Live direct hit: the road to rights protection behind the concert "pillar ticket" turmoil
A concert that was originally lively and extraordinary, but because of a seemingly insignificant "pillar", it set off a wave of rights protection. This scene happened at the scene of the recent Phoenix Legend Changzhou tour.
A pair of lovers grabbed their favorite tickets and came to the performance site happily with infinite expectations for this musical feast. Mended
When they found their seats, they were obscured by a towering pillar! In an instant, all joy turned into helplessness and disappointment. Seeing the audience shaking glow sticks,
Intoxicated by the singer's voice, they could only sit dry, facing the "wall" that blocked their view. "I waited for a month, and all I got was this position.
It sucks. Looking at his girlfriend's sad face, her boyfriend also felt extremely depressed and aggrieved. However, the road to rights protection is not easy. After the indignation,
Both sides understand that defending rights is the right way to solve the problem. So, they contacted the ticketing platform Damai.com to express their dissatisfaction and demands.
Thankfully, the organizers and Damai.com responded positively. After multi-party communication and coordination, the two parties finally reached an agreement and refunded the ticket fee.
What's even more exciting is that Phoenix Legend lead singer Linghua also supported the fans' rights protection and reserved tickets for the Bird's Nest concert for them, hoping to make up for this regret.
From this incident, it is not difficult for us to see that safeguarding legitimate rights and interests is by no means achieved overnight, and requires the joint efforts of all parties. And the platform and the organizer take the initiative to take responsibility,
It is indeed gratifying to congratulate the successful settlement. After all, every fan who buys a ticket is attracted by the power of music. They deserve a comfortable,
The perfect viewing experience, not obscured behind a "pillar". Only through rational communication and appropriate compensation can the rights and interests of the infringed audience be fully protected.
We certainly hope that such a "pillar ticket" incident will not happen again. However, no matter what kind of problem is encountered, with the efforts of many parties, a satisfactory solution will be found.
As the saying goes, "Reason goes all over the world, and it is difficult to move an inch without reason". Safeguarding one's own rights and interests is not only a right, but also an obligation of every citizen. Looking forward to the future,
We can all work together to create a transparent and orderly society under the sun with a more open and inclusive mindset.