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The service quality behind Qin Yumo's nail salon is doubtful, and netizens hit the scene in the comment area!

author:Tomato Entertainment

Qin Yumo's nail salon is on the hot search

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Recently, an article appeared on the Internet, which was widely complained about the service quality of Qin Yumo's nail salon. According to the article, some customers expressed disappointment with the service provided by Qin Yumo's nail salon, and the main problem was the poor nail art effect and the lack of dead skin removal services.

The service quality behind Qin Yumo's nail salon is doubtful, and netizens hit the scene in the comment area!

These questions quickly aroused widespread attention and discussion among netizens, and many pointed out that the reason why customers chose Qin Yumo's nail salon was largely because of the appeal of the name Qin Yumo. For a nail salon opened in the name of a celebrity, the quality of service has naturally become the focus of consumers' attention.

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The truth of the service behind the star effect

On social media, some netizens soon posted pictures of the consumption experience and results in Qin Yumo's nail salon, but the effect did not seem to meet the public's expectations. The nail art effect in the picture is rough, and some netizens even commented directly, "People sell celebrity feelings, right, dare to open a store with such technology?"

The service quality behind Qin Yumo's nail salon is doubtful, and netizens hit the scene in the comment area!

The comments of netizens were as direct and humorous as ever, and this contrast also sparked another wave of discussion about the motives of celebrities to open stores. Some commentators jokingly said, "Isn't it to teach nail art secrets when celebrities open shops, but to sell character designs?" But at the same time, there are also voices of understanding, "Maybe everyone's expectations for celebrities are too high, and she is also studying hard." ”

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The official response of the first store

In order to resolve this controversy, nail salons have also responded. The official said that Qin Yumo is still learning nail art, and if fans want to, Qin Yumo himself will also participate in nail art. The service looks more like an interactive experience with your fans than a pure nail service.

The service quality behind Qin Yumo's nail salon is doubtful, and netizens hit the scene in the comment area!

The store especially emphasized that even if they don't do nail art, fans can come to the store to sit and interact with Qin Yumo. The report of Reading Miaocai also mentioned that the store claimed that whether it is service or after-sales protection, it will reach the level that the brand should have.

Customer's expectations and reality

Obviously, there is a certain gap in expectations among customers when choosing a celebrity's nail salon. When most customers are looking for nail services, they expect not only a technical process of nail art, but also a part of the celebrity's personal charm and brand effect. And when this expectation is disappointed in reality, customer dissatisfaction and disappointment can quickly translate into negative reviews on the Internet. In a sense, this is also one of the risks faced by celebrities' personal brands.

Heated discussion in the comment area of netizens

Soon after the article was published, the comment section quickly became lively. Some netizens humorously imitated Qin Yumo's role and used her lines in the TV series to ridicule: "Don't worry, Sister Qi is giving you nail art lessons!" In addition, some netizens put forward constructive suggestions in the interaction in the comment area: "Maybe you can invite some nail artists to be guest guides, which can not only improve your skills, but also maintain the characteristics of the star store." These comments not only provide different ways to solve the problem, but also make the whole discussion more interesting and interesting.

Summary of controversial discussions

At its core, this incident reflects an important issue in the management of celebrities' personal brands: how to balance the gap between fans' expectations and actual services. For Qin Yumo, this is not only a question about nail technology, but also a challenge about how to maintain and develop a personal brand. And for fans and ordinary consumers, it's also a question of how to set the right consumption expectations. In this nail salon opened in the name of celebrities, we see the multiple attitudes of society towards celebrity side hustles, from the enthusiasm for chasing stars to the strict requirements for service, reflecting the multi-dimensional face of today's social consumer culture.

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