The man said that the newly bought BMW car spontaneously combusted and was destroyed before the first insurance, and the appraisal agency said that it was a circuit failure BMW: It is likely to be caused by an external fire source

Chengdu Business Daily Red Star News

2024-05-15 17:39Posted on the official account of Red Star News of Chengdu Business Daily, Sichuan

On the evening of February 12 this year, at his home in Huaining County, Anqing City, Anhui Province, the BMW 525Li vehicle that Mr. Yang had just bought was burned. "I went home and parked the car in the yard, went to the toilet and came back to find a bright light under the car, and I used to look at the fire." Mr. Yeung said that he tried to extinguish the fire after discovering that the vehicle had caught fire but was unsuccessful, and by the time the fire brigade arrived, the vehicle had almost been burned.

Mr. Yang issued a fire accident certificate stamped with the official seal of "Huaining County Fire and Rescue Brigade" to the Red Star News reporter, which showed: "The fire point is the upper right rear of the engine in the front engine compartment of the Shaanxi UZXXXX car; The cause of the fire can rule out the possibility of fire accidents caused by lightning strikes, external fire sources, residual fires, etc., and the possibility of fire accidents caused by faulty electrical wiring in the engine compartment cannot be ruled out. ”

"Now the part of the car damage is compensated by the insurance company, but like the purchase tax, insurance, decoration, some items in the car, burned ground damage, these expenses should be paid by the 4S store for my loss." Mr. Yang said that his vehicle burned down before reaching the time limit for the first maintenance after buying it, and the fire was not caused by an external fire source, which was caused by the quality of the vehicle itself, and should be compensated by the 4S store involved.

According to the agreement provided by Mr. Yang, Mr. Yang's BMW 525Li was purchased at the Xinfengtai Haibao 4S store in Xi'an City, Shaanxi Province, and the seller of the vehicle was Xi'an Xinfengtai Haibao Automobile Sales and Service Co., Ltd., and the purchase time was October 6, 2023. The time when the vehicle caught fire was when he drove back to his hometown in Anhui for the Spring Festival, and he himself lived in Ankang City, Shaanxi Province on a daily basis.

▲The appraisal report issued by the Judicial Appraisal Center for Traffic Accident Traces and Physical Evidence of Chang'an University in Shaanxi

Mr. Yang said that in order to find out the real cause of the vehicle fire, he did an appraisal at the Judicial Appraisal Center for Traffic Accident Traces and Physical Evidence at Chang'an University in Shaanxi Province, and the appraisal opinion showed that "the vehicle caught fire due to the fault of its engine nacelle circuit", and the appraisal was made on March 13.

However, on April 11, BMW Brilliance Automotive Ltd. Beijing Branch issued a notice to Mr. Yang, stating that "no quality problems were found in the vehicle, and the fire was most likely caused by an external fire source." This conflicting two appraisal results have led to a deadlock between Mr. Yang and the 4S store on the issue of follow-up compensation, and no consensus has been reached.

▲Customer notice issued by BMW Brilliance Automotive Co., Ltd. Beijing Branch

On May 15, Manager Li of the Marketing Department of Xi'an Xinfengtai Haibao 4S Store called the Red Star News reporter, saying that the store had communicated with the customer many times and failed to reach a satisfactory agreement, and the store also knew that there were discrepancies in the identification of the cause of the accident. "We support customers to use various channels to protect their rights, or use the law to protect their rights and interests, and we can provide them with convenience and support."

"In addition to the car damage, the rest of the losses add up to a total of nearly 100,000 yuan. I have now decided to defend my legal rights by suing them. Mr. Yang said.

Red Star News reporter Luo Mengjie Intern reporter Zhong Mengzhe

Editor: Zhang Xuechan, Editor: Feng Lingling

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