Recently, a BYD car owner complained that his new car had a power leakage problem, and his daughter was hospitalized with electric injuries. This "war" is on the verge of breaking out, and the war of words between the two sides is constantly escalating. Just when everyone thought that the incident would eventually settle down, the owner finally "punched" BYD this time: the hospital's diagnosis certificate was ruthlessly exposed, and BYD was forced to "admit"?
It all started a few days ago. A BYD car owner, Mr. Li, exposed on social platforms that his newly purchased BYD car had electricity leakage during use, resulting in his 8-year-old daughter being hospitalized with electrical injuries. Mr. Li approached BYD many times, but the other party used "normal voltage" as an excuse to prevaricate. Faced with the car dealer's ignorance, the angry Mr. Li could only make his daughter's diagnosis public, accusing BYD of causing the electric accident.
As ordinary consumers, we naturally want the products we buy to be safe and reliable. If, as Mr. Li said, BYD does have hidden dangers of electricity leakage, it is undoubtedly a serious product defect and should be criticized and dealt with as it should be. However, we must also remain rational, BYD, as a domestic brand, has greatly improved its product quality in recent years, and it may only be a few individual vehicles that have problems. Many people on the Internet have been "fat people" about this, is it too one-sided? We should remain calm and wait for the outcome of further investigations.
Now the two sides have fallen into a "war of words", and it seems that neither of them wants to bow their heads first. But shouldn't we, as consumers, really care about facts and compensation? Whether it is Mr. Li or BYD, I think they should be in a socially responsible attitude and objectively find out the truth, instead of tearing each other down and playing tricks. If there is indeed a product defect, BYD should have the courage to take responsibility; If it's just an individual case, then as consumers, we should also give the brand some tolerance. Whatever the reason, this incident has exposed the need for further improvement in our systems for product regulation and dispute resolution. I hope you will continue to pay attention to the development of this matter, jointly supervise, and speak up for the rights and interests of consumers!