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Wuzhishan tax transposition experience "go through the process" to open up the "heart channel" of tax collection

author:South China Sea Net

New Hainan client, Nanhai Network news on April 25 (reporter Yu Yusang correspondent Zhang Qiujin Lin Ying) in order to continue to optimize the tax business environment and promote the quality and efficiency of tax services, on the afternoon of April 24, the Wuzhishan Municipal Taxation Bureau of the State Administration of Taxation closely combined with the "Spring Breeze Action to Facilitate Taxation for the People", focusing on "doing one thing efficiently", and sincerely invited Wuzhishan Municipal People's Congress deputies, CPPCC members, media reporters, special supervisors and other people from all walks of life to carry out the activity of "going through the process and improving the experience", and walked into the tax service hall to feel the "heart" of the service at zero distance"Initiative.

Wuzhishan tax transposition experience "go through the process" to open up the "heart channel" of tax collection

Huang Tengbin, member of the Party Committee and deputy director of the Wuzhishan Taxation Bureau, had a cordial conversation with Li Shao'e, a member of the Wuzhishan CPPCC, to solicit tax-related appeals. Courtesy of Wuzhishan Tax

During the event, the invited representatives experienced the online tax payment business of the electronic tax bureau, and "immersively" experienced the tax process such as remote assistance and interactive tax collection. Offline experience of tax payment, chief service, rights and interests maintenance and other processes in the tax guide desk, self-service tax area, "Chuxin" consulting studio and other functional areas, the atmosphere of the event is relaxed and pleasant. In addition, Wang Yanjuan, member of the Party Committee and leader of the discipline inspection team of the Wuzhishan Taxation Bureau, introduced the "code supervision" service on the spot, and invited special supervisors to participate in the code scanning experience, supervise the tax law enforcement service work, and timely feedback on tax-related demands. During the event, the participants experienced 3 businesses on the spot, and gave 5 feedback suggestions.

Wuzhishan tax transposition experience "go through the process" to open up the "heart channel" of tax collection

The tax cadres introduced the "code supervision" service to the tax experiencers. Courtesy of Wuzhishan Tax

"I have just experienced the interactive online consulting service of tax collection, and the service quality and efficiency of the tax department have been significantly improved. In addition, it is very meaningful that 'code supervision' can find out the shortcomings of the work even if the tax law enforcement is transparent. Li Shao'e, a member of the Wuzhishan CPPCC, affirmed the improvement of the quality and efficiency of the tax service of the tax department.

"The process is an innovative measure to serve taxpayers and payers, starting from a 'small incision', taking the initiative to break the obstruction of tax payment, and better turning the 'problem list' into a 'satisfactory list' for taxpayers and payers. Huang Tengbin, member of the Party Committee and deputy director of the Wuzhishan Taxation Bureau, said.

Wuzhishan tax transposition experience "go through the process" to open up the "heart channel" of tax collection

Tax cadres "hand-in-hand" teaching, tax experience teachers experience the manual consulting services of the interactive platform for tax collection. Courtesy of Wuzhishan Tax

In the next step, the Wuzhishan Municipal Taxation Bureau will focus on the needs of taxpayers and payers, promote the re-dredging of difficult obstructions, the re-optimization of the handling process, and the smoothing of appeal channels, continue to do "addition" in tax payment services, accurately deliver the "spring breeze" of policies that benefit enterprises and the people, and promote the re-upgrading of taxpayers' sense of gain.