change my clothes, and my body is frozen." "How many days of lockdown, she has been on duty for many days, but when it comes to these things, she said: "At the critical moment, we must stand up, and now our city is 'sick' and needs us to guard it, and I have not done enough." ”
Grid manager Guo Jiannan arrived at 6 o'clock in the morning before dawn to assist in the nucleic acid testing work. In order to avoid the need to wear and take off protective clothing to go to the toilet and affect the progress of the test, she did not get wet for 10 hours a day, but the protective clothing was already soaked with sweat. Such an experience made her truly appreciate the difficulty of medical staff, she said, "I hope the epidemic subsides as soon as possible, and I want to talk to the medical staff who take off their protective clothing as soon as possible - you have worked hard!" ”
Bao Yuqin, the elder sister who will retire this month, also took the initiative to ask Miao to go to the Baolian community to be on duty in the absence of arrangements from the organization. She said, "It's not a big deal, there are so many front-line personnel who are desperate to do their own work, and there are residents of the city who actively cooperate, the epidemic will soon get better!" ”
At the forefront of the fight against the epidemic, Xilin Gol Mobile has taken the lead in going deep into the Baolian community for 24 hours of uninterrupted duty. The cold wind is cold, but people's hearts are warm. While there are daily updates of outbreak reports and growing frightening data, there are many warm stories. For the smooth flow of communication, for the happiness of the people, and for a better reunion with the early morning full of fireworks in the world, the inner Mongolia mobile people guard the party with practical actions.