Since October last year, the People's Bank of China has launched a special rectification work to refuse to accept RMB cash. On May 6 this year, the People's Bank of China (PBoC) publicized a number of typical cases of refusal to accept RMB cash. In a number of cases of refusal to accept cash, some units refused to accept cash on the grounds of "inconvenient change" and "easy to lose".
Recently, some people have reported that government service centers in some places also refuse to accept cash. Why is there a lot of cash rejections? What inconvenience will there be in rejecting cash?
The window to receive cash is hard to find
Cash payments for seniors have been bumpy and bumpy
Mr. Tao, a 60-year-old from Shenyang City, Liaoning Province, wants to pay for basic medical insurance for flexible workers in cash. At the Dadong District Government Affairs Service Center, a staff member of the Shenyang Dadong District Taxation Bureau of the State Administration of Taxation, who is in charge of related business, told him that they could not collect cash, and that they could use WeChat or Alipay to pay the bill, and if they couldn't, they could ask their children to pay on their behalf.
But Mr. Tao argued that he had the right to choose to pay, and that he had previously paid in cash. After many complaints, the Shenhe District Taxation Bureau finally collected the cash.
The reporter came to the office of the Shenyang Dadong District Taxation Bureau in the local government service center, and the staff said that they could not collect cash; If the public pays in cash, it is very troublesome to go to the bank to handle the withholding business.
△ Dadong District Government Affairs Service Center
The reporter also visited the government service centers of Heping District and Sujiatun District of Shenyang City, and the staff of the Taxation Bureau replied that they could not accept cash, and only supported Alipay and WeChat payment.
△ Sujiatun District Government Affairs Service Center
The reporter followed Mr. Tao to the tax window of the Huanggu District Government Affairs Service Center in Shenyang City, and the staff said that it was impossible to collect cash here, but Shengjing Bank and Shenhe District Taxation Bureau accepted cash. Which Shengjing Bank branch is specific, the staff is not sure, or it is recommended to pay WeChat.
△ Shenyang Huanggu District Government Affairs Service Center
In addition to the Shenhe District Taxation Bureau, which finally received Mr. Tao's cash, where can Shenyang use cash to pay for the medical insurance for flexible employees? The reporter and Mr. Tao randomly found a Shengjing bank, but the staff did not know about it.
A staff member of a branch of the Industrial and Commercial Bank of China in Shenyang also said that they supported the use of bank cards to withhold and pay for medical insurance, and did not know whether they could receive cash.
Earlier, there were media reports that citizens of Yu'an District, Lu'an City, Anhui Province, brought cash to the district government service center to pay endowment insurance, and the window could not pay cash directly, and could only use credit cards or mobile payments, on the grounds that the office window currently does not have the conditions for receiving cash, and the Lu'an Branch of the People's Bank of China has urged the government service center to carry out rectification and reform to facilitate the masses.
The reporter's investigation found
Government service centers in many places across the country have refused to accept cash
The operator of the Changsha County Government Affairs Service Center in Changsha, Hunan Province, told reporters that they do not accept cash, but can only swipe bank cards. If the elderly are paying the bill, they can ask the young person to accompany them and help with the electronic payment.
Subsequently, the reporter dialed the complaint phone number of the Changsha County Government Affairs Service Center, and a staff member explained that the window does not have the corresponding equipment and cannot collect cash personally, and can only be paid through the bank. Medicare can be operated through a mobile app.
The reporter visited the local field and found that there is a Changsha Bank business outlet in the Changsha County Government Affairs Service Center, where you can pay for medical insurance in cash, and you need to handle it at the counter with your ID card.
△Changsha County Government Affairs Service Center
The reporter called the phone number of the government service center in many places across the country, and many staff members made it clear that they would not accept cash, and most of the solutions given were to find a young man to help pay the fee.
Sanyuan County Government Affairs Service Center, Xianyang City, Shaanxi Province: Cash has long been accepted, and it can only be paid by credit card or WeChat.
Yimei District Government Affairs Service Center, Yichun City, Heilongjiang Province: I can't accept cash because there is nowhere to store it. Nowadays, they are all self-service operations on mobile phones, WeChat and Alipay are available.
Yuhua District Government Affairs Service Center, Shijiazhuang City, Hebei Province: Although it is inconvenient for the government service center to receive cash, citizens can go to the tax service hall of the local tax bureau to pay cash.
Ningxia Lingwu City Taxation Department: You can collect cash, but it is inconvenient to give change, when you need to pay cash, you can be paid by the staff on behalf of the staff, and will not refuse the requirements of the masses.
The tax window of the government service center in Shandong can collect cash. The person in charge explained that in order to be able to collect cash, four staff members with different divisions of labor were needed, and all the cash received needed to be sent to the bank for storage on the same day.
The first person in the whole business process is responsible for collecting cash, and after collecting cash, it is necessary to issue a special payment certificate for tax collection in our system, and it is the second person who issues the payment book. The third person is responsible for issuing the payment certificate for the purpose of receiving cash, which is the authorized person. The fourth person summarizes the cash at the end of each day and sends the cash to the bank.
The relevant law clarifies:
Cash may not be rejected
According to Article 16 of the People's Bank of China Law of the People's Republic of China, "all public and private debts within the territory of the People's Republic of China shall be paid in renminbi and shall not be refused by any unit or individual".
In fact, as early as the beginning of 2021, the General Office of the State Administration of Taxation issued the Notice on Relevant Matters Concerning RMB Cash Receipt and Payment in the Process of Tax Collection. While vigorously promoting "contactless" tax processing, local tax authorities should fully consider the needs of taxpayers and payers who do not use smart devices and possible emergencies, so as to meet the needs of taxpayers and payers for paying taxes in cash.