Chat with some friends who do quality control, and whenever they talk about work, many people's feelings are one word - tired. Of course, this tiredness is not the labor intensity and physical strength, but the mental exhaustion, which makes it difficult to stop.
The reasons can be summarized in several aspects: insufficient authorization from the boss; vague management standards; production department does not support (the sales department is a two-faced faction, usually hope that you will strictly discipline to ensure 100% quality, when the market shortage is eager to produce no control); the inspection object does not understand.
Quality control in some enterprises to become (or think of themselves) as the "enemy of the people", can not be tired? How can I be less tired?
1
Problem of authorization from the owner
The significance of quality control for food companies needs no further explanation. Even if a small workshop does not have a dedicated job setting, there are people who perform such duties. Because the authorities are obsessed with bystanders. Some of the wrong habits and practices of producers need to be discovered, pointed out and corrected by people from another perspective. In addition, some production positions have lower requirements for the quality of operators, and some theories do not need to be understood and can be implemented. Operational experience is also uneven. Many other reasons determine that a food company cannot do without the role of quality control.
A food company without quality control has no future, and I think every boss understands and hopes that their company will go further. But to get to tomorrow, we must first go through today, and survival is the foundation of development. The enterprise has gone out of business, and there is no product to talk about food safety, which is nonsense. The boss can grant you unlimited rights, this enterprise you are in charge, then you also have to consider the normal operation of the enterprise like the boss.
The market we are facing is a special market, not only lack of consumer loyalty, but also disorderly competition lacks effective supervision, and even individual departments in individual regions misinterpret low-price dumping that disrupts market order as lowering prices to benefit consumers. In such a market atmosphere, many companies are forced to choose the survival philosophy of "quality is passable, cost is crucial", as a quality control you need to know and should know.
In addition to considering cost factors, the management process also involves the issue of personnel. The same boss gives you unlimited permissions, and you punish improperly or explain it poorly, do not play a warning role, run away the popularity, and the production is equally difficult to carry out normally. As mentioned above, this is a society that lacks integrity and lacks loyalty, consumers, and employees are no exception.
Bosses don't all get rich through huge profits, not because they don't want to, but because they know it's impossible. Figure this out, you may be a little more tired.
Quality control reduces "heart fatigue" through the understanding of the boss, then the boss should also consider the necessary authorization to effectively improve the quality of the product. The difference between the word "quality control" and "quality control" seems to be close to the work, but it conveys different understandings.
Quality control is like a referee on a football field, with the rules of the game (process operation specification) in his head and the yellow (rectification notice) and red (fine slip) two warning signs in his pocket. Sometimes I also grasp the detection equipment such as the thermometer, which is a video replay or eagle eye of the referee. On the surface, the referee only punishes and has no reward, and the biggest reward is to let the game continue according to the principle of advantage, but in fact, the referee is the final result of the game. And quality control only punishes no rewards, is a "devil".
Customarily, we and our bosses take it for granted to enter the work environment and that it is natural to operate according to the process regulations (some even think that as long as the rules are operated, the product quality is 100% qualified). Violations can be punished, and losses should be punished. This is the job responsibility of quality control. Has anyone ever wondered if there is a reward for compliance? Yes, reflected in the salary, otherwise why would others do what you ask? But this reward has nothing to do with quality control. Assuming that the remuneration for labor is separated from the remuneration for conforming to the norms, then the "devil" of quality control becomes an "angel."
In addition, the latter process found that there was a problem in the previous process and corrected it in time to avoid losses, the penalty in the front, the actual exercise of quality control responsibilities in the back, who should reward at a glance. If quality control is too weak, the right to reward is given to production, and quality control is always a devil. (As for the on-site quality control because it did not find the problem in time, it was another matter)
Therefore, to establish the prestige of quality control, bosses should give quality control more say in rewards (they must fight for it themselves).
2
Quality control skills
The importance that bosses attach to product quality, the status of quality control in their minds, employees can not influence. The choices of the market will affect them all the time, and as subordinates we can remind them at the right time, but the final result may not be exactly as we intend. With different positions, different angles of observation, and different ways of thinking about problems, the final result will naturally not be exactly the same.
So what do we have control over? Own working methods. In order to work better, it is one way to fight for certain rights from management (such as the aforementioned reward for voice), and there are many others.
A good quality control, in addition to having a certain theoretical basis, the process is familiar with the equipment, and the working method is also very important. A ticket can either educate a group of people or irritate a group of people. The work of quality control is to escort the quality of the product rather than to issue a ticket, let alone to the production.