Time flies. In the blink of an eye, the Ningbo Network People's Livelihood Service Platform - China Ningbo Network Minsheng e-Point Pass Mass Message Board has been established for 8 years.
On September 26 this year, the platform released a small message for the 8th anniversary of its establishment, and surprisingly, there were many comments and replies.
Eight degrees of spring and autumn, e road wind and rain together. Many netizens left messages to send their blessings and encouragement for Ningbo's network government work, and put forward valuable opinions and suggestions.
Your attention and encouragement is the biggest driving force for us to move forward. Here, pick and share a thing or two.
Thumbs up to the government
Netizen "idle": Thanks to the municipal party committee and municipal government for providing a good place for the people to ask for help, reason and participate in the administration and discussion of politics, and have done a great thing for the people of Ningbo! Through the positive interaction of the government, the media and the people, through this platform, we have seen an open, pragmatic, inclusive and loving Ningbo.
Netizen "GLCT": As one of the earliest old netizens to use the Minsheng e-point pass, I have witnessed the growth and expansion of this platform, and also witnessed the actions and efforts of the Ningbo government to wholeheartedly do practical things for the masses, solve problems, and practice the online mass line. "Meticulous, fast, and personalized" is my deepest impression of the handling and response of various departments.
I remember that a post once raised 13 questions about the progress of the Taikang pension plot project, whether the Bajunwan plot can be demolished, and who is responsible for the operation and management of the Eastern Science and Technology Innovation Center. Subsequently, the Eastern New City Command gave a surprising "13 consecutive answers", a meticulous and serious "textbook" response that can be called a network of political questions.
In the residential area around the intersection of Huayan Street in Dabu Street, due to the large flow of people, and most of them are special groups such as children and the elderly, some citizens suggest that pedestrian traffic lights be added in all four directions of the intersection. The municipal traffic police department replied that the crosswalk lights at the intersection have been included in the installation plan, but the renovation project involves road excavation, pipeline laying, etc., which will take a while. But who knows 2 days later, this posting netizen uploaded good news on the post, and saw that it was already under construction and installation on the same day, praising the efficiency of the municipal traffic police department!
There is also a post that has a lot of criticism of the children of migrant workers enrolled in the primary school affiliated to Yinzhou Middle School, and Xiaying Street gives a very powerful explanation - under the same blue sky, every child in the republic is the future and hope of the motherland! We hope that the majority of residents living in Xiaying Street can support the education of every child, which is also the meaning of our school existence and teaching profession. All teachers and students of the central school will further strengthen the internal management of the school and further improve the quality of the school with a responsible attitude. We are eagerly looking forward to our common desire for inclusion, understanding and support.
There are many more such examples, thanks to the government, which provides us with a bridge of communication and smooths the "public opinion road" in Ningbo.
Netizen "Bo Da Xianggu": Public onlookers and media supervision are the characteristics of this platform that distinguish it from other complaint channels, and effectively promote the solution of many difficult and hot issues. The attitude of openly accepting public supervision demonstrates the government's determination, confidence, and sincerity in doing practical things for the people.
Netizen "Monkey Brother 007": convenient, timely, advanced, low cost... The government has opened up its way of speech, openly solicited advice, and praised it from the good!
Netizens "come to this rain": no longer worry about "not finding anyone" or "difficult to enter the door" for their own complaints. And after seeing a lot of angry complaints, the complainants are praising the department's disposal and reply!
Netizen "HONG0721": Pioneering and innovating social governance, a bridge for communication between departments and the people, and the practice of the government taking the online mass line.
Netizens "first see in life": I feel that the content of the department's reply is becoming more and more targeted, and many on-site rectifications are also accompanied by pictures, and the people's livelihood is a small matter. thank!
Netizen "swimming fish": Eight years have passed, and more and more I feel that "e-point pass" is indeed "one point pass", the finger is light, and various departments have every request. What impressed me the most was that at the beginning of last year, when the epidemic was raging, the elderly in the family could not be taken care of because the community was closed to people who could not enter and exit, and after the reflection, the government quickly helped us solve the problem.
Netizen "Yao Jiangbian": A primary school student was "crushed" because of an ambiguity in an examination question, and his parents posted for help, and finally got a sincere and warm reply from the Municipal Education Bureau. I was very touched to see the relevant reports of the central media from the headlines! Everything is big and small, carefully handled, patient reply, such a reply must be liked!
Netizen "Bobo": The first complaint was because there was a problem with the off-plan house bought, and the developer's attitude was perfunctory, so our owners could only turn to the platform for help and post on the platform to ask the government. My biggest feeling is that after the complaint, the developer attaches great importance to it, and the positive response of the relevant departments makes us feel that we are relied upon. Thumbs up!
Netizen "intoxicated": What moved me the most was the feedback about travel safety last year, and the department was already rectifying the next day, and the efficiency was very high.
Netizen "White Emperor": Because of the parking problem message, the processing is fast, and the efficiency is leveraged! Like one!
Netizen "this user does not exist": because of the working relationship, many online search for the progress of the project construction often go to the people's livelihood e-point to ask questions, the official answer is very powerful, fast and accurate, grateful!
Netizen "Chen Chen": From the heart of gratitude, for me to solve the "heart disease", there is no way to repay, only in the heart silently wish all staff good health, all smooth, thank you for selfless help! Thank you, it's great to have you guys!
Netizen "Junle": I left a message during the epidemic last year, reflecting how dual-career families take care of their children, but I did not expect that the department would soon call and solve the problem very quickly.
Netizen "a curtain of dreams": A flash has accompanied me for 8 years, thank you for the help given by the government department in the busy 8 years!
Netizen "Yuran": I really feel that the government puts the interests of the people first.
Netizen "XU I look to you": close to life, the visible government serves the people!
Netizen "Wang Fanghua": A bridge of communication, doing a lot of practical things, communication and solving problems make us more rational and more peaceful!
Netizen "Su Xiaolong": In the past 8 years, we have truly felt the deep affection of the government's service to the people! Be a Ningbo netizen, happy!
Netizens "pass by to see": In the people's livelihood e-point pass, we see the modernization of social governance. Through the Network, everyone submits questions and suggestions to government departments, and government departments respond openly and efficiently here, which has an immeasurable effect on preventing and resolving social conflicts, maintaining social stability, promoting social fairness and justice, and enhancing social harmony. Here, I would like to say to more than 110 departments and people's livelihood guards, thank you, hard work!
Encourage platforms
Netizen "YuniorX": a unique and warm existence. Conform to the characteristics of the era of great development of the Internet and mobile Internet, and solve difficulties, doubts and bailouts for the masses. The smooth flow of social conditions and public opinion is more comfortable than the smooth flow of roads.
Netizen "Ziyin Mountain": I have the honor of being a loyal fan of "her", and I have to report almost every day to browse "her" and interact with "her".
Netizen "Ying": My wife is a loyal fan of yours, and has always told me that there are "difficult and miscellaneous diseases" that can leave a message, and basically will get a reply soon, and the solution speed is 666. Will join this big family, hehe.
Netizen "under the locust tree": If you want to solve the problem, you can't find a channel. 8 years ago, the creation of Minsheng e-point pass solved this problem. There is something directly on the Internet, immediately "through" to the various responsible departments, even if you do not know who to reflect to it, the platform will help deliver to the corresponding department, it is really convenient and fast! I posted here at the beginning of the opening, involving many departments, most of them have satisfactory results, some of them have been selected by newspapers, and it is really a "fast road" and "convenient bridge" for communication between the people and government departments. Although I have also encountered a few perfunctory and prevarications, but the flaws are not hidden!
Netizens "senseless": a real group of people, doing real things, may the people's livelihood e point through the better and better, happy 8th birthday.
Netizens "together": As an enthusiastic citizen, I have actively made suggestions to the relevant departments, and the people's livelihood e-point has played a bridge and supervision role, which is truly serving the people, grounded in the ground, and wishes for better and better in the future!
Netizen "Dongdong loves to eat cabbage": a platform that is very close to the masses, there is truth, there are complaints, there are methods, there are suggestions... The ties between the government and the masses have been strengthened, and the voices and aspirations of the masses have been expressed. 8 years, thanks for the companionship.
Netizen "Mysterious Pitt Jun": helped solve things that had no way to solve. It was really great!
Netizen "Ping'an": Minsheng e-diantong is eight years old, the same age as my baby. I met the platform during the pandemic. At that time, I was more panicked, and I hid at home every day. Minsheng e-point has solved our various problems about the epidemic, and from time to time will send us benefits.
Netizen "Zhang Jie": From acquaintance to acquaintance and love with Ningbo Minsheng, it has been n years. Nowadays, as a citizen inspector, he often praises and claps bricks to promote urban development!
Netizen "Renren": There are difficulties in finding the police, now, I want to say that there are difficulties, you can also find people's livelihood e points. Over the past few years, I have experienced the help brought to me by the people's livelihood e-point pass, and I feel intimate, convenient and fast. Thank you!
Netizen "Meimeida": As a nosy ordinary people, think they have a strong sense of social responsibility, after having a smart phone, the people's livelihood e-dot pass as a channel for voice, the e-dot found in life through the minsheng e-dot through the advice and advice, Ningbo minsheng e-dot, Ara citizen microphone!
Netizen "Kevin": I am a newcomer, from a small mountain village in Anhui, working in Ningbo, the platform makes me, a foreigner, feel that Ningbo is a fair and just city. Refuel Ningbo, refuel people's livelihood e point pass.
Netizen "Miao Miao": As long as you are reasonable, the platform will always help you. I hope that getting better and better can help more people in need.
Netizen "pinching the bones": It really helped me solve many problems, such as community environmental problems, house transfer problems, surrounding noise pollution, etc. Will always pay attention, I hope to do better and better.
Netizen "big raw mushroom essence": with the mentality of trying it out to post, the result of the matter efficient and perfect solution, thank you for moving!
Netizens "aim high": often recommended to friends around!
Netizen "Love Yue Lily": solved a lot of difficult problems, good helper, good friend.
Netizen "A Biao": 365 days for the people to spread the voice, the dearest "old lady uncle"!
Netizen "Pseudo-lover": e diantong is my intimate little cotton jacket, i wish Ningbo minsheng e diantong more and more better, let more people know, infect more people, let more people benefit from me!
Netizen "West Street": In 2017, I began to know this platform, and over the past few years, I have solved quite a few problems. When you are not working, you often visit the platform and learn a lot.
Netizens "contented and happy": It has been two years since I paid attention to the People's Livelihood of Ningbo, and I have gained a lot of knowledge and benefits. Now the first thing to do every day when you wake up is to click on the e-click to take a look!
Netizen "healer benevolence": give people roses, hand has residual incense, there is a response to needs, there are difficulties must help! Thanks for having you! Spring blossoms all the way!
Netizen "Black-faced Spoonbill": A platform with love, I often participate in agricultural activities! If you need a volunteer, be sure to call me!
Netizen "Double Wood Forest": I have participated in the activity of collecting people's livelihood e-point slogans on the "Southeast Business Daily", although I was not selected, but I am very happy, time flies, and it has been 8 years. I once signed up for the volunteer activity of sending cushions at the railway station on the Minsheng e-diantong platform, sending a small cushion to passengers without seats, offering a piece of love, bringing a warmth, this love and light have been hidden in the heart, it is so beautiful! Thank you minsheng e-point, let me do a volunteer, help others, happy myself, warm the world!
Ask the government for expectations
Netizen "Jiayuan": Praise for the mainstream media's deep participation in social management through the Internet! It is expected that e-diantong can regularly sort out the hot issues of people's livelihood in the future, combined with the reception days of leaders of various departments, carry out activities such as community micro-government, community bench meetings, and community round tables, and invite the main responsible persons of the departments to visit the scene, face to face with the masses, listen to the voices of the people, explain policies, and solve problems.
Netizen "town passing": In recent years, Minsheng e-point has followed up on many problems that are difficult to solve after being accepted by many departments, and has been exposed in Ningbo Daily, China Ningbo Net, and Yongpai to solve these problems. This is a good thing, but I hope that such a good thing can be less and less in the future, so that more people's livelihood demands can be solved before the media exposes.
Netizen "S West": There are many complaints about the transformation of old residential areas. For similar major matters that are closely related to people's livelihood, it is recommended that functional departments can regularly organize online and offline dialogue and exchange activities on problems that arise in the construction process, and ask questions to the public.
Netizen "Qianhu QH": The acceptance of some macro constructive suggestions involving a wide range of aspects needs to be strengthened. It is hoped that party committees and government leaders in various localities will attach importance to and study such demands and suggestions.
Netizen "Shangshen": After asking for help for the household registration problem at e-point, the department wanted to communicate with me by phone and explain in detail. To this end, the platform wants to ask me if I am willing to provide a phone, but because it is a strange phone I did not answer, this staff tireless, many times contact, really embarrassed, thank you. There is a careful wish, the platform is public, it is recommended to hide our screen name, only the number. This better protects everyone's privacy.
Netizen "Jishigang": Twice participated in the e-dot blind date activity, will continue to participate! I hope that the participation scope of blind date activities can be wider, and outdoor activities can be a little more. Thank you.
Netizen "Zhishan people": from time to time to miss the "big cousin" of various agricultural products, e-point can innovate ideas, expand more public welfare content, bring us more sense of gain.
Netizen "Autumn Afternoon": There are many repeated complaints on the platform, a considerable part of which are due to temporary rectification that leads to the return of chaos. The deeper impression is the Mingzhou Bridge, as if it has been potholes and potholes are not repaired well, either it has been complained about, or it is on the way to be complained about.
There is a post that always feels that the speed of the Mingzhou Bridge can not catch up with the speed of potholes, in the end is the quality of the bridge problem? Or is it impossible to keep up with the management of overloaded vehicles? Complain about a few places, make up a few places, is the Mingzhou Bridge going to be repaired again in the season of annual repair?
This phenomenon must be paid attention to and taken seriously. Solving people's livelihood problems requires departments to establish a long-term mechanism, and there can be no litigation to investigate, nor can it be solved at one time. As a platform manager, we should also innovate methods and mechanisms, strengthen follow-up and feedback, further promote communication between the government and the public, and promote long-term solutions to problems.
Netizen "Z2016": Some project progress, policy consultation and other issues can be easily seen, many others asked the content of my practical, I hope that more party and government departments can settle on the platform.
Netizen "empty": Some things still have the phenomenon of kicking the ball, it is recommended to add a scoring function for the processing results, if there is no good problem solved, it should be submitted to a higher-level department to solve.
Netizens "Tu Bu La": The achievements are obvious to all, and the deficiencies still exist, such as some replies are still official, perfunctory, and the promises have not been fulfilled. It is recommended to increase the intensity of assessment and combine it with the work of building a work style and democratic appraisal.