A training institution in Qingshan was closed, and parents questioned the responsibility of the mall

Jimu news reporter Zhou Zhitao

"Why not give advance warning?" "Why aren't closed stores posting notices?" On the afternoon of August 26, in a large shopping mall on Luojiagang Second Street in Wuhan's Qingshan District, dozens of parents sat around the conference room of the mall management company to ask for explanations from the mall.

As a parent representative, Ms. Peng told reporters that she was in 2019 on the third floor of the mall a training institution called Shane Children's English, signed up for the training of children, when she paid more than 30,000 yuan in training fees, last year the epidemic suspended classes for a period of time, the second half of the year to resume classes, but in the first half of this year she found that the training institutions were not well managed.

"The learning materials that should have been issued have become photocopied materials, and some substitute teachers have also reported that they are owed wages by institutions." Ms. Peng said that since the first half of this year, many parents have renewed their fees, and even many parents have continued to register and pay, as a shopping mall management company, they have not timely understood the operation status of training institutions, indirectly bringing losses to parents.

The reporter saw on the third floor of the mall that the door of the Shane Children's English Training Institution was closed, and the facilities inside were placed normally, but there were no relevant notices and situation notes at the entrance of the institution.

In the past few days, many readers have called Jimu News reporters to reflect that at present, the Shane Children's English Training Institution has suspended teaching, and parents have applied for a refund without results.

Mr. Zhao, a parent who registered at the training institution last year, introduced, "In the first half of this year, the shopping mall management company once cut off power and water to the training institution, interfering with teaching, has it been understood that the training institution is not well managed?" Mr. Zhao said why when the training institution enrolled students with great fanfare in June this year, the mall management company did not warn the consumers of the mall, but connived at the training institution to charge.

The reporter learned on the spot that many parents have just paid fees at training institutions in the second half of this year, and even a class has not been attended, and everyone has paid more than 10,000 yuan, and more than 40,000 or 50,000 yuan.

In the parent group of the training institution, the reporter saw that the number of parents who have registered and summarized is nearly 200, and the cumulative tuition paid is millions of yuan, because the person in charge of the training institution cannot be contacted temporarily, and the desire of these parents to apply for a refund cannot be realized.

In the afternoon of the same day, the reporter saw at the door of the Hongwei Road police station in Qingshan District, where the training institution was located, that a number of parents came to the police about the training institution's refusal to refund the fee.

The reporter repeatedly called the phone of Ms. Yao, the person in charge of the training institution, but no one answered. The reporter then contacted the teacher of the training institution, Ms. Li, Ms. Li introduced that she went to work at the training institution in August last year and signed a labor contract, but the institution has owed her wages for more than a month, and has been in arrears for nearly half a year of social security, and she cannot contact the head of the institution at present.

The relevant staff of the shopping mall management company said that in response to the situation reflected by the parents, the mall has also called the police and contacted the industry and commerce department to intervene, and the mall has also sent a lawyer letter to the institution involved, and it is currently understood that the training institution is applying for bankruptcy, hoping to make a proper handling of this matter as soon as possible under the promotion of the relevant departments.

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