When it comes to moving, many moving users are often complaining! When faced with the question of whether to choose a moving company, most people will be torn apart.
Recently, the editor of Sitong Moving has received many inquiries from customers, and the issue of charging is frequently mentioned in the communication. Customers will be worried about whether there will be additional handling fees, whether there will be other additional charges, etc. It can be seen that "indiscriminate charges" is indeed a major problem that plagues everyone, which also makes many people lose trust in moving companies!
In fact, many people who have used the services of moving companies have been deceived by unscrupulous moving companies or platforms to a greater or lesser extent. They often encounter the situation of sitting on the ground and raising the price arbitrarily, and the additional items are even more varied, only what you can't think of, and there is nothing they can't do!
In order to allow more customers to avoid being cheated, the editor of Sitong Moving has specially sorted out some more representative situations, hoping to help you.
Some common cases of arbitrary charges
Conceal true expenses
The price is deliberately lowered at the time of quotation, but the actual service is charged for various reasons.
Overtime charges are unreasonable
Excessive overtime charges are charged after the scheduled time.
The cost of packaging materials is too high
Shoddy, charging for packaging materials that far exceed the actual value.
Distance markup
Unreasonable additional fees are charged on the grounds of long distance.
Temporary markup
During the removal process, an increase in fees is requested for various reasons.
When you choose a moving company, you must keep your eyes open, carefully inquire about the customer service charges according to the items you need to move, so that you know what to expect, take precautions in advance, and avoid falling into the trap of indiscriminate charges.
The way to choose a regular moving company
Check word-of-mouth and reviews
Learn about the word-of-mouth and user reviews of moving companies through the Internet, friends and other channels.
Verify qualifications and documents
Whether it has a formal business license to ensure that the moving company has the relevant qualifications and certificates.
Consult with multiple companies
Comparing the quotations and services of different moving companies, it is always not a loss to shop around. Learn more about several moving companies before moving, compare each one's charging standards, service attitude, after-sales guarantee, additional services, etc., so that you can choose the most suitable one.
Ask for a contract
Clarify the rights and obligations of both parties and protect their own rights and interests.
Professional team
Fixed office location, unified body, unified clothing, unified management of moving personnel.
To find a reliable moving company, you must consider the moving company's brand credit, charging standards, service level, service quality and other factors, and avoid blindly pursuing low prices, which will cause greater losses!