Now e-commerce is doing this, so how can it make money?
Recently bought a bucket of water and a household brand thermometer online! Upon arrival, it was found that both items had some problems!
The bucket may be too thin, resulting in air that cannot be discharged, the bucket is deformed under the action of pressure, and the humidity display in the thermometer is abnormal!
After communicating with the above two merchants, there was no effect after the guidance and adjustment, so they invariably said, you can keep the things for yourself, and I will refund the money to you!
I was a little surprised, in fact, I am not a prostitute, I just want to find a solution, but as long as I can make the purchase of things continue to use, I will not return or even exchange!
However, the two merchants didn't seem to want to be too entangled, and they both refunded me directly. In this case, how did they make money through their hard work of receiving orders and delivering goods?
Can anyone tell me? #头条创作挑战赛#
