Shi Ping commented:
This report truly reflects some problems in the home massage service industry, especially when it comes to the "Huang Jia Zhong" incident. Mr. Zhao's experience has drawn attention and reflection on the industry. Although the platform claims that this is the personal behavior of the technician, there seems to be some negligence in the management and supervision of the platform.
First, according to the E-Commerce Law, platforms should be responsible for the conduct of their operators. If a technician is found to have violated the rules, the platform should take more drastic measures than simply refund the money. In addition, the platform should strengthen the training and management of technicians to ensure their service quality and professionalism.
Second, the exposure of similar issues by the multiple media outlets mentioned in the report suggests that this is not an isolated incident, but a widespread problem. Therefore, the regulatory authorities should supervise the industry more closely, strengthen the supervision and management of relevant platforms, and ensure the legitimacy and standardization of services.
Finally, consumers should be vigilant when choosing a home massage service and not neglect safety and legality for convenience. Regulators should also establish better complaint and rights protection mechanisms to provide better legal protection for consumers.
To sum up, the door-to-door massage service industry needs to strengthen self-discipline and standardization, the platform should assume more responsibility, and the regulatory authorities should also strengthen supervision to jointly maintain a healthy, safe and orderly service environment.