If the courier brother takes the initiative to add your friend
Call your package missing
Triple claims will be made for you
Will you add them as friends?
Wary! Wary!
This is a new type of scam
Someone has been tricked!
Here's a quick look at the case analysis
Case review
Ms. Yang on the e-commerce platform
Purchased medicine to treat toothache
But the goods have not been received for a long time
So Ms. Yang passed the official platform
Report the situation to customer service
The customer service said that Ms. Yang's package showed that it had been signed, and that Ms. Yang would feedback to the courier accordingly if she did not receive the goods.
It didn't take long after the call with customer service
Ms. Yang received it
A phone call claiming to be a courier
The other party claimed that it was due to his own mistakes
Ms. Yang's package was lost by mistake
Said to go through the official payment platform
Triple claim for Ms. Yang
Subsequently, Ms. Yang added the payment platform friend of the "courier brother", and the other party sent a QR code for Ms. Yang to apply for a claim by herself. However, Ms. Yang's application failed many times, so she dialed the phone and asked Ms. Yang to send him the SMS verification code, and he came to help Ms. Yang with the claim operation.
Ms. Yang told the other party the verification code
Immediately after that, I received a transfer message from the bank
The bank card in his name was transferred out of 3,500 yuan
Ms. Yang then realized that she had been scammed
Routine analysis
Ms. Yang encountered a new scam of impersonating a courier customer service, the scammer obtained the victim's online shopping information through illegal means, locked the target, and then pretended to be an employee of the courier company to contact the victim, falsely claiming that the courier was lost or damaged, and induced the victim to inform the mobile phone verification code, so that the fraudster could accurately obtain the victim's bank card information, so as to carry out the transfer operation, and successfully carry out the fraud.
Why do scammers "update" their scam routines?
01
Fish in muddy waters
As shown in the figure below, such scammers often disguise themselves as official couriers or courier station staff, just like real staff, so as to lure victims to add friends and further scams.
△ Data map
02
"Single-line" shifts to "multi-line" scams
In the past impersonation of express customer service fraud, scammers can only defraud on the grounds of "compensation" and "refund", but in such new scams, scammers often join the scams of "swiping orders" and "killing pigs", in order to defraud victims of more money.
01
If you encounter this new type of fraud, please be sure to verify the identity of the other party multiple times, and for the staff who claim to be customer service, you must verify it through official channels.
02
The official customer service of the e-commerce platform and the express delivery platform will not take the initiative to add your friends, and all operations should be carried out on the platform. After learning the news that the online shopping package is lost, you should contact the seller on the platform as soon as possible, and call the official hotline of the courier company for consultation and confirmation.
03
The verification code should be kept carefully, and do not share it with others, as fraudsters may successfully transfer money through the verification code. In case of fraud, please report to the police immediately!
(Source: Wuhan Anti-Telecom Network Fraud Center Editor: Lv Yanli)