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Service is innovative, less worry

author:Nine factions view the world
Service is innovative, less worry

Public security organ staff apply for identity cards for seriously ill patients in the hospital. (Courtesy of Municipal Affairs Service Center)

During the "Thirteenth Five-Year Plan" period, the Examination and Approval Section of the Municipal Affairs Service Administration promoted the "one door office", "one time office", "one window office", "online office" and "handheld office" of government services, implemented the "one-stop" and "one-stop" service functions, solved some problems such as enterprises and the masses running back and forth, multiple times, and repeated offices, and strived to "run away" more data and "run less errands" for the masses.

Up to now, the municipal affairs service hall has stationed 711 government service matters, the city's 10443 government service matters have achieved "maximum one run", accounting for 99.99% of the total number of application matters, a total of 10436 government service matters in the city have online handling functions, accounting for 99.92% of the total number of matters, and the municipal level has completed more than 13.4853 million various government service matters on time.

"Two months" and "5 days"

A few days ago, the administrative approval window of the Market Supervision Bureau of the Municipal Affairs Service Center received a letter of thanks from the Chemical Branch of Steel City Group Co., Ltd.

The validity period of the dissolved acetylene filling license of this enterprise will expire on September 19 this year, due to the impact of the epidemic, the expert on-site audit and identification work has been postponed, and there is a risk of expiry of the acetylene filling certificate. In order to stabilize production and operation, enterprises reflect difficulties to the administrative approval window of the Market Supervision Bureau and seek help.

After a detailed understanding of the situation of the enterprise, in accordance with the relevant policies, the staff suggested that the enterprise should reissue the license certificate by applying for exemption from appraisal and review. On the afternoon of August 12, the enterprise went to the administrative approval window of the Market Supervision Bureau to submit the relevant materials for the renewal application, and the staff reported to the Administrative Examination and Approval Department of the Provincial Market Supervision Bureau for instructions at the first time, and simultaneously sent the application materials for the renewal of the enterprise to the Provincial Bureau. On the afternoon of August 16, the enterprise received the "Gas Cylinder Filling License" issued by the Provincial Market Supervision Bureau, which was the first in Sichuan Province to be exempted from appraisal and review.

"In the past, expert on-site audit and appraisal needed to make an appointment in advance, at least two months later to start the review, after the introduction of new policy measures, enterprises only took 5 days to process the documents, saving a lot of time and solving the urgent needs of enterprises." Li Bin, a staff member of the administrative approval window of the Market Supervision Bureau of the Municipal Affairs Service Center, said.

"Not meeting" can also be done

As the forefront of comprehensively deepening reform, the Municipal Market Supervision Bureau closely focuses on the decision-making and deployment of "strengthening development confidence, solving development problems, optimizing the business environment, and stimulating market vitality", with better and faster convenience for enterprises and the masses to do things and start a business, constantly innovating ideas and innovative measures, continuing to deepen the reform of the "decentralization service" and the commercial system, and promoting the all-round and deep-level transformation of approval services.

The practice of the Municipal Market Supervision Bureau is the epitome of the optimization of the business environment in our city, and now, the number of "running" by enterprises and the masses is getting less and less, the window of "running" is getting less and less, and even "not meeting" can handle business.

Last year, in order to improve the efficiency of work, in view of the different working habits of enterprises and the masses, the city implemented the integrated reform of "one network and one window through the office" to benefit enterprises and facilitate the people" in the city, established an online "one network communication office" comprehensive registration service platform and an offline government service hall "one window through office" comprehensive registration window in the city, and fully realized the enterprise start-up and cancellation of "one door in and out, one window acceptance, one set of materials, one collection, one network communication office, one day to complete", the reform was rated by the provincial government general office as deepening in 2020" Decentralization service" reform to optimize the business environment work typical practice.

The reform of "one window through the office" has truly realized the transformation of enterprises and the masses from "one thing running multiple windows" to "one window to do many things", and the whole electronic "one network pass" has established a new type of approval method of "zero contact", and truly achieved the approval of "no meeting", and can handle business without leaving home, which has won the sincere support and praise of enterprises and the masses. At present, more than 3,500 enterprises have applied for business licenses through the "one window through office" and "one network communication office" platform. (Reporter Li Donglin)

【Source: Panzhihua Municipal People's Government_Local News】

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