Xiaoyao took a fancy to the new energy vehicle ZEEKR 001
By appointment
He and his wife on April 13
Come to ZEEKR Center Hangzhou Chengxi Yintai Store to experience the test drive
Xiao Yao: When I was test driving, I was starting at a traffic light, and the car that I was driving in was in automatic driving mode, and the car suddenly rushed out. Then I changed lanes to the left and scratched the car behind me. At that time, we took a look at the dash cam of the rear car, and the traffic police also sentenced the penalty, and our car was fully responsible. The owner of the other party had just picked up the car from the 4S store for only two hours, and then the car was scraped, of course he was very angry.
Reporter: What kind of car?
Xiao Yao: A Tesla Model 3.
Xiao Yao said
At that time, his wife was sitting in the driver's seat of ZEEKR 001
There was a scratch with the Tesla Model 3
What is the process?
He doesn't have a video of it
Back in the store
Sold to two treatment schemes
Xiao Yao: The first thing is that we will pay for the damaged car of the third party ourselves, and the other way is that we buy his car. If we buy his car, he is willing to give us insurance, the insurance of that car.
Xiao Yao thinks
Neither option is reasonable
Xiaoyao: If I took a test drive, my wife drove it first, and then the sales said that there were other functions, including intelligent driving, for us to experience. But the automatic driving of this car is that it is in charge of the vehicle itself, it is in the process of automatic driving this accident, it is not that I artificially want to change lanes or what, we operate artificially, in that case, we must also take the initiative to brake first. We also believe in this system, and now that the system is in trouble, I think it has nothing to do with our artificial words.
Xiao Yao said
Losses caused by accidents
He has already paid the Tesla owner in advance
A total of 6870 yuan
Xiao Yao: Because they are not willing to take this responsibility in the store, the third party is innocent. As a person, whether it is out of sympathy or from any point of view, I must first ensure that one of the rights and interests of the third party is not damaged, but if I bear it, it does not mean that the store is not responsible.
Find the ZEEKR Center located in Intime City in the west of the city
Staff said
The sales with Xiaoyao's family for a test drive are not there
A Kim store manager showed a test drive agreement
Indicates the determination of liability arising during the test drive of the vehicle
It's all stipulated in the agreement
Xiao Yao also signed
ZEEKR Center Hangzhou Chengxi Yintai Store Manager Jin: Understand and recognize that the vehicle driving assistance function is designed to provide better driving comfort and convenience, and this function cannot cope with all traffic weather and road conditions instead of manual driving control, so no matter what the situation, the test driver needs to maintain active control of the test drive vehicle and take reasonable response measures to possible emergencies at any time. Then there is another article here that is also quite clear, if the test driver operates without authorization, causing personal injury or property damage to himself, ZEEKR or a third party, he shall bear it.
Xiao Yao: I didn't have any reminders beforehand, I thought to myself, if anything happens to me, for example, if anything happens to the car, and the person I test drive needs to take care of himself, then I will definitely not even try the 001.
Store manager Kim also emphasized
ZEEKR includes what is known on the market as "intelligent driving"
The full name is the function of the intelligent driving assistance system
The word "auxiliary" is emphasized in their propaganda
The reporter carefully browsed the car leaflet of the store
I also saw the introduction of related functions
There is a column of small print below the introduction
The functions of the intelligent driver assistance system are only driver assistance systems
Drivers must have a duty of care at all times
Carefully observe your surroundings and intervene proactively
Xiao Yao: They are now starting to clear up that it is called assisted driving, so at that time, in my understanding, including the sales to me, it is how powerful, how intelligent, this car, its service and its brand, I will definitely not consider it again.
Regarding the situation reflected by Xiaoyao
Mr. Kim said that further verification was needed
The reporter left contact details
As of press time
No further reply has been received from ZEEKR