With the rise and application of emerging technologies such as cloud computing, big data, and artificial intelligence, IT operation and maintenance management has become the top priority to ensure the uninterrupted operation of enterprise business. At the same time, with the continuous increase of enterprise IT equipment, the traditional offline operation and maintenance management mode has gradually become difficult to meet the needs of enterprises for more efficient, intelligent and secure IT operation and maintenance management, and remote operation and maintenance has become the new mainstream.
Remote control (remote desktop) is the most common and mainstream tool for remote IT operation and maintenance management, relying on the Internet, remote control technology can implement remote IT operation and maintenance across different platforms.
So, how to achieve stability and security in remote IT operation and maintenance management through remote control? What are the core security concerns of enterprises regarding remote control solutions in IT O&M scenarios?
Focusing on the above topics, Berry Sunflower, a national-level remote control brand with more than 80 million registered users, released the "Sunflower IT Operation and Maintenance Solution Security White Paper", here we will interpret it in detail.
Several major security concerns of enterprise remote IT operation and maintenance
When enterprises choose remote IT operation and maintenance solutions, there are three main concerns in terms of security:
● Qualifications such as compliance certification of the program
● Whether the underlying remote technology is safe and reliable
● Whether there are sufficient security functions at the business level
For these three security concerns, Sunflower IT operation and maintenance solutions can effectively respond.
At the level of compliance certification, Sunflower has passed the third level of national information system security level protection certification (classified protection III), and has obtained the international safety management system standard ISO27001 certification and the ISO9001 quality management system certification.
In terms of technical security, Berry Sunflower has a reliable underlying authentication mechanism and communication security design, which ensures that the controlled end can only be remotely controlled with the authorization of the user, and also ensures the confidentiality and information security of communication data during remote control. In addition, Berry Sunflower adopts two-way RSA+AES encrypted transmission, and also supports SM2+SM4 two-way encrypted transmission.
At the level of business security, based on the security logic of "pre-event security-in-process protection-post-event traceability", Berry Sunflower has built a complete and flexible security framework for enterprise remote control needs, and enterprises can adjust the most appropriate overall security strategy according to their own needs, flexibly respond to the security needs of specific businesses, and realize autonomous, multi-scenario, and multi-purpose security remote control.
Sunflower IT O&M Solution Security Highlight Feature
● Refined remote control permissions
The default roles include super administrator, general administrator, and ordinary employee, and new custom roles can be added to refine the basic remote operation and management permissions of different roles to meet the needs of different roles. At the same time, these permissions can also be withdrawn by the super administrator at any time, ensuring the freedom and flexibility of management.
● Client-side cloud strategy
It supports the function of custom client, one-click installation according to the policy, and the administrator can dynamically adjust the policy in the cloud
● Remote control log traceability
The administrator can view the remote control logs, controlled logs, control logs, and client logs, which record the remote control status of the subordinate accounts in detail.
● Privacy screen
Sunflower Enterprise Edition supports the editable privacy screen function, and when remote O&M is in progress, the controlled device supports displaying pre-set content to avoid the leakage of confidential information in the background during O&M.
● Incognito operation and process protection
After the incognito operation is enabled, the desktop shortcut, tray icon and bubble reminder will not be displayed, and the software uninstallation entrance will be hidden to prevent the software from exiting due to misoperation. After the daemon is enabled, the Sunflower Enterprise client can be automatically restarted when it is unexpectedly aborted.
Technical security analysis of Sunflower IT operation and maintenance solutions
Berry Sunflower has a reliable underlying authentication mechanism and communication security design to ensure that the controlled end can only be remotely controlled with the authorization of the user, and also to ensure the confidentiality and information security of communication data during remote control.
The technical security of Sunflower's IT operation and maintenance solution is mainly reflected in three aspects:
● Deployment architecture security
The Sunflower service system adopts microservice architecture and containerized deployment mode, realizes basic data security through transparent encryption and other storage technologies, and realizes sensitive data desensitization and encrypted storage at the application layer. Berry Sunflower also isolates the business of the enterprise version and the personal version, and the two do not interfere with each other.
● Identity verification process
Berry Sunflower guarantees that only the controlled client can issue an admission authorization for a remote session. In the event of an unauthorized situation, even if the Berry Sunflower clients are on the same LAN, there will be no communication between them and no data connection will be established.
● Encryption in data transmission
Sunflower adopts two-way RSA+AES encrypted transmission, and also supports SM2+SM4 two-way encrypted transmission; During the encryption process, the key is only valid for the session, and even if an attacker intercepts the data, it is almost impossible to crack the two-way communication within the validity period of the session. After the session ends, due to the invalidation of the key, the attacker can no longer use the decrypted information to forge the request, and cannot achieve the purpose of obtaining the remote control permission of Berry Sunflower.
Summary:
If you want to get the complete white paper, or learn more about Sunflower's cases and solutions, please go to the official website or official account, I believe that Sunflower remote control will help your business.