Ms. Lu, a Beijing car owner who takes good care of her car, picked up a Porsche in June last year. Out of cherishing her car, she deliberately spent 17,000 yuan in the 4S store to buy a set of car clothing, expecting it to be like a patron saint, resisting daily bumps for the car.
However, things turned out to be more than she expected. Since August last year, although her car has suffered a lot of scratches, there seems to be an invisible protective shield silently guarding. It wasn't until recently, when Ms. Lui's car needed to be repaired, that she discovered an amazing secret - the priceless car livery never really appeared on her car!
Imagine that your car has silently endured nearly a year of wind and rain and countless scratches without the protection of the car clothing. And because of trust, you have never discovered this shocking fact. When Ms. Lu learned the truth, her feelings can be imagined. Not only was she outraged, but she also seriously questioned the professionalism and integrity of the 4S store.
In the face of Ms. Lu's doubts and dissatisfaction, although the 4S store admitted its mistake and proposed a compensation plan of 68,000 yuan, in Ms. Lu's view, it was obviously unable to make up for the losses and injuries she suffered. She said that she will continue to defend her rights and speak out for her rights and interests.
The incident quickly sparked heated discussions on the Internet. Netizens have said that this is not only a simple mistake, but also a serious infringement of consumer rights. They called on the relevant authorities to strengthen supervision to ensure that similar incidents do not happen again. At the same time, consumers are also reminded to remain vigilant when purchasing vehicles and related services to ensure that their rights and interests are not infringed.