"It's a miracle that the doctor passenger got off the train at 20:37 p.m., got on the police car, got on the plane at 20:53, closed at 20:55, and completed the relay for life in 16 minutes."
The staff of Shanghai Hongqiao Airport involved in this air-rail organ transfer mission could not help but marvel.
At 14:00 on October 24, China Eastern Airlines received the task of transporting human organ donations, and the doctor passenger Mr. Wang was taking the G1656 train to Shanghai Hongqiao Airport with his liver, and then needed to take flight MU5127 to Beijing for surgery.
China Eastern Airlines quickly organized a professional team to focus on support, fully communicated with Dr. Wang in advance, and determined the guarantee process. In order to speed up the support, the staff of China Eastern Airlines coordinated with the airport, railway and other relevant departments, quickly linked, pre-processed, completed all procedures and business applications before Dr. Wang arrived, and arranged special personnel to guide and assist throughout the process.
In the past, the organ transfer task of railway to civil aviation had to wait outside the high-speed rail station, considering that the time of the mission guarantee connection was less than half an hour from the flight departure time, with the strong support and assistance of the police of the railway Hongqiao station police station, the staff of China Eastern Airlines was able to enter the railway station and wait.
At 20:10, Chen Lei and Yang Zhenxia, employees of China Eastern Airlines Ground Service, waited at the platform of Hongqiao Railway Station in advance, and confirmed the route of travel with the police who came to assist to ensure that they could reach the terminal building with the shortest route and the fastest speed.
At 20:37, the G1656 train from Jian'ou West Station to Shanghai slowly stopped at Hongqiao Railway Station. As soon as the door of carriage No. 4 opened, Chen Lei and Yang Zhenxia picked up Dr. Wang at the entrance of the carriage and trotted all the way to the exit gate to take the prepared police car. In the car, the ground service staff of China Eastern Airlines asked Dr. Wang to fill in the application materials related to organ transportation in advance. After arriving at the terminal, Qian Yiming, a check-in employee, has prepared various procedures and coordinated with the security check to ensure that Dr. Wang can pass the security check in the shortest possible time.
At the same time, Chen Ping and the crew of the MU5127 gate of China Eastern Airlines are confirming the guarantee information, and the cabin manager and crew members have a reasonable division of labor in place, and everyone said that they will go all out to ensure that passengers arrive and leave.
During the preparation of the flight, the flight crew has been communicating with the ground service staff, when it is learned that the time of the high-speed train arriving in Shanghai by the doctor passenger and the transfer time of the flight departure time are only 23 minutes, the cabin manager will report the situation to the captain, and the captain confirms: We must wait until Dr. Wang gets on the plane and then close the door, and do not delay the treatment of the patient.
At 20:53, passengers successfully entered the cabin through the green channel. The cabin manager immediately arranged for a flight attendant to assist Dr. Wang in arranging his luggage. Through communication with Dr. Wang, he learned that in order to ensure that the organs can be delivered to Beijing as quickly as possible, he deliberately took the high-speed train from Jian'ou in Nanping, Fujian Province, to Shanghai, and then took a plane from Shanghai to Beijing. The reason for choosing to transfer in Shanghai is that the flights from Shanghai to Beijing are very intensive, and at the same time, they trust the support capabilities of China Eastern Airlines.
At 20:55, the door of the cabin was closed and the aircraft took off smoothly. With the joint efforts of all the crew, Flight MU5127 landed at Beijing Capital Airport 35 minutes ahead of schedule. When Dr. Wang disembarked, he repeatedly thanked the cabin manager, affirmed and praised the speed of China Eastern.
The transportation of human donated organs is a race of life and time.
In opening up a green channel for the "relay of love", China Eastern Airlines has always been a pioneer in the industry.
As early as March 2016, on the basis of the preliminary transportation business and the improvement of the process, China Eastern Airlines formulated the "Procedures for the Transportation of Human Organs for Transplantation".
In July of the same year, after the Civil Aviation Administration and other six ministries and commissions issued the "Notice on Establishing a Green Channel for the Transport of Human Donated Organs", China Eastern Airlines revised and launched a new "Procedures for the Transport of Human Donated Organs", and formed an efficient team with the customer service center of China Eastern Airlines responsible for accepting applications for organ transportation business and coordinating the operation control, ground service, cabin and other departments to participate in the guarantee, and escorting the "hope of life" Of the open-ground green channel gradually took shape.
In every transport of living organs, the various departments of China Eastern Airlines race against the clock and race against the god of death, conveying the hope of life again and again. There are many, many stories like this.
(Click to play: China Eastern Airlines Micro Movie - Life and Death Speed_Tencent Video)
On May 14, 2020, China Eastern Airlines Guangdong Branch completed the fast boarding guarantee for the rapid transfer of 3 human donated organs, 6 passengers and 2 oversized luggage from Guangzhou to Shanghai via flight MU5304 in only 20 minutes.
On December 24, 2019, organ transplant doctors drove to Xishuangbanna Gasa Airport at 9:38 and boarded China Eastern Airlines Flight MU5791 to Kunming in just 5 minutes. The flight from Xishuangbanna arrived at Kunming Airport 24 minutes ahead of schedule, completed the rapid transfer in only 840 seconds, and boarded the China Eastern Airlines flight to Beijing through the "green channel". Spanning most of China's air tension relay, the two planes took only 840 seconds to transfer, and the love organs flying from the Menghai County People's Hospital in Yunnan Province boarded an ambulance that had been waiting at the capital airport for a long time, bringing hope to a patient waiting for a lung transplant.
In the business records of the customer service center of China Eastern Airlines, people can also see more efforts that are in the race against every second of life, but they are not necessarily known to the outside world. For doctors, patients and hospitals who need organ transportation, China Eastern's excellent support capabilities and excellent service team make them full of trust in choosing China Eastern Airlines.
According to incomplete statistics, there are about 1.5 million organ failure patients in China every year, there are 300,000 suitable for organ transplant treatment, only more than 10,000 people can get organ transplant treatment every year, different organs have different upper limits of tolerable ischemia time, 12 hours for the liver, 8 hours shorter for the heart, beyond this upper limit, transplant organs basically can no longer be used.
According to previous data, each donor has 8 organs that can be used, but due to current preservation, transport and other difficulties, only an average of 2.5 organs per donor are used. From the surgical removal of organs after the death of the donor to the transplantation site to save lives, how to race against the clock and the limited preservation time and the disease has become a topic that the people of China Eastern Airlines constantly think about and explore.
Behind the race against every second is the reverence for precious life, the payment at no cost, the sweat and hardships of countless people, and the righteousness and warmth of the world.
This time, in order to save patients whose lives are in danger, with the full support and cooperation of Hongqiao Railway, public security police, Hongqiao Airport and China Eastern Airlines local staff, China Eastern Airlines and railway related departments once again created a "miracle" of 16 minutes of air and rail joint transfer of human donated organs.
Strive to be fast, hurry up again, on the way to transport and guarantee human organ donation, China Eastern Airlines people have always sprinted with all their might.
Remember that in this world, there are always many people you don't know who love you silently.
(Click to play: Heartbeat - China Eastern Airlines May Fourth Micro Movie_Tencent Video)
(Text: Li Sheng, Li Yun, Zhang Congxing)