Outrageous! The woman who forgot to stick the car clothes in the 4S store wanted to return the Porsche: spent 17,000 yuan to wear the "emperor's car clothes"

Drive the house

2024-05-12 14:17Published in Henan

Fast technology news on May 12, many people will buy a new car for the first time for the car to put on the coat, compared with the naked car, after pasting the coat, it has a good resistance to minor scratches, rubs, and wear, and lasts to protect the paint surface of the vehicle.

After buying a new car, I also spent the money to stick the car clothes, but after driving the car for a year, I found that the car clothes were forgotten to be pasted, and Ms. Lu in Beijing encountered such a bad thing.

According to media reports, in June 2023, Ms. Lu bought a Porsche car and spent 17,000 yuan to buy a car clothing package at a 4S store.

Since August last year, there have been a series of scratches, and Ms. Lu thought that she had a car coat and was not too worried.

It wasn't until she went to the repair shop for maintenance that Ms. Lu found that the vehicle was not fitted with a car coat and had been "running naked" for nearly a year.

The 4S shop admitted that the construction master forgot to paste the car coat and there was a major mistake, Ms. Lv said that she wanted to return the car, and the staff of the 4S store promised to compensate 68,000 yuan, and Ms. Lv had objections to the amount of compensation and said that she would continue to defend her rights.

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In this regard, some netizens said, "The car wore the 'emperor's car clothes' and ran naked for 1 year" "Isn't this a fraud, deceiving consumers, paying 17,000, and then the 4S store collected its own pockets" "This is a standard fraud, I forgot to stick the car clothes, why didn't I forget to collect the money?" Invoices are all issued. ”

Some netizens complained that his first car was covered with insurance, but the 4S store didn't buy it for him.

According to the Law of the People's Republic of China on the Protection of Consumer Rights and Interests, consumers mainly enjoy the following nine rights when purchasing goods or receiving services:

The right to safety: Consumers have the right not to be harmed in their personal and property safety when purchasing and using goods and receiving services.

The right to know: Consumers have the right to know the true condition of the goods.

Choice: Consumers have the right to freely choose goods or services.

Right to fair trade: Consumers have the right to fair trade conditions such as quality assurance, reasonable price, and correct measurement when purchasing goods or receiving services.

Right to compensation: Consumers have the right to receive compensation in accordance with the law when they suffer personal or property damage due to the purchase or use of goods or services.

Right of association: Consumers have the right to establish social organizations to protect their legitimate rights and interests in accordance with the law.

Right to knowledge: Consumers have the right to knowledge about consumption and consumer protection.

The right to be respected: Consumers have the right to have their personal dignity and national customs respected when purchasing and using goods and receiving services.

Right of supervision: Consumers have the right to supervise goods and services and the protection of consumer rights and interests.

According to the Contract Law and the Consumer Rights Protection Law, if the 4S store cannot provide a reasonable explanation and solution, the woman has the right to file a lawsuit with the court to demand that the 4S store compensate for her losses.

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