The buyer paid the down payment, but the seller did not receive it all
The intermediary embezzled 450,000 yuan of the purchase price
Generations of families raised money and squeezed out a down payment to buy a house. Unexpectedly, the real estate agent privately embezzled more than 450,000 house funds, resulting in the buyer and seller delaying for nearly half a month to complete the transfer, and the buyer also increased the transfer penalty of 10,000 yuan in vain, and Mr. Zheng and Ms. Feng in Xiamen recently encountered such a bad thing.
The down payment was transferred to the intermediary and the seller did not receive it in its entirety
In May this year, Mr. Zheng and Ms. Feng, the "new Xiamen people", decided to buy a house in Xiamen, and they took a fancy to a suite on the shell platform. Xiao Yu, an intermediary agent at the Deyou store, heard the news that Mr. Zheng was going to buy a house, so he found Mr. and Mrs. Zheng and said that they could help find a house. "Xiao Yu is a distant relative of my wife, but this is the first time she met us. The first time I bought a house, I wanted to be more reliable, out of trust in the shell platform, so I chose its own Deyou company. Mr. Zheng said.
After seeing several houses, Mr. Zheng and his wife decided to buy a second-hand house on Haifu Road in Haicang District. On the evening of May 15th, led by Xiao Yu, an intermediary of Deyou, and Xiao Jiang, a contractor assisted by Shell, Mr. Zheng, Ms. Feng and Mr. Feng and Mr. Zhou, the owner of the house, completed the signing of the sales contract at the Shell Signing Center (Lucuodian). The contract stipulates that the transaction price of the house is 2055580 yuan, the down payment is 655580 yuan, and the intermediary fee is 38000 yuan.
On the night of signing the contract, Mr. Zheng transferred 50,000 yuan to Mr. Zhou's bank account. Mr. Zheng introduced: "Xiao Yu asked us to pay him 50,000 yuan, saying that the shell company needed a deposit, and asked to transfer it to his personal account, he would collect it on his behalf, transferred to the shell's fund depository account, and we transferred 50,000 yuan to Xiao Yu. ”
On June 21, Mr. Zheng and Ms. Feng questioned Xiao Yu's request for a direct transfer to him personally. As can be seen through the chat records provided by Mr. Zheng, Ms. Feng asked The Shell assistant xiao Jiang whether she could pay the money to the Deyou intermediary, Xiao Jiang told her that she must pay before the transfer, the intermediary will give the system code, through WeChat, Alipay or brush POS directly to the shell account. Mr. Zheng said: "Xiao Jiang did not give a negative answer to our question, I think it should be no problem, as of June 24, in addition to the 50,000 yuan that has been paid to Mr. Zhou, the rest of the down payment and intermediary fees have been paid to Xiao Yu's personal account for a total of 643,580 yuan." Afterwards, I learned that Xiao Yu only paid Mr. Zhou 150,000 yuan, and the remaining 455,580 yuan was all diverted for other purposes. ”
On July 15, the day of the transfer of the contract, mr. Zhou, the owner of the property, refused to transfer the account by reflecting that the down payment was not agreed upon in the fund depository account. Mr. Zheng contacted Deyou Real Estate Agency: "At that time, Xiao Yu explained that he forgot to establish a shell fund depository account and did not transfer the money to the shell fund depository account. I wanted to call the police, and Xiao Yu admitted that he had diverted the money for him. ”
Intermediaries impersonate buyers to block communication between buyers and sellers
After directly communicating with Mr. Zhou, the property owner, Mr. Zheng found out, "The Deyou intermediary opened a WeChat trumpet, from the signing date to the transfer date, posing as my wife and Mr. Zhou to establish a group to communicate, falsely claiming that we were in financial difficulties, and asking Mr. Zhou to give us some more time." At the same time, in this group, there are also a number of shell platform staff. Mr. Zheng said.
Mr. Zheng told the Herald reporter that before the transfer, mr. Zhou, the property owner, had repeatedly reflected with Xiao Chen, an intermediary in another store in Deyou Haicang, that there was no money in the fund depository account, but Xiao Chen did not find this problem and made risk control in a timely manner.
On July 16, Mr. Zheng reported the situation to the Xiamen headquarters of Shell Platform. By July 26, Xiao Yu and his wife had repaid 350,000 yuan one after another, Mr. Zheng said: "In order to facilitate the smooth completion of the transaction, I borrowed money with my relatives and friends to make a down payment, and on the morning of the 26th, I deposited this money into the fund depository account at the Shell Signing Center (located in Baolong City), and completed the transfer in Haicang in the afternoon." ”
So far, Mr. Zheng has received an actual repayment of 390,000 yuan from the Deyou intermediary, a down payment of 65,580 yuan, a transfer penalty of 11,000 yuan, and an unreturned intermediary fee of 38,000 yuan.
Subsequently, the Herald reporter called Xiao Yu and said: "It is not convenient to talk about this matter now. He hurriedly hung up the phone. Since the incident, Mr. Zheng has contacted the relevant person in charge of the shell many times to request that the matter be resolved. "In the process of collecting money, Shell shirked responsibility for various reasons, Shell proposed an 'advance payment' plan, under the premise that we did not pursue any responsibility for the shell platform, the funds were lent to us, and if we could not return it within the agreed period, Shell sued us."
Mr. Zheng believes that it is clear that the Deyou intermediary under Shell has embezzled his money, so why let him borrow money from Shell again? "Deyou is a brand under Shell, and during the transaction, the Shell platform has dereliction of duty such as unfavorable supervision, and should be responsible for this problem." Shell can't just make money, regardless of the customer. Mr. Zheng said.
Response
Head of Shell Customer Service Center:
Serious violations of platform regulations will be delisted from the store
The Herald reporter recently accompanied Mr. Zheng to the Shell Signing Center Lvcuo Store, waited for nearly an hour and did not see the relevant person in charge of the shell, and waited for nearly an hour and a half at the Shell Signing Center (located in Baolong City) in the afternoon and still did not see the relevant person in charge.
The Herald reporter accompanied Mr. Zheng to the headquarters of the Shell Ifskin Building to understand the situation. Ms. Tang, the person in charge of the Shell Customer Service Center, said: "In this case, the intermediary's personal behavior is fully responsible, it is Xiao Yu who embezzled Mr. Zheng's money, he did not hand over this order to the after-sales link to go through the process, but also pretended to be Mr. Zheng's wife into the trading group, deliberately cutting off the customer from the after-sales process." ”
In response to Mr. Zheng's reflection that Xiao Jiang and Xiao Chen did not do their duty to help him avoid risks, Ms. Tang said: "Ms. Feng asked if she could directly give money to the intermediary, Xiao Jiang's answer was one-sided, the bull's head was not right for the horse's mouth, and did not make a positive answer, this is a small detail, which cannot be defined as Xiao Jiang caused Mr. Zheng to directly give money to Xiao Yu, and did not constitute a direct positive correlation. Ms. Tang said that the Haicang Deyou store is the housing party, and the main responsibility in the past is the transaction party, if Mr. Zheng finds the problem of the housing party's dereliction of duty, he can prove it to the shell platform.
"As a shell platform, we feel that this kind of intermediary behavior, indeed, should not enjoy the commission he deserves to provide this service, we also ask Xiao Yu to withdraw the commission, but now he can not initiate the commission withdrawal process, his account has no money, Xiao Yu's behavior seriously violates the regulations of the shell platform, and then we will cancel the cooperation with him and delist his Deyou store." Ms. Tang said.
Ms. Tang proposed two solution plans, the first is the "advance payment" plan, and the second is to give Mr. Zheng the 20,000 yuan deposit of Deyou store and shell platform in the form of compensation, the premise is to sign a settlement agreement with shell platform.
Mr. Zheng did not approve of either plan. He said: "Shell drew Deyou's commission, but it was irresponsible! I will not sign a settlement agreement until the matter is resolved. ”
The follow-up development of the incident will continue to be paid attention to by this newspaper.
Straits Herald reporter Zhu Huang Zheng Lijin
Source: Straits Herald