Yangtze River Network News (Reporter Yu Huai) "Said that the good processing of Buddha incense, but they found various excuses to say that the product was unqualified and refused to receive the goods, and the equipment deposit was not refunded, I feel cheated!" Recently, Mr. Wu (pseudonym) complained about the Buddha incense processing project of Wuhan Junyi Fenghua Company on the Yangtze River Network "Call the Yangtze River" platform. What is the situation? The Yangtze River reporter immediately intervened in the investigation.
said that the zero-investment project lost a lot of money Mr. Wu complained: It's too tricky!
In March this year, Mr. Wu paid 30,800 yuan and reached a cooperation agreement with Wuhan Junyi Fenghua Co., Ltd. on the processing of Buddha incense. According to the contract, the money paid is the equipment deposit, the company provides free technical teaching, raw materials and logistics distribution, and the collaborators make incense and send it back to the company according to the requirements, and settle the processing fee after passing the acceptance.
Buddha incense processing equipment. Image courtesy of the person concerned
Under the guidance of the technicians, Mr. Wu made three batches of samples in a row, all of which were identified as unqualified. Mr. Wu said: We used the raw materials weighed by electronic scales according to what the technician taught us and the formula given to us by their company, and then the machine made it step by step. However, during the acceptance, the deodorant is always identified as unqualified due to non-standard, cracking, impurities, asymmetrical inlay color, etc.
Mr. Wu also complained to the reporter of Changjiang.com: "At that time, before we went to the company for inspection, the contact person said that when I went to the company for inspection, we were reimbursed for our expenses. As a result, when I signed the contract, I asked him what the reimbursement method was, and they all said that they would make up for it later, but they didn't make it up now. The company's technical staff said that it was free door-to-door guidance, and the result was less than an hour of guidance, and I was asked to pay 2,000 yuan in advance for the road, saying that the company made up for it later, and then said that the 2,000 yuan did not reach the company's account. Mr. Wu showed the reporter the transfer record of 2,000 yuan for the journey.
The finished Buddha incense made by Mr. Ng. Image courtesy of the person concerned
All kinds of practices made Mr. Wu think that he could not continue to cooperate, and he proposed to Wuhan Junyi Fenghua Co., Ltd. to refund the deposit and technician door-to-door travel expenses and machine freight, totaling 34,600 yuan, but Wuhan Junyi Fenghua Co., Ltd. refused.
The two sides insist on their own words Reporter investigation: Is it a scam or a business dispute?
According to Mr. Wu, after the incident, he also investigated other collaborators, and some of them produced Buddha incense under the on-site guidance of technicians. "It's a scam," Mr. Ng said.
Mr. Wu had complained to the Wuhan 12345 Citizen Hotline, which was accepted by the Wuhan Dongxihu District Market Supervision and Administration Bureau. According to Mr. Wu, after the complaint, there were several calls from relevant personnel, saying that they were conducting mediation. After that, Wuhan Junyi Fenghua Co., Ltd. proposed that it was willing to return 20% of the equipment deposit. Mr. Wu said that he could not accept this.
Mr. Wu provided a mediation phone number from the market supervision and management department, probably because of the May Day holiday, the Yangtze River reporter could not get through.
The reporter called Manager Liu of Wuhan Junyi Fenghua Co., Ltd. again. Manager Liu admitted that the company has indeed had some disputes involving the Buddha incense processing project recently. "We all do things in accordance with the contract", Manager Liu said, the unqualified products are not nonsense, they are all related pictures, videos and test results. As for the return of the equipment deposit, depreciation expenses must be charged, and the reporter expressed his willingness to return 50% of the equipment deposit on the spot. "We are all reasonable people," said Mr. Liu.
There are many disputes over OEM processing projects, and the lawyer reminds: be cautious when entering the industry
According to Mr. Wu, he saw this Buddha incense processing project on the Douyin platform.
The reporter searched for "Buddha incense" in Baidu, and the first piece of information displayed was a company's OEM advertisement. The advertisement said: You produce and I buy, 1 person and 1 machine set up a factory at home, fully automatic incense making machine, provide raw materials, manufacturers distribute raw materials + equipment in a unified manner, technical guidance, and 1-2 people can easily set up a factory at home......
Search on Baidu to display the Buddha incense processing project advertisement
On Zhihu, some netizens asked: Is it reliable to join the incense making? Gao Zan replied: I can only say that it is unreliable, because I feel that I have been fooled.
Not only Buddha incense, but also tea bag processing, steel wool ball processing and other OEM processing projects, there are also many complaints on the Internet. The content of the complaints is much the same: no raw materials, no repurchase of products, no refund of equipment money.
Mr. Wu signed a contract with Wuhan Junyi Fenghua Co., Ltd. Image courtesy of the person concerned
Mr. Wu provided the contract he had signed with Wuhan Junyi Fenghua Co., Ltd. The reporter asked lawyer Wan of a law firm to review the contract. Lawyer Wan said that if the quality standards of the delivered products are not clearly agreed in the contract of this kind of OEM project, and the deposit for the return of equipment is not explained in detail, it is difficult to determine whether the enterprise has violated laws and regulations. For such disputes, the parties can only settle through negotiation.
Lawyer Wan reminds that for such OEM projects, it is necessary to make detailed agreements on product quality inspection and equipment deposit return, and also to have an in-depth understanding of cooperative enterprises, so as to avoid losses to the greatest extent as an OEM operator.
For such disputes, the Yangtze River Network "Call the Yangtze River" will continue to pay attention.
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Editor: Lai Jun
Duty Officer: Wang Chong
Editor-in-chief on duty: Cai Zaoqin